Community Advocate resume example

Liaised between individuals, their families and service providers in an effort to best manage treatment services. Met with clients to conduct needs assessments, recommending support and service offerings that were the most appropriate. Explained available housing, domestic violence, employment, education and substance abuse treatment resources to clients. Escorted families in accessing and negotiating community systems and resources. Assisted Case Planners in obtaining client documentation, such as, medical records etc. Documented all casework activity into city and state reporting systems (i.e. PROMIS, CONNECTIONS), maintaining compliance with program protocols and procedures

Conducted needs assessments for families with young children. Met with clients one-on-one to determine necessary services and make appropriate treatment recommendations. Explained available housing, domestic violence, employment, education and substance abuse treatment resources to clients. Referred families to food banks, financial assistance programs, employment and training support and health and immigration services. Entered client data in a centralized database and maintained up-to-date case records for all clients.

Developed interesting performing arts lesson plans to meet dance, theater and social needs of students.  Taught creative writing to a diverse class of 10-15 students.  Routinely met with students' parents regarding in-class issues and learning interruptions to discuss solutions.

Prepared CASAC program correspondence.  Documented attendance and NYCDOC Mental Health Symposium documents for analysis and graphed results.  Managed multiple databases to keep track of all CASAC students. Effectively controlled the release of proprietary and confidential information. Generated reports to track programs progress.

Served as the secondary supervisor to Dance Faculty. Designed, developed and customized innovative service plans and activities for individual programs. Serviced approximately 150 children weekly, averaging 15-25 students per session. Employed quality assurance strategies to ensure responsiveness to clients’ needs. Acted as Liaison between the director, faculty, staff, parents and students. Operated as registrar for the dance & theater department. Managed special projects as assigned.