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Jessica Claire
, , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
Home: (555) 432-1000 - Cell: - resumesample@example.com - -
Summary

Community Specialist adept at gathering and analyzing community cultural, educational, social and demographic data to develop local programs. Exceptional communication and public speaking skills.

Education and Training
Expected in 2017
: Master of Public Affairs & Administration
Metropolitan College of New York - BRONX, NY
GPA:
Expected in 2016
Bachelor of Arts: Psychology/ Social Science
The College of New Rochelle - BRONX, NEW YORK
GPA:
Magna Cum Laude
Experience
01/2019 to 03/2020
Site Director Glaxosmithkline Oklahoma City West, OK,

Oversaw overall program management including hiring, orienting, and supervising of 20 program staff. Worked directly with school leadership to ensure alignment and impact. Developed engaging student and community programming in collaboration with school leadership. Ensured accurate reporting and collection of all DYCD program data for mandates. Assisted with the submission of budget and work scope modifications to DYCD. Managed online DYCD scheduling software.

06/2018 to 02/2019
Case Worker Aids Healthcare Foundation Hollywood, CA,

Liaised between individuals, their families and service providers in an effort to best manage treatment services. Met with clients to conduct needs assessments, recommending support and service offerings that were the most appropriate. Explained available housing, domestic violence, employment, education and substance abuse treatment resources to clients. Escorted families in accessing and negotiating community systems and resources. Assisted Case Planners in obtaining client documentation, such as, medical records etc. Documented all casework activity into city and state reporting systems (i.e. PROMIS, CONNECTIONS), maintaining compliance with program protocols and procedures

01/2017 to 08/2018
Community Advocate Centene Corporation Sacramento, CA,

Conducted needs assessments for families with young children. Met with clients one-on-one to determine necessary services and make appropriate treatment recommendations. Explained available housing, domestic violence, employment, education and substance abuse treatment resources to clients. Referred families to food banks, financial assistance programs, employment and training support and health and immigration services. Entered client data in a centralized database and maintained up-to-date case records for all clients.

08/2013 to 01/2017
Performing Arts Specialist Fred Astaire Dance Studios Houston, TX,

Developed interesting performing arts lesson plans to meet dance, theater and social needs of students.  Taught creative writing to a diverse class of 10-15 students.  Routinely met with students' parents regarding in-class issues and learning interruptions to discuss solutions.

02/2015 to 02/2016
Administrative Assistant Encompass Health Wichita Falls, TX,

Prepared CASAC program correspondence.  Documented attendance and NYCDOC Mental Health Symposium documents for analysis and graphed results.  Managed multiple databases to keep track of all CASAC students. Effectively controlled the release of proprietary and confidential information. Generated reports to track programs progress.

08/1999 to 01/2013
Assistant Artistic Director Harbor Conservatory City, STATE,

Served as the secondary supervisor to Dance Faculty. Designed, developed and customized innovative service plans and activities for individual programs. Serviced approximately 150 children weekly, averaging 15-25 students per session. Employed quality assurance strategies to ensure responsiveness to clients’ needs. Acted as Liaison between the director, faculty, staff, parents and students. Operated as registrar for the dance & theater department. Managed special projects as assigned.

Skills
  • Proficiency in Word, Excel and Powerpoint
  • Project Manager for Special Projects
  • Planning & Coordinating of Multiple Presentations
  • Curriculum Development and Assessment
  • Experience with At-Risk Youth
  • Drives Engagement and Leads

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Resume Overview

School Attended

  • Metropolitan College of New York
  • The College of New Rochelle

Job Titles Held:

  • Site Director
  • Case Worker
  • Community Advocate
  • Performing Arts Specialist
  • Administrative Assistant
  • Assistant Artistic Director

Degrees

  • Bachelor of Arts

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