Company Owner resume example

Marketing

Held meetings

Cooking and prepping
Scheduling
Inventory
Interviewing
Food ordering
Customer service
Open and closing safes

Seminars
Programs

• Managed new employee orientation training process for more than 15 employees each year.
• Evaluated success of training programs and recommended improvements to upper management to enhance effectiveness.
• Trained new hires to perform cross-training exercises with experienced workers.
• Led daily, weekly and monthly coaching, counseling and feedback sessions.
• Researched and obtained relevant course materials to achieve training objectives.
• Trained staff during demonstrations, meetings, conferences and workshops.
• Drove departmental performance and achievement of service levels through focused team operational reviews, structured coaching and managing to enterprise targets.
• Applied adult learning and performance expertise to assess behavioral and ability issues impacting work performance.
• Developed departmental systems and procedures to better align workflow processes.
• Implemented new learning strategies depending upon employees' skill levels.
• Alternated training methods to diversify instruction, strengthen learning opportunities and enhance program success.
• Conducted orientation sessions and organized on-the-job training for new hires.
• Communicated all learning and performance objectives, schedules and training assessments to upper management.

• Worked alongside retail representatives to boost sales by enhancing product presentations and advertising collateral.
• Delivered high level of assistance by locating products and checking store system for merchandise at other sites.
• Engaged with customers to effectively build rapport and lasting relationships.
• Evaluated inventory and delivery needs, optimizing strategies to meet customer demands.
• Analyzed and properly processed product returns, assisting customers with finding alternative merchandise to meet needs.
• Achieved perfect attendance record for 12 months consecutively.
• Prepared cash deposits up to $5000 with zero discrepancies.
• Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
• Applied security and loss prevention training toward recognizing risks and reducing store theft.
• Trained and developed in company processes, product knowledge, customer service and selling techniques.

• Tracked all pending authorizations to resolve discrepancies and avoid revenue loss.
• Followed up on denials, late payments, extensions and other special circumstances.
• Sold auto, home, life and other various insurance products to individuals and affinity groups within assigned territory using consultative selling techniques.
• Coordinated with contracting department to resolve payer issues.
• Reviewed outstanding requests and redirected workloads to complete projects on time.
• Communicated effectively with staff, including members of operations, finance and clinical departments.
• Researched and resolved routine and complex issues.
• Utilized Excell to document and track customer account details.
• Maintained confidentiality of patient finances, records and health statuses.
• Presented insurance options to customers in order to close sales on new policies.
• Processed eligibility and benefits verification and authorization requests.
• Obtained underwriting approval by completing application for coverage.
• Displayed consistent, positive attitude towards customers, peers and other personnel, even during high-stress situations.
• Enhanced insurance agency reputation by accommodating new and different requests and by exploring opportunities to add value.
• Built relationships with clients through active listening and skill talents to provide excellent service.
• Increased sales by 10%