College University Program Head Resume Example

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Jessica Claire
, , 100 Montgomery St. 10th Floor
Home: (555) 432-1000 - Cell: - - -
  • CPR / BLS Certification
  • HIPPA Compliance
  • Data Analysis
  • Process Improvement
  • Strategic Planning
  • Conflict Resolution
  • Project Management
  • Team Leadership
Expected in 05/2021
Bachelor of Science: Human Performance: Sports Medicine
Howard University - Washington, DC
  • Minor in Chemistry
  • Honors Biology Sea Phages Experiment Participant
  • Member of Future Healthcare Professionals Society
  • Member of American Chemistry Society
  • Member of Globe Med
Professional Experience
08/2021 to Current
Patient Account Coordinator St. Jude Children's Research Hospital Memphis, TN,
  • Process debtor payments and update accounts to reflect new balance. Consult with patients to create debt repayment plans based on current financial condition. Appropriated over $2,000 in payments per day.
  • Created and processed claims to respective insurances, worker's compensation groups and medical financing liens in a timely and detailed manor.
  • Deploy automated system tracking and skip tracing to locate hard-to-find, re-located customers. Schedule the appropriate follow-up for doctor, MRI and physical therapy appointments.
02/2018 to 07/2021
University Program Director Universidad Del Mar, Centro De Capacitación Turística City, STATE,
  • Provided ongoing direction and leadership for program operations.
  • Created safe spaces for college age students in 5+ universities and colleges in Maryland, DC and Virginia.
  • Scheduled and supervised staff meetings to discuss new ideas and update participants on program details and milestones.
  • Collaborated with various teams to uncover issues, identify applicable solutions and offer guidance.
05/2019 to 06/2019
Clinical Fellow Childrens National Medical Center City, STATE,
  • Embraced the ethical and cultural responsibility of learning through clinical observations of international physicians in 7 specialties. Gained exposure to global healthcare and the specifics of the Greek health system.
  • Developed critical thinking and scientific inquiry by monitoring procedures, asking questions and observing doctor-patient interactions.
10/2018 to 05/2020
Child Life Volunteer The Pinkney Promise Foundation City, STATE,
  • Balanced effective communication with confidentiality and respect for privacy when communicating with children and families in the hospital.
  • Supported children and families while monitoring guests in play space.
  • Transported patients, medical equipment and supplies as requested to create seamless experience for young patients and families.
Software Competencies

Athena | Microsoft Excel | AutoCAD

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Resume Strength

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Resume Overview

School Attended
  • Howard University
Job Titles Held:
  • Patient Account Coordinator
  • University Program Director
  • Clinical Fellow
  • Child Life Volunteer
  • Bachelor of Science

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