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commercial and residential cleaner resume example with 14 years of experience

Jessica Claire
, , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
Home: (555) 432-1000 - Cell: - resumesample@example.com - : - -
Summary
  • I’ve had experience with helping in the office and running our own businesses! I’ve done the books with the shop, and at Fareway at night. I have some supervising experience at Fareway and running my own cleaning business, and helping at our shop to get and keep new business! I’m a very hard worker with great organizational skills! I’m always on time, probably early. I’m flexible if I’m needed on my days off, and live only blocks away! I’m excited to be a part of team, and willing to exceed all goals! I’m organized and offering 14 years of experience. I’m self-motivated reliable and trustworthy with an eye for detail.

Adept at handling commercial cleaning needs independently or with team members. Experienced professional with good time management and multitasking abilities as well as flexibility to handle customer requirements.

Meticulous Cleaner - Housekeeper with good performance record maintaining clean, sanitized and tidy environments for guests and clients. Skilled at deep cleaning, dusting and polishing. Proven history of performing with excellent work ethic and dependability.

Skills
  • Sanitization techniques
  • MSDS knowledge
  • Supply inventory management
  • Decision-making
  • People skills
  • Basic Math
  • Supervision
  • Organization
  • Work ethic
Experience
04/2008 to Current
Commercial and Residential Cleaner Us Government Other Agencies And Independent Organizations Auburn, NY,
  • Kept business entrances clean, tidy and professional in appearance.
  • Completed in-depth restroom cleanings to sanitize partitions, decorations, sinks, counters and mirrors.
  • Dusted interior furniture, exhibit cases, pictures and frames, chairs, trim and light fixtures, using long handles and ladders to clear cobwebs from high places.
  • Followed company uniform, performance and security policies with every job.
  • Checked inventory for required supplies and made lists for needed cleaning products.
  • Handled, mixed and stored chemical cleaners in compliance with safety requirements and standard operating procedures.
  • Monitored supply levels and requested new items to maintain completing daily cleaning tasks.
  • Used digital timekeeping system to document hours worked each day.
  • Supported Holiday and special events by setting up, arranging and removing decorations, furniture and supplies.
11/2016 to 12/2021
Full Time Lead Fareway Grocery City, STATE,
  • Delegated daily tasks to team members to optimize group productivity.
  • Counted inventory, resolved discrepancies, and completed paperwork to keep system accurate and current.
  • Rotated through series of different stations based on team needs.
  • Followed staffing strategies to achieve production goals.
  • Kept work areas clean, neat, and free of safety hazards to maximize efficiency.
  • Promoted to leadership position in recognition of strong work ethic and provided exceptional customer service.
  • Mentored newly hired employees on machine operations and implemented training on safety procedures to prevent injuries.
  • Assigned projects and distributed tasks to team members as per area of expertise.
  • Conferred with other supervisors to coordinate operations and activities within or between departments.
04/2011 to 11/2021
Office Assistant Nielsen’s Auto Repair And Tow City, STATE,
  • Greeted visitors or callers daily to handle questions or direct to appropriate staff.
  • Collected payments, issued receipts and updated accounts to reflect new balances.
  • Made orders for new office supplies based on demand and budgetary restraints.
  • Offered diverse clerical support to office team members, managed correspondence, answered telephone calls and tracked documentation.
  • Maintained business records by updating customer information.
  • Answered approximately 20-30 phone calls daily and pleasantly welcomed visitors to office.
  • Dispersed incoming mail to correct recipients throughout office.
  • Handled requests-for-information and delegated customer service tasks to appropriate employees.
  • Monitored calendars and scheduled appointments based on availability and established load limits.
  • Booked hotel rooms, car rentals and flights for company trips and conferences.
  • Operated mail processing equipment and manually sorted mail.
  • Kept office records organized and supplies well-stocked for optimal team performance.
  • Organized and maintained payroll information by entering data, deleting errors, calculating and collecting information.
  • Delivered helpful and kind customer service to guests, maintaining composure in stressful situations to maximize customer satisfaction.
  • Answered office phone and emails to schedule appointments, answer questions, and document information.
  • Delivered exceptional customer service through direct communication with clients
  • Created and executed daily bank deposits.
  • Maintained office supplies inventory by checking stock and ordering new supplies.
  • Supported office clerical functions using word processing and other software, email and office machines.
  • Complied with confidentiality regulations in handling customer information.
  • Performed clerical tasks by answering emails, ordering supplies and organizing and cleaning workplace.
  • Scheduled and coordinated meetings, appointments and travel arrangements for managers or supervisors.
  • Sent invoices to customers and made follow-up phone calls.
  • Answered customer questions, researched issues and directed visitors to correct office personnel.
  • Oversaw invoicing and billing functions, achieving consistent and accurate payments.
  • Prepared shipping packages by printing packing labels and verifying orders.
  • Answered multi-line telephone system and routed calls to appropriate personnel.
  • Maintained confidentiality regarding compensation, benefits and employee issues by handling confidential information and documentation with care.
  • Organized files, developed spreadsheets, faxed reports and scanned documents to bolster organizational workflow.
  • Routed agreements, contracts and invoices to correct recipients.
Education and Training
Expected in 05/2005 to to
GED:
Minnesota West Community And Technical College - Jackson, MN
GPA:
Expected in to to
: Administrative Assistant
Iowa Lakes Community College - Estherville, IA
GPA:
Expected in to to
: Administrative Assistance And Secretarial Science
Minnesota West Community And Technical College - Jackson, MN
GPA:

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Resume Overview

School Attended

  • Minnesota West Community And Technical College
  • Iowa Lakes Community College
  • Minnesota West Community And Technical College

Job Titles Held:

  • Commercial and Residential Cleaner
  • Full Time Lead
  • Office Assistant

Degrees

  • GED
  • Some College (No Degree)
  • Some College (No Degree)

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