Community Outreach Coordinator Resume Example

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Jessica Claire
, , 100 Montgomery St. 10th Floor (555) 432-1000,
Professional Summary

Community Outreach Coordinator with over 5 years of record of success in social services and workforce development programs. Focused on maximizing business operations through effective communication, strategic planning , and forward thinking.

  • Operational Improvement
  • Project Implementation
  • Senior & Youth Programming
  • Community Relations
  • Program Development
  • Strategic Planning
  • Customer Service
  • Attention Detail
  • MS Office
  • Great Oral, Written and Computer Communications
Work History
12/2019 to Current Community Outreach Coordinator Children's Hospital & Research Center | Oakland, CA,
  • Provide direct oversight and business operational improvements for 4 family and community service programs: Savannah Youth Ambassadors(SYA), Lifelong Learning Enrichment and Advancement Senior Program(LEAP) , Savannah Youth Council (SYC), and 21st Century Leaders.
  • Liaison for the City of Savannah in neighborhood association meetings.
  • Research ordinances and best practices to guide neighborhood association’s request.
  • Develop, coordinate and implement Standard Operation Policies and Procedures in accordance with the City of Savannah Guidelines.
  • Mediate conflicts with residents, city, and business owners.
  • Facilitate trainings and interprets federal regulations to foster collaborations with professional organizations, childcare facilities, faith-based organizations, youth, employers,, business, and neighborhood groups.
  • Assists neighborhood associations to create, maintain or expand influence. Assist with bylaws, procedures, agendas, assigning board member roles, LLC & 501c (3) requirements. Research grants for neighborhood associations’ project funding. Arrange guest speakers from other city departments as needed.
  • Create innovative program services to include: recruitment processes for participants, reviewing program applications, coordinating activities, facilitating workshops, supervising participants, making referrals, tracking performance and reporting program to ensure compliance with federal and state regulations.
  • Implement strategies to increase program effectiveness and offer feedback from participants and improvement recommendations.
  • Develop proposals and operational plans regularly.
  • Manage strong community partnerships to increase collaboration and improve referral systems and processes to ensure residents successfully connect to needed services.
  • Coordinate with City departments to plan, organize, and coordinate programs, projects and events; develop and manage program design, program tasks, timelines and measurements of success.
  • Research and investigate a variety of community issues and human service needs.
  • Monitor program budgets and assist with budget preparation and service improvement requests.
  • Respond to citizen inquiries, complaints and concerns.
  • Perform other duties as assigned.
07/2017 to 12/2019 Youth Career Development Specialist City Of Savannah - WorkSouce Coastal | City, STATE,
  • Recruited, identified, and interviewed individuals into the youth program to determine eligibility.
  • Recruited, interviewed, and recommended candidates for hire.
  • Reviewed and submitted time sheets to Payroll Specialist.
  • Hosted, conducted, participated, and represented WIOA at job/career fairs and school fairs.
  • Help individuals with academic and employment success.
  • Received, reviewed, and verified enrollment information including income for all applicants.
  • Provided career development guidance and case management to a complex and diverse group of individuals enrolled in the Workforce Innovation and Opportunity Act (WIOA) Program.
  • Coordinated components of the program to ensure proper matching and referrals.
  • Coordinated and attended community events with various agencies to provide soft skill workshops, training and to build referral network.
  • Planned, coordinated, implemented, and evaluated programs, activities and special events.
  • Assisted, evaluated and recommended changes in organization including modifications to SOP and evaluating performance measures.
  • Administered various career and personality assessments to clients to help determine career cluster and career interest matching.
  • Enabled smooth transition for clients by providing follow-up and ongoing support after job placement.
06/2016 to 07/2017 Misdemeanor Probation Officer Pride Probation | City, STATE,
  • Provided supervision, supportive counseling, case management and general treatment services to adult offenders in a field services setting.
  • Investigated offenders that go before the court and prepare legal court documents.
  • Recommended and institute treatment and rehabilitation plans
  • Monitored offender’s activities while on probation for any violations.
  • Reported any updates to an offender’s probationary status in the agency’s data management system.
  • Wrote progress reports and testified under oath at court hearings.
  • Arranged and implemented offender prison release programs.
  • Supervised offenders to reduce risk to community.
Expected in 05/2018 Bachelor of Science | Criminal Justice Savannah State University, Savannah, GA GPA:
Expected in 05/2018 Master of Public Administration | Public Administration Savannah State University, Savannah, GA GPA:
  • Member - Pi Alpha Alpha National Honor Society
  • Vice President - Central Senior Usher Board
  • Member - Zeta Phi Beta Sorority Inc. , Alpha Theta Zeta Chapter

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Resume Overview

School Attended
  • Savannah State University
  • Savannah State University
Job Titles Held:
  • Community Outreach Coordinator
  • Youth Career Development Specialist
  • Misdemeanor Probation Officer
  • Bachelor of Science
  • Master of Public Administration