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community health worker resume example with 14+ years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • Home: (555) XXX-1000
  • Cell:
  • resumesample@example.com
  • :
Summary

Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Skilled at delivering training classes and informational materials to community members in order to promote health improvements and reduce problems with chronic diseases. Proficient in related programs and helping people locate, enroll and take advantage of resources. Compassionate and positive with good interpersonal and conflict management abilities.

Skills
  • Quality & Safety Compliance
  • Coordination & Collaboration
  • Policy & Procedure adherence
  • Planning & Organizational
  • Organized and Detail-Oriented
  • Relationship Building
  • Development
  • HIPAA compliance
  • Regulatory Compliance
  • Priority Management
  • Oral & Written Communication
  • Individual and Community Advocacy
  • Community Outreach
  • Work Planning and Organization
  • Microsoft Office Proficiency
  • Health Coaching
  • Risk Prevention Education
  • CPR and First Aid
  • Active Listening
  • Problem-Solving
  • School-Age Group Health Instruction
  • Critical Thinking
  • Honest and Ethical
Experience
Community Health Worker, 03/2021 to Current
Aetna Inc.Logan, OH,
  • Distributed flyers, brochures or other informational or educational documents to inform members of targeted community.
  • Delivered healthy living and disease management information to specific population groups.
  • Created and oversaw training courses focused on team and community education.
  • Helped people enroll in programs, arrange transportation and coordinate paperwork.
  • Pass out Covid test and PPE during the pandemic.
  • Coordinator of Growing Together Youth Camp.
  • Teaching kids about healthy living, eating, and the consequences of vaping and using recreational drugs.
Credentialing Specialist, 10/2018 to 02/2021
Specialists On CallReston, VA,
  • Verifying the credentials of all qualified Doctors in the US Military network
  • Insured that each individual Doctor License was active and in compliance with their residing state.
  • Kept folders in an active state, filed in an order that coincides with their state's regulation.
  • Informed or trained management on interviewing, performance appraisals or documentation of performance issues.
  • Maintained and updated organizational charts, employee handbooks or performance evaluation forms.
Cashier and Service Prep Trainer, 12/2016 to 10/2019
ToscaCharlotte, NC,
  • Trained newly hired employees on the cash register, wrap station, and the food prep line
  • Managed the count on waste, store inventory weekly, and graphed employee schedules
  • Assisted customers, packed orders, and made sure they where prepared and passed out in a timely order.
Nurse Aide/Private Care Tech, 03/2014 to 11/2018
Dorsey Group Home, VICTORIA TROWBRIDGECity, STATE,
  • Oversaw the care of 20 patients, dispensed medications, managed their daily diets, charted vitals and documented the activities of their daily living
  • Responsible for the documentation of patient daily output, wound care and assisted with minor procedures
  • Responsible for the quality assurance check of teammates charting to meet company guidelines.
  • Charted patient blood pressures, temperatures, blood sugar levels and vitals.
  • Planned, prepared and served meals and snacks according to prescribed diets.
  • Monitored and observed patients to accurately records changes in condition and reaction to medications and treatment.
  • Assisted nurses with cleaning G-tube, J-tube and regular catheter insertion.
  • Assisted over 20 residents with daily needs, personal hygiene, dressing and facility transfers.
  • Collected and documented vital signs to track current patient conditions.
  • Assisted patients with shaving, bathing and oral hygiene to promote healthy habits and overall wellness.
  • Documented information in patient charts and communicated status updates to interdisciplinary care team.
Customer Service Manager, 03/2006 to 01/2012
WalmartCity, STATE,
  • Supervised and managed the customer service team, trained staff members to provide the highest standards of customer service and ensured that all company policies were being followed
  • Acknowledged customer complaints and questions, provided information about products
  • Managed money, processed returns, and logged product data.
  • Delivered fast, friendly and knowledgeable service for routine questions and service complaints.
  • Evaluated and authenticated returns, exchanges and voids.
  • Maintained knowledge of company products and services to promptly resolve complaints and concerns.
  • Demonstrated excellent communication skills in resolving product and consumer complaints.
Education and Training
Bachelor of Science: Nursing, Expected in 06/2024 to ECPI University - ,
GPA:
Healthcare Provider CPR & AED, Exp. 10/: , Expected in 01/2020 to Vance-Granville Community College - ,
GPA:
: LPN, Expected in 12/2019 to ECPI University - Virginia Beach, VA
GPA:
a Silver Certificate: , Expected in 10/2015 to Vance-Granville Community College - ,
GPA:
the WorkKeys ACT: , Expected in 02/2007 to - ,
GPA:
Certificate in Microsoft Office: , Expected in 02/2007 to Vance-Granville Community College - ,
GPA:
American Heart Association continued…: , Expected in to - ,
GPA:
Certifications
  • Certified Community Health Worker, Gang Free INC - 2yrs
,

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Resume Overview

School Attended

  • ECPI University
  • Vance-Granville Community College
  • ECPI University
  • Vance-Granville Community College
  • Vance-Granville Community College

Job Titles Held:

  • Community Health Worker
  • Credentialing Specialist
  • Cashier and Service Prep Trainer
  • Nurse Aide/Private Care Tech
  • Customer Service Manager

Degrees

  • Bachelor of Science
  • Healthcare Provider CPR & AED, Exp. 10/
  • a Silver Certificate
  • the WorkKeys ACT
  • Certificate in Microsoft Office
  • American Heart Association continued…

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