community impact director resume example with 20+ years of experience

(555) 432-1000,
, , 100 Montgomery St. 10th Floor

Results-focused nonprofit professional with strength in leadership, team building and effective oral and written communications skills. Proactive leader with strengths in communication and collaboration. Proficient analytical abilities.

  • Community outreach
  • Effective oral and written communication skills
  • Grant writing
  • Research and data collection
  • Decision-making
  • Supervision
  • Critical thinking
  • People skills
  • Computer skills
  • Flexible
  • Conflict resolution
  • Active listening
  • Reliable and trustworthy
Education and Training
University of NC Greensboro Greensboro, NC Expected in 1986 B.S : Business & Economics, Office Systems Administration & Operations - GPA :
American Heart Association - Community Impact Director
Memphis, TN, 12/2008 - Current
  • Report directly to Executive Director of United Way of Cumberland County (UWCC).
  • Develop and implement volunteer opportunities to engage UWCC Community Impact Council, Community Impact Review Panel Volunteers and leadership Development Program graduates.
  • Coordinate evaluation and measurement of community impact achievements (including review of outcomes) of United Way of Cumberland County funded programs and partner agencies.
  • Research, coordinate and develop the UWCC's Community Needs Assessment.
  • Represent United Way of Cumberland County in various human service collaborations, committees and activities.
  • Develop relationships with key stakeholders, including business, government, foundations and community leaders.
  • Coordinate and lead training activities for Community Partner Agencies and other local nonprofit organizations.
  • Work closely with NC211 staff to ensure local data is current.
  • Assist with UWCC's annual campaign activities. Such as coordinating and maintaining the United Way of Cumberland County’s Speakers Bureau.
  • Coordinate the UWCC’s Leadership Development Program to ensure training of diverse volunteer leaders. Maintain volunteer/graduate placement and recruitment database.
  • Coordinate inclusion in the Combined Federal Campaign and the State Employee Combined Campaign for United Way of Cumberland County’s Community Partners and their funded programs.
  • Lead staff for the coordination, inclusion and management of the Emergency Food & Shelter Program.
  • Assist in community building initiatives, special projects and other duties as assigned.
  • Worked successfully with diverse group of volunteers to accomplish goals and address impact results related to UWCC funded programs.
Charter Spectrum - Community Impact Manager
Dayton, OH, 12/2003 - 12/2008
  • Reported directly to the President and CEO of United Way of Cumberland County.
  • Researched and studied human care needs and services in Cumberland County to develop the Community Needs Assessment.
  • Worked closely with volunteer leaders to organize and coordinate activities of the Community Impact Council and Community Impact Review Panels.
  • Worked closely with volunteer leaders to organize and coordinate activities of the Diversity Committee.
  • Developed and managed the Multicultural Leadership Development Program including funding, training and sponsorship.
  • Maintain diverse volunteer database.
  • Screened agencies applying for funding through the Youth Growth Stock Trust Fund.
  • Screened partner agencies for inclusion in the Combined Federal Campaign and the State Employees Combined Campaign.
  • Screened agencies applying for Emergency Food & Shelter Program (EFSP) funding.
  • Provided information and referral service to Cumberland County residents, businesses and agencies.
  • Provided information on United Way and its activities to the community through training sessions, speaking engagements and written reports.
  • Represent the United Way on community-wide task forces, committees and issue-oriented forums.
  • Assisted with special events including Day of Caring and agency fairs.
United Way Of America - Allocations/Campaign Associate
Tampa, FL, 12/2000 - 12/2003
  • Provided staff support to the UWCC’s Allocation Director and the Campaign Director.
United Way Of Greater Greensboro - Campaign Associate
City, STATE, 12/1988 - 12/1997
  • Assistant to VP of United Way of Guilford County.
  • Managed the Combined Federal Campaign.
Activities and Honors

Member of Fayetteville/Cumberland County Parks & Recreation Advisory Board of Commission, 2018 to Present

Member of Fayetteville/Cumberland County Continuum of Care o, 2017 to Present

Coordinator, Community Homeless & Hunger Stand Down Committee, 2009 to Present

Member of Greater Fayetteville United Committee, 2016 to Present

Member of Pathways for Prosperity Committee, 2018 to Present

Vice Chair, Fayetteville/Cumberland Human Relations Commission, 2013 to 2016

Member of Human Relations Commission’s MLK Scholarship Committee, 2014 to 2016

Cumberland County Continuum of Care on Homelessness, 2014 to Present

Fayetteville Public Works Commission Community Advisory Board, 2011 to 2014

Chair, Human Relations Commission’s Awards Recognition Banquet Committee, 2009 to 2011

Chair, Human Relations Commission’s Faith Dialogue Committee, 2009 to 2011

Chair, F.E.E.D. Fayetteville/Homeless Stand Down Committee, 2009 to 2011

Secretary, Cumberland County Interagency Network Council, 2001 to 2006

Member of Cumberland County Board of Commissioners Home & Community Care Block Grant Committee, 2009 to 2011

Member of Governors Advisory Council on Aging, 2009 to 2011

Member of Cumberland County Juvenile Crime Prevention Council, 2010 to 2012

Cumberland County School Health Advisory Council, 2009

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Resume Overview

School Attended

  • University of NC

Job Titles Held:

  • Community Impact Director
  • Community Impact Manager
  • Allocations/Campaign Associate
  • Campaign Associate


  • B.S

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