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Jessica Claire
  • , , 100 Montgomery St. 10th Floor
  • Home: (555) 432-1000
  • Cell:
  • resumesample@example.com
Professional Summary

Passionate Community Outreach Representative with in-depth understanding of marketing strategies, community relations techniques and workflow organization. Top-notch planning and problem-solving skills. Looking for dynamic new role with room for career growth. Achievements include improving outreach and operations in order to maximize community program success and resource utilization. Proficient in reaching community members through presentation, media coverage and online techniques. Resourceful and proactive leader with superior work ethic and 6 years of progressive experience.

Skills
  • Presentation skills
  • Strong Communication
  • Event Planning
  • Community Relations
Work History
Community Outreach Representative, 06/2019 to Current
CuraleafWayne, PA,
  • Communicates effectively with community groups, coalitions, schools, parent groups, social services groups, political action groups, health professional groups, the appropriate DHP programs, child health programs, Medicaid programs, and managed care programs while following guidelines.
  • Gave presentations at public gatherings, community events and school meetings.
  • Served in various leadership roles to plan and manage community initiatives.
  • Maintained existing and developed new partnerships with many local organizations to facilitate community involvement and awareness of non-profit missions and events.
  • Authored content of newsletters, social media postings and educational brochures.
  • Planned and managed different community meetings, public forums and outreach events.
  • Organized community outreach programs to drive awareness of SDOH initiatives.
  • Developed and implemented programs to fill different community needs.
  • Recognized opportunities in the community for DHP participation while positively promoting the Health Plan and its programming.
  • Assisted in the coordination of CMFW/migrant efforts within the service areas while meeting all standards held within the organizations.
  • Coordinated various outreach events and community partnerships for SBO’s, FBO’s, and CBO’s.
  • Assists in conducting marketing and outreach training for volunteers, outreach staff and other health plan staff when required.
  • Develops educational materials and member materials appropriate for the use in community events and venues.
  • Ensures the adequate supply of promotional items are available.
  • Reviews and approves new and consistent opportunities and sponsorships requested by organizations in the service delivery area communities.
National Shipment Coordinator, 01/2019 to 06/2019
Harmony BrandsCity, STATE,
  • Assessed proposed changes for potential impacts to region, including driver capacity and overflow.
  • Cultivated carrier relations and tracked financials to verify optimum performance.
  • Negotiated amendments and proposed plans to address specific concerns within 7 regional territories.
  • Relayed information between drivers and recipients, including ETA and potential delays.
  • Trained and supervised shipping department staff, enforcing company policies and industry best practices.
  • Coordinated documents and bills, managed payments and responded to inquiries.
  • Liaised with vendor representatives to rectify damages and shortages.
  • Liaised with customers, addressed inquiries, handled meeting requests and answer billing questions to provide outstanding customer care
Administrative Assistant/ Wellness Advocate, 05/2014 to 12/2018
Texas A&M University- Kingsville | Health &WellnessCity, STATE,
  • Helped people enroll in programs, arrange transportation and coordinate paperwork.
  • Created and oversaw training courses focused on team and community education.
  • Answered calls and interacted with community members to provide information on advocacy services.
  • Created new programs that resulted in increasing productivity and customer satisfaction.
  • Created agendas and communication materials for team meetings.
  • Kept team on track by assigning and supervising their activities and giving constructive feedback.
  • Set-up calls and in-person meetings with potential prospects.
  • Communicate externally with event support and communication.
  • Assist with external event administrative work which includes database management, acknowledgements, counting cash with Office Assistant, and sending support materials to donors.
  • Represent the department before a variety of groups, speak about the mission and programs.
  • Manage external events communication calendar while planning and writing social media posts, newsletter posts and create other materials for the external event program as needed.
  • Identify and secure new external events for the department/organization including following up on leads, making cold calls, thinking outside the box to find new leads and tracking all prospecting progress in a database.
Education
Bachelor of Business Administration: Management, Sociology, Expected in
Texas A&M University - ,
GPA:
Certifications
  • Community Health Worker
  • Child Passenger Safety Technician
  • Triple P Educator
Additional Information
  • Educated and created educational activities and programs promoting healthy lifestyles and choices at events such as: World AIDS Day Fall 2015,2016 American Smoke Out Fall 2015,2016 GYT initiated Fall/ Spring 2015, 2016,2017,2018 Flu Shot Drive Fall 2016,2017,2018 “Sober Spirits” – Fall 2015,2016,2017, 2018 “Girl’s & Guy’s Night Out” Fall 2017, 2018 “Women’s Retreat” Spring 2015,2016, 2017 “Men’s Retreat” Spring 2015, 2016, 2017 “Tropical Temptations” Fall 2015,2016,2017 “Stress Free Zone” Fall/Spring 2015, 2016,2017,2018 Coordinated, planned and executed outreach events for TAMUK student body of 9,000+ students on these and other topics requested through the office.

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Resume Overview

School Attended

  • Texas A&M University

Job Titles Held:

  • Community Outreach Representative
  • National Shipment Coordinator
  • Administrative Assistant/ Wellness Advocate

Degrees

  • Bachelor of Business Administration

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