community engagement coordinator resume example with 10+ years of experience
JessicaClaire
Montgomery Street, San Francisco, CA94105609 Johnson Ave., 49204, Tulsa, OK Home: (555) 432-1000 - Cell: - resumesample@example.com - : - -
Summary
Hardworking and reliable professional with strong ability in multi-tasking, critical thinking and problem solving. Offering attention to detail and strong interpersonal communication skills. Highly organized, proactive and punctual with team-oriented mentality.
Skills
Planning and coordination
Project organization
Public Speaking
Strong multi-tasking
High attention to detail
Organization
Quick problem solver
Calm and level-headed under duress
Experience
06/2014 to Current
Community Engagement CoordinatorAurora Services – Parker, CO,
Family Support Specialist/Donor Evaluation Coordinator: June 2014-Aug 2018
On call 24 hour shifts, demonstrating strong multi-tasking and critical thinking skills.
Gathered information from the electronic medical record for organ viability and eligibility. Completing clinical documentation in accordance with agency guidelines.
Maintained relationships with physicians and nursing staff to achieve optimal organ and tissue donation possibility.
Approached grieving families in a hospital setting when appropriate to obtain authorization for donation.
Assisted families with ongoing grief counseling and assistance as needed.
Worked in collaboration with funeral homes and County coroners as necessary.
Community Engagement Coordinator: Aug 2018-Present
Demonstrated self-reliance by cultivating new relationships in the Springfield community within the local high schools, DMV's, local fire departments and community events.
Prepared power point presentations on the subject of organ and tissue donation. Adapting to the audience each presentation.
Managed a volunteer program with up to 20 volunteers enabling them to participate in events. Coordinating and presenting volunteer orientation presentations.
Planned and managed local events and registry drives
Advocate in Jefferson City on behalf of HB2129 requiring all High School students in the state of Missouri to receive 30 minutes of organ and tissue donation education prior to graduation.
Member of the Springfield Chamber of Commerce
Organ Import Coordinator: Aug 2020- Present
12 hour call shifts (mostly overnight), demonstrating strong multi-tasking skills and high attention to detail.
In conjunction with the Community Engagement position
Received incoming referral calls from organ procurement organizations in the country with a potential life saving organ for a recipient in the local transplant center.
Evaluate pertinent medical information and decline criteria for the organ offer.
Work in coordination with the surgeon when accepting or declining offer.
Coordinate with airports and OPO for EMS ground transport and flight times for retrieval of organ and return to recipient in a timely manner.
08/2013 to 08/2014
Front Office Assistant/Medical ScribeCone Health – Burlington, NC,
Saw the need for a real-time scribe per patient, presented the information to the physician. The plan was implemented in the office and is still being used today.
Provided clerical support to all team members to improve office efficiency and enhance productivity.
Collected copays and account balance payments and updated account records.
Updated office calendars with new appointments and accommodated last-minute schedule changes.
Monitored office inventory to maintain adequate supply levels and order products.
Handled payment processing duties and provided customers with receipts and proper bills and change.
Addressed and welcomed large volume of guests to business per day, improving overall customer service and engagement.
Maintained front office cleanliness and organized supplies to increase 60+ patients per day productivity.
07/2012 to 08/2013
Certified Medical AssistantCone Health – Reidsville, NC,
Followed clinicians throughout shift in high-volume, busy environments.
Conducted patient interviews to gather health history, vital signs and information about current medical issues.
Assisted physicians by preparing patients for procedures, including EKGs, phlebotomy, glucose testing and pulmonary function tests.
Sterilized medical instruments to streamline procedural use.
Performed preliminary physical tests, such as taking blood pressure, weight and temperature, accurately recording results in patient history summary.
Assisted physician in same day surgery
Led patients to exam rooms, answered general questions and prepared patients for physician by explaining process.
08/2010 to 07/2012
Certified Medical AssistantOrthopaedic Specialists Of Springfield – City, STATE,
Assisted physician in clinic as needed in nurse absence.
Performed preliminary physical tests, such as taking blood pressure, weight and temperature, accurately recording results in patient history summary.
Performed front desk duties, including answering phones, scheduling appointments, greeting patients and ordering supplies.
Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate effective treatment.
Led patients to exam rooms, answered general questions and prepared patients for physician by explaining process.
Collaborated with local pharmacies to resolve and clarify issues with patient medication.
Requested scripts from doctors and verified insurance and coding.
Suture removal, cast application
Education and Training
Expected in 04/2007 to to
Associate of Applied Science: Medical Assisting Everest College - Springfield, MO, GPA:
Dean's List Honoree
President's List Honoree
Medical Club President
Urgent Care Externship
Expected in 05/1998 to to
High School Diploma: St. Clair High School - St. Clair, MO, GPA:
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