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Community Engagement Coordinator Resume Example

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COMMUNITY ENGAGEMENT COORDINATOR
Summary

Hardworking and reliable professional with strong ability in multi-tasking, critical thinking and problem solving. Offering attention to detail and strong interpersonal communication skills. Highly organized, proactive and punctual with team-oriented mentality.

Skills
  • Planning and coordination
  • Project organization
  • Public Speaking
  • Strong multi-tasking
  • High attention to detail
  • Organization
  • Quick problem solver
  • Calm and level-headed under duress
Experience
06/2014 - CurrentCommunity Engagement CoordinatorAurora Services | Parker , CO

Family Support Specialist/Donor Evaluation Coordinator: June 2014-Aug 2018

  • On call 24 hour shifts, demonstrating strong multi-tasking and critical thinking skills.
  • Gathered information from the electronic medical record for organ viability and eligibility. Completing clinical documentation in accordance with agency guidelines.
  • Maintained relationships with physicians and nursing staff to achieve optimal organ and tissue donation possibility.
  • Approached grieving families in a hospital setting when appropriate to obtain authorization for donation.
  • Assisted families with ongoing grief counseling and assistance as needed.
  • Worked in collaboration with funeral homes and County coroners as necessary.

Community Engagement Coordinator: Aug 2018-Present

  • Demonstrated self-reliance by cultivating new relationships in the Springfield community within the local high schools, DMV's, local fire departments and community events.
  • Prepared power point presentations on the subject of organ and tissue donation. Adapting to the audience each presentation.
  • Managed a volunteer program with up to 20 volunteers enabling them to participate in events. Coordinating and presenting volunteer orientation presentations.
  • Planned and managed local events and registry drives
  • Advocate in Jefferson City on behalf of HB2129 requiring all High School students in the state of Missouri to receive 30 minutes of organ and tissue donation education prior to graduation.
  • Member of the Springfield Chamber of Commerce

Organ Import Coordinator: Aug 2020- Present

  • 12 hour call shifts (mostly overnight), demonstrating strong multi-tasking skills and high attention to detail.
  • In conjunction with the Community Engagement position
  • Received incoming referral calls from organ procurement organizations in the country with a potential life saving organ for a recipient in the local transplant center.
  • Evaluate pertinent medical information and decline criteria for the organ offer.
  • Work in coordination with the surgeon when accepting or declining offer.
  • Coordinate with airports and OPO for EMS ground transport and flight times for retrieval of organ and return to recipient in a timely manner.
08/2013 - 08/2014Front Office Assistant/Medical ScribeCone Health | Burlington , NC
  • Saw the need for a real-time scribe per patient, presented the information to the physician. The plan was implemented in the office and is still being used today.
  • Provided clerical support to all team members to improve office efficiency and enhance productivity.
  • Collected copays and account balance payments and updated account records.
  • Updated office calendars with new appointments and accommodated last-minute schedule changes.
  • Monitored office inventory to maintain adequate supply levels and order products.
  • Handled payment processing duties and provided customers with receipts and proper bills and change.
  • Addressed and welcomed large volume of guests to business per day, improving overall customer service and engagement.
  • Maintained front office cleanliness and organized supplies to increase 60+ patients per day productivity.
07/2012 - 08/2013Certified Medical AssistantCone Health | Reidsville , NC
  • Followed clinicians throughout shift in high-volume, busy environments.
  • Conducted patient interviews to gather health history, vital signs and information about current medical issues.
  • Assisted physicians by preparing patients for procedures, including EKGs, phlebotomy, glucose testing and pulmonary function tests.
  • Sterilized medical instruments to streamline procedural use.
  • Performed preliminary physical tests, such as taking blood pressure, weight and temperature, accurately recording results in patient history summary.
  • Assisted physician in same day surgery
  • Led patients to exam rooms, answered general questions and prepared patients for physician by explaining process.
08/2010 - 07/2012Certified Medical AssistantOrthopaedic Specialists Of Springfield | City , STATE
  • Assisted physician in clinic as needed in nurse absence.
  • Performed preliminary physical tests, such as taking blood pressure, weight and temperature, accurately recording results in patient history summary.
  • Performed front desk duties, including answering phones, scheduling appointments, greeting patients and ordering supplies.
  • Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate effective treatment.
  • Led patients to exam rooms, answered general questions and prepared patients for physician by explaining process.
  • Collaborated with local pharmacies to resolve and clarify issues with patient medication.
  • Requested scripts from doctors and verified insurance and coding.
  • Suture removal, cast application
Education and Training
04/2007Associate of Applied Science: Medical Assisting
Everest College | City
  • Dean's List Honoree
  • President's List Honoree
  • Medical Club President
  • Urgent Care Externship
05/1998High School Diploma
St. Clair High School | City
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Resume Overview

School Attended

  • Everest College
  • St. Clair High School

Job Titles Held:

  • Community Engagement Coordinator
  • Front Office Assistant/Medical Scribe
  • Certified Medical Assistant

Degrees

  • 04/2007 Associate of Applied Science : Medical Assisting
    05/1998 High School Diploma

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