LiveCareer-Resume

communications specialist resume example with 6+ years of experience

JC
Jessica Claire
, , 100 Montgomery St. 10th Floor (555) 432-1000, resumesample@example.com
Summary

Dedicated Communications Manager with a successful career covering external and internal communications. Known for exceptional organization and prioritization skills to manage multiple, concurrent projects. An eloquent writer with a track record of creating consistently engaging content. Eagle-eyed Jailer with a 8-year background in corrections. Looking to build upon skills and tackle new responsibilities as a Security System Tech in the Mountain Home area. Adept at preventing and detecting crime in a correctional institution environment. Highly skilled at remaining calm and professional in tense emergency situations. Reliable worker comfortable handling physically demanding tasks across long shifts and through problematic weather conditions. Proven resourcefulness and handling of difficult labor projects. Juggles multiple tasks to keep assignment timelines on schedule. Established reputation for punctuality and dedicated work ethic.

Skills
  • Problem resolution
  • Work ethic
  • Basic math
  • Clerical
  • Hand wrenching
  • Excavation and construction
  • Safety precautions and measures
  • Hand tools and machinery
  • Reliable and trustworthy
Experience
10/2017 to Current Communications Specialist Booz Allen Hamilton Inc. | Fort Walton Beach, FL,
  • Mitigated risks and emergency response delays by efficiently monitoring public safety field units.
  • Dispatched calls to relevant police, fire or medical response personnel depending on individual call situations.
  • Prioritized responses to public emergency and non-emergent calls to promptly dispatch police, fire and EMS while tracking data in real-time.
  • Used radio, telephone and computer system to update first responders with new information.
  • Took caller information, read associated computer information and documented vital details in call tracking and assignment system.
  • Handled emergency phone calls calmly and obtained pertinent information with composed approach.
  • Improved operations by working with team members and customers to find workable solutions.
  • Resolved interpersonal conflicts by listening, finding common ground and building relationships.
05/2017 to 10/2017 Jailer City Of Broken Arrow, Ok | Broken Arrow, OK,
  • Conducted booking procedures on new inmates by performing fingerprinting and medical assessments.
  • Operated communication systems, including telephones, switchboards, intercoms and two-way radios to effectively communicate with other personnel.
  • Escorted prisoners to and from court, jail and other jurisdictions or rehabilitation institutions.
  • Issued clothing, bedding, and other authorized items to inmates.
  • Patrolled and visually inspected units, yards, buildings and prisoner property and clothing to ensure welfare, security and safety.
  • Searched prisoner cells and belongings for contraband and weapons.
  • Employed de-escalation techniques, verbal commands and physical and mechanical restraints to address unruly inmates.
  • Supervised inmates during day-to-day activities.
  • Applied non-violent response tools and physical restraint during problematic situations.
  • Inspected cells and conducted random searches of common areas.
  • Maintained appropriate control, security and well-being over those detained.
06/2015 to 07/2017 Communications Specialist Booz Allen Hamilton Inc. | Homestead Arb, FL,
  • Mitigated risks and emergency response delays by efficiently monitoring public safety field units.
  • Dispatched calls to relevant police, fire or medical response personnel depending on individual call situations.
  • Prioritized responses to public emergency and non-emergent calls to promptly dispatch police, fire and EMS while tracking data in real-time.
  • Took caller information, read associated computer information and documented vital details in call tracking and assignment system.
  • Assisted departments with special requests such as BOLOs.
  • Handled emergency phone calls calmly and obtained pertinent information with composed approach.
  • Improved operations by working with team members and customers to find workable solutions.
  • Resolved interpersonal conflicts by listening, finding common ground and building relationships.
  • Demonstrated self-reliance by meeting and exceeding workflow needs.
  • Prioritized and organized tasks to efficiently accomplish service goals.
09/2014 to 02/2015 Roustabout Hand Shanco LLC | City, STATE,
  • Dismantled equipment to and cleaned or performed regular maintenance.
  • Used electronic detectors to locate and repair leaks.
  • Utilized active listening to determine what supervisors expected and responsibly completed all tasks within expected timeframes.
  • Handled various manual operating and maintenance tasks as directed by company's policies and standards.
  • Worked on job sites and assigned locations, installing and repairing pipes, valves and pumps.
  • Juggled multiple projects and tasks to ensure high quality and timely delivery.
  • Improved operations by working with team members and customers to find workable solutions.
  • Motivated and encouraged team members to communicate more openly and constructively with each other.
Education and Training
Expected in 05/2007 High School Diploma | Yellville-Summit High School, Yellville, AR GPA:
Expected in | Arkansas State University Mountain Home, Mountain Home, AR GPA:

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Resume Overview

School Attended

  • Yellville-Summit High School
  • Arkansas State University Mountain Home

Job Titles Held:

  • Communications Specialist
  • Jailer
  • Communications Specialist
  • Roustabout Hand

Degrees

  • High School Diploma

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