Comercial Banking Representative with demonstrated command of Mortgage [Type] expert with developed aptitude for [Action] and [Action]. Multilingual and fluent in [Language] and [Language], offering solid comprehension of cultural diversity.
[Job Title] with talent for [Task] and [Task]. Strong knowledge of [Area of expertise] and [Area of expertise]. Communicative and team-oriented with proficiency in [Software]. Proven history of fostering [Action] to meet team, individual and management objectives.
Talented Branch Manager successful in improving team effectiveness, [Area of expertise] and [Area of expertise] in challenging markets. Detail-oriented professional seeking to take on new role in dynamic environment with emerging company.
Skills
Debt and credit management
Account coding aptitude
Equifax Application Engine
Financial planning expert
Customer service-focused
Organization
Process improvement
Customer service
Communications
Business operations
Planning and coordination
Relationship development
Administrative support
Education and Training
University of CaraboboMaracay, Expected in 03/1995 ā āBBA:Accounting - GPA:
Experience
USBANK - Commercial Banking Relationship III City, STATE, 01/1999 - Current
Developed and strengthened client relationships to support company service and business objectives.
Analyzed applicants' financial status, credit and property evaluation to determine feasibility of granting loan.
Performed daily maintenance of loan applicant database.
Provided expert financial advice on mortgage and both educational and personal loans.
Educated customers on variety of loan products and available credit options to promote valuable decision-making.
Created financial analysis reports of commercial real estate, borrowers' financial statements, lease reviews and market research.
Improved operations by working with team members and customers to find workable solutions.
Provided excellent service and attention to customers when face-to-face or through phone conversations.
Improved customer satisfaction by finding creative solutions to problems.
Recognized by management for providing exceptional customer service.
Used Microsoft to manage client relationships.
First In Touch Conmunications - Supervisor First in Touch Communication City, STATE, 11/1996 - 05/1998
Worked effectively with authorities to obtain permits and resolve any site issues.
Scheduled project plans and employee hours.
Planned and directed site installation work and engineering activities to get equipment and controls set up and verified.
Ran new wiring and cables to connect systems or bypass faults.
Prepared accurate estimates and work orders based on expected labor and parts requirements for each job.
Diagnosed and isolated system malfunctions with visual inspections, testing instrumentation and software systems.
University Of Carabobo - Accounting Teacher City, STATE, 03/1993 - 03/1995
Helped recruit students to business program, assisted with registration activities and directed placement of individuals into appropriate courses.
Met with students to understand educational desires, identify current issues and provide advice on academic, career and vocational plans.
Evaluated and graded students' classwork, papers and assignments to assess course success and student understanding of materials.
Met course and department instructional goals by integrating key competencies into lesson plans.
Helped students understand topics by initiating and moderating classroom discussions.
Developed incentives to keep participants in class and engaged in material.
Improved operations by working with team members and customers to find workable solutions.
Improved customer satisfaction by finding creative solutions to problems.
Demonstrated self-reliance by meeting and exceeding workflow needs.
Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.
Marketing Company - Office Administrator of Accounts City, STATE, 09/1992 - 09/1994
Followed detailed end-of-month accounting procedures to verify proper balancing of all accounts and readiness for new month.
Coded invoices and other records to maintain organized and accurate records.
Tracked income and expenses for business using [Software].
Switched from [Software] to [Software], modernizing processes and digitizing over [Number][Type] documents.
Verified vendor accounts by reviewing documentation, rectifying issues and contacting account holders.
Analyzed day payments and created detailed reports to identify and suggest remedies for areas of improvement.
Applied mathematical skills to calculate totals, check figures and correct problems with physical and digital files.
Compiled budget documents and monitored costs to maintain control systems.
Reconciled all bank and credit card accounts monthly.
Assessed data and information to check entries, calculations and billing codes for accuracy.
Maintained full compliance when executing and tracking bank reconciliations, A/P, invoicing, billing and collections.
Supported human resources by certifying and processing payroll, electronic deposits and pay adjustments while distributing checks with zero lag time.
Tracked expenses and entered deposits into Oracle Financials while reconciling monthly bank accounts to verify accuracy.
Implemented program to create daily spreadsheets and streamline financial reporting.
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