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JC
Jessica Claire
, , 100 Montgomery St. 10th Floor (555) 432-1000, resumesample@example.com
Professional Summary

Highly-motivated Community Supervision Officer III with 24 years experience in the criminal justice system, including case management, field supervision and weapons training. Seasoned professional with excellent communication, organization and interpersonal skills. Effective at working with government agencies, law enforcement departments and private companies to complete successful assignments.

Skills
  • Intake procedures
  • Court procedures
  • Risk and needs assessments
  • GDC and DCS protocols
  • Interviewing expert
  • Adult probation
  • Trained in defensive tactics
  • Delinquency monitoring
  • Crisis intervention techniques
  • Interviews
  • Work release
  • Criminal laws
  • Supervising residents
  • Seize and search protocol
  • Knowledge of force techniques
  • Ability to carry weapons
  • Recordkeeping
  • Security procedures
  • Job assignments
  • Inmate movement control
  • Officer training
  • Conflict management
  • Rules of conduct
  • Rehabilitation programs
  • Body searches
  • Administration
  • Correctional program resources
Work History
07/2012 to Current Community Supervision Officer 3/Acting Asst. Chief Geo Group Inc. | Lexington, NC,
  • Facilitate drug rehabilitation groups, and conduct search warrants.
  • Monitored 100 offenders on probation and parole for compliance with court protocols.
  • Built relationships with defendants and offenders, assessing living conditions and case background information.
  • Interpreted data from various assessment tools to determine appropriate level of supervision.
  • Coordinated and worked closely with law enforcement, social service agencies and mental health providers.
  • Collaborated with institutional staff, area law enforcement, mental health boards, county attorneys and treatment providers.
  • Created and maintained parole hearing information to keep leadership up-to-date on offender status.
  • Served as court liaison by attending court hearings and presenting reports and recommendations.
  • Planned, directed, and controlled execution of administrative and compliance activities.
  • Directed subordinate managers in day-to-day performance of groups involved in operation and maintenance.
  • Implemented variety of process improvement initiatives by restructuring organization, retraining and establishing performance goals.
  • Identified areas of personnel deficiency and took necessary action for correction.
  • Participated in monthly training on latest technology trends and products in industry.
  • Developed strategy to combat increased competitive presence within territory.
  • Developed in-depth knowledge of each client's business through research and regular on-site meetings.
08/2008 to 07/2012 Correction Officer II/Correctional Counselor Specialist County Of Nevada | Library Branch 2-Grass Valley, CA,
  • Addressed behavior and stability of inmates to root out concerning connections or mental health issues.
  • Counseled inmates either individually or group settings to bring problems to light and implement potential solutions.
  • Completed orientation for new inmates
  • Evaluated progress of inmates in jails and prisons to determine optimal intervention strategies.
  • Conducted interviews for hiring of inmate job positions to identify optimal candidates.
  • Collaborated with institutional staff, area law enforcement, mental health boards, county attorneys and treatment providers.
  • Served as court liaison by attending court hearings and presenting reports and recommendations.
  • Created and maintained parole hearing information to keep leadership up-to-date on offender status.
  • Collaborated with senior leadership during decision-making processes and created thorough offender reports for corrective action planning.
  • Made rounds at specified intervals and conducted head counts and roll calls.
  • Completed intake paperwork, fingerprints and searches.
  • Booked new inmates into facility and processed inmates for release.
  • Completed dorm sanitation and maintenance checks and reported results to management.
  • Arranged for medical and dental care of inmates.
09/2002 to 11/2007 Assistant Shift Supervisor Rockdale – Dekalb P.D.C | City, STATE,
  • Supervised 5 – 7 correctional officers, overseeing approximately 300 inmates.
  • Conducted weekly team meetings and monthly safety meetings
  • Processed incoming inmates and transported inmates between facilities
  • Maintained property inventory and filed.
  • Oversaw control center, monitoring inmates, visitors and employees for signs of suspicious behavior.
  • Checked all book in and discharges, making sure all charges have paperwork and all discharges have orders of discharge.
  • Handled inmate counts and searches for missing inmates.
  • Maintained weapon controls for entire facility
    ❖ Key/Tool Control Armory Officer
    ❖ Served on the employee benefit committee
03/2000 to 09/2002 Correctional Officer II Calhoun State Prison | City, STATE,
  • Oversaw approximately 1500 inmates in a male correctional facility
  • Submitted daily paperwork and performed inspections, verifying inmate accountability, any safety issues and disciplinary actions involving inmates
  • Served as a tactical squad member, responding to major disturbances in the Albany, Georgia area and riots in county jails or prisons
  • Served as a member of the Color Guard Team.
  • Made rounds at specified intervals and conducted head counts and roll calls.
  • Observed and supervised inmates throughout visits, meal time, recreation, phone calls and showers.
  • Searched building and grounds, living quarters and work areas for contraband.
Education
Expected in 2021 Master of Science | Criminal Justice Albany State University, Albany, GA GPA:
Expected in 2009 Bachelor of Arts | Criminal Justice Saint Leo University, Atlanta, GA, GPA:
Expected in 2007 | Criminal Justice Georgia Military College - Milledgeville, Milledgeville, GA GPA:
Expected in 1995 High School Diploma | Randolph Clay High School, Cuthbert, GA GPA:
Certifications
  • P.O.S.T. Certified
  • Judgmental Use of Deadly Force
  • CPR/FIRST-AID Certified
  • Correctional Emergency Response Team
  • Victim Offender Dialogue Facilitator
  • Field Training Officer
  • Crisis Intervention Team
  • MRT Coordinator

Accomplishments

  • 2004 Correctional Officer of the Year
  • 2015 Rural Leaders Magazine Recipient
  • Alpha Kappa Alpha Sorority, Inc.

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Resume Overview

School Attended

  • Albany State University
  • Saint Leo University
  • Georgia Military College - Milledgeville
  • Randolph Clay High School

Job Titles Held:

  • Community Supervision Officer 3/Acting Asst. Chief
  • Correction Officer II/Correctional Counselor Specialist
  • Assistant Shift Supervisor
  • Correctional Officer II

Degrees

  • Master of Science
  • Bachelor of Arts
  • High School Diploma

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