Community Health Worker Resume Example Company Name

COMMUNITY HEALTH WORKER

Professional Profile

Versatile and dedicated Healthcare professional with extensive experience in care planning and implementation, as well as, and administrative support. Focused on developing high standards of practice, evaluating client care for effectiveness and implementing necessary changes to programs and policies. Successfully drives productivity by leveraging strong front office management skills. Excellent decision maker who understands the importance of compassion and patience. Strong attention to detail and extensive knowledge of medical terminology. Possesses the natural capacity to lead or contribute to a team.

Areas of Expertise

Quality Care Coordination
Care Planning
Case Management
Administrative Support

File & Document Management
Report Writing
Community Resourcing
Client Monitoring & Supervision

Professional Experience

Community Health Worker
July 2015 to CurrentCompany Name － City, State

Participates as a member of the Regional Care Coordination Team to coordinate care for members.
Verifies eligibility, previous enrollment history, demographics and current health status of each member.
Contributes to the development and implementation of care plan, reporting information to the Care Coordinator.
Maintains appropriate documentation within protocols and guidelines of the Care Management program.
Completes PHQ-9 and SF-12 surveys with Members to measure health status.
Assists Caresource Members with finding providers, as well as, community resources such as Food Pantries, Free Clothing Stores, Utility Assistance, and Transportation.
Serves as a Member of the Case Management Advisory Groups (CMAG), which provides an opportunity for front-line staff to provide input, feedback, and suggestions for program improvements.
Participates in regular travel to conduct member visits as needed.

Site Supervisor
March 2014 to July 2015Company Name － City, State

Responsible for the efficient completion of all Accounts Payable and Accounts Receivable duties.
Processed payroll, invoices and expense reports; Reviewed documents for discrepancies.
Successfully conducted interviews for applicants seeking employment.
Ordered food and kitchen supplies and assisted in conducting inventory counts.
Followed Company's Standard of Operation for food handling and storage.
Trained and supervised inmates in food preparation and tray assembly.
Ensured portion sizes and any special dietary requirements are fulfilled.

Support Staff
November 2008 to March 2014Company Name － City, State

Accurately collected information and details for clients receiving face-to-face registration for Crisis, Addiction and Mental Health Assessments.
Executed daily primary duties, which included client chart processing and managing case reports and scan/upload client records into Data Base.
Made observations of the clients throughout the waiting room and promptly notified appropriate staff of the clients who appeared agitated.
Contracted Crisis Workers to triage clients in an emergency situation.
Assembled supplies for therapist administering off site assessments.
Prepared medical releases for Social Security Administration.

Sales Representative
December 2005 to June 2008Company Name － City, State

Greeted store customers promptly and responded to questions with knowledgeable service.
Participated in floor planning, sale setting, and merchandise arranging.
Verified that all merchandising standards were maintained on a daily basis.
Created a pleasant shopping experience by advising as personal shopper.
Received and processed cash and credit payments for in-store purchases; Accurately managed cash register receipts.
Maintained knowledge of current promotions, policies regarding payment and exchanges, and security practices.
Consistently exceeded sales goals by 5% to 10% and won several Credit Card competitions.

Administrative Assistant CO-OP
August 2002 to June 2003Company Name － City, State

Successfully organized and maintained personal files of 600+ students.
Managed daily office responsibilities including typing, mail sorting, copy disbursement, telephone operation and call messaging.
Wrote reports and correspondence from dictation and handwritten notes.
Investigated issues and problems and drafted responses to urgent requests.
Additionally, served as a Teacher Assistant and assumed all responsibilities.

Education

Bachelor of Arts : Communication Studies, 2008Wright State University － City, State

Studying Hospitality Management/Culinary ArtsSinclair Community College － City, State

Certifications & Training

ServSafe Food Protection Manager Certification
ServSafe Alcohol Certification
Nutrition Certification
Trained in Crisis Verbal De-escalation

Technical Proficiencies

Care Advance, Care Logic Enterprise, Microsoft Office 2007(Word, Excel, PowerPoint, Outlook), Facets, Streamline, Kronos, Managers Tool Kit, Concur, XAKTclaim, Emdeon, Net Direct, Great Office Solutions Helper, Medicaid Information Technology System, Ohio Department of Mental Health, Ohio Department of Alcohol and Drug Addiction Services.

Resume Overview

School Attended

Wright State University
Sinclair Community College

Job Titles Held:

Community Health Worker
Site Supervisor
Support Staff
Sales Representative
Administrative Assistant CO-OP

Degrees

Bachelor of Arts : Communication Studies , 2008
Studying Hospitality Management/Culinary Arts

Community Health Worker Resume Example

Resume Score: 90%

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