Community Health Worker Resume Example
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COMMUNITY HEALTH WORKER
Professional Summary
Motivated and compassionate healthcare professional with over 15 years of hands-on experience in fast-paced residential and hospital facilities. Accountable and responsible with a strong focus on patient wellness.
Education and Training
Temple University Accelerated Training Program 7/2012-8/2012
Community Health Worker - Certificate Awarded
Professional Nursing School 4/2001-7/2001
Nursing Assistant Training - Certificate Awarded
Skill Highlights
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Skills
Strong Interpersonal Skills
Communication skills
Excellent Communication
Community Health
CPR/ First Aide
Customer Service
Data Entry
Professional Experience
01/2013 to Current
Community Health WorkerCentene Corporation - Champaign , IL
- An advocate for the community and patients
- Function as a bridge between patients and the health care system
- Organize access to health and social services for patients
- Health promotion skills
- Provides resources to the community
- Assist patients with follow up appointments
- Make discharge follow up calls to patients
- Alternate for Case management clerk
- Responsible for establishing trusting relationships with patients and their families while providing general support and encouragement.
- Providing ongoing follow-up, basic motivational interviewing and goal setting with patients/families.
- Follow-up with patients via phone calls, home visits and visits to other settings where patients can be found.
- Assist patients with completing applications and registration forms.
- Conduct eligibility determination, enrollment and follow-up with uninsured patients.
- Provide referrals for services to community agencies as appropriate.
- Help patients connect with transportation resources and give appointment reminders in special circumstances.
- Responsible for providing consistent communication to the Care Management Team.
01/2010 to 07/2010
Scheduling ManagerCuyuna Regional Medical Center - Crosby , MN
- Maintained center coverage at all times.
- Reviewed and tracked requests for time off
- Coordinated scheduling changes with management.
- Secured advance approvals for booking Agency staff
- Responded to emergency situations and call-offs to ensure center coverage
- Served as a liaison to ensure all Unit Managers are briefed daily on the call-off protocol to ensure adequate response and coverage
- Controlled Department Labor Spend using KRONOS Scheduling and Timekeeping software.
- Ensure Nursing HPPD is at the appropriate budgeted level and volume-adjusted schedule changes are made while balancing optimal utilization of employees with consistent quality care and labor spend.
- Communicated open shifts toStaffing Services to fill temporary staffing needs that cannot be filled by center employee on a weekly basis.
10/2006 to 12/2009
Scheduling Manager/Human Resource Manager AlternateDependable Health Services - Henderson , NV
- Maintained center coverage at all times.
- Reviewed and tracked requests for time off Coordinated scheduling changes with management.
- Secured advance approvals for booking Agency staff
- Responded to emergency situations and call-offs to ensure center coverage
- Served as a liaison to ensure all Unit Managers are briefed daily on the call-off protocol to ensure adequate response and coverage Controlled Department Labor Spend using KRONOS Scheduling and Timekeeping software
- Helped new employees with hiring process
- Completed background checks for potential employees
- Assisted employees with health benefits and medical leave Coordinated training schedules.
- Acted as Back-Up to Center Payroll and Benefits Designee
- Demonstrated ability to read, analyze, interpret and act upon performance metrics, e.g. HPPD, PPD, OT, Agency, Premium, etc
- Negotiated schedules balancing center's staffing needs, employee schedule preferences, and financial performance.
- Oriented new employees to Labor Management Policy
- Ensured Nursing HPPD is at the appropriate budgeted level and volume-adjusted schedule changes were made while balancing optimal utilization of employees with consistent quality care and labor spend.
07/2005 to 10/2006
Medical RecordsSolaris Healthcare - Holiday , FL
- Utilized Point Click Care System ICD-9.
- Performed data entry.
- Credentialing of Physicians.
- Maintained records while adhering to HIPPA protocol.
- Pulled patient charts
- Updated daily logs to track information movements.
- Wrote reports, emails, memoranda, letters and releases.
- Conceptualized and implemented new and more efficient filing system.
- Purged outdated files.
04/2001 to 07/2005
Certified Nursing AssistantAvalon Health Care Group - Newman , CA
- Assessed, monitored and recorded vital signs
- Documented daily assessment and care planning
- Aided residents with personal hygiene and grooming
- Helped residents in meeting nutritional needs
- Provided residents with medications.
- Performed all duties in accordance with established methods, techniques and recognized standards
- Take and record weights, blood pressures, temperatures, pulse and respiration
- Help to orient and mentor new nursing assistants
01/1998 to 01/2001
Home Health AideBayada Nurses - City , STATE
- Supported client by providing household services
- Assisted client with personal services such as bathing, dressing and grooming
- Recorded client's condition
- Trained family members on how to appropriately lift, turn and re-position clients
- Assisted in self-administered medications.
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Resume Overview
Job Titles Held:
- Community Health Worker
- Scheduling Manager
- Scheduling Manager/Human Resource Manager Alternate
- Medical Records
- Certified Nursing Assistant
- Home Health Aide
Degrees
- Temple University Accelerated Training Program 7/2012-8/2012
Community Health Worker - Certificate Awarded
Professional Nursing School 4/2001-7/2001
Nursing Assistant Training - Certificate Awarded
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