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cocktail waitress resume example with 17+ years of experience

Jessica Claire
Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
Home: (555) 432-1000 - Cell: - resumesample@example.com - -
Summary

Experienced caregiver skilled in creating schedules, following commitments and maintaining routines. Details-first approach to listening and engaging during worktime. Adept understanding for following detailed directions and plans.

Caring caregiver brings full-time, live-in or live-out flexibility. Experienced over more than 15 years in enhancing and assimilating family into cultures. Unique talent for juggling at-home commitments with need for play and downtime.

Skills
  • Beverage knowledge
  • Wine pairings
  • Menu memorization
  • Food inspection
  • Price memorization
  • Safe food handling
  • Craft beer expertise
  • Effective customer upselling
  • High-volume dining
  • Table Bussing
  • Point of Sale (POS) system operations
  • Patron satisfaction
  • Sales prowess
  • Hors d'oeuvres service
  • Table setting arrangements
  • ABC regulations
  • Identification regulation knowledge
  • Buffet setup and takedown
  • POS system proficiency
  • Bartending proficiency
  • Service prioritization
  • Accurate cash handling
  • Seating assignment preparation
  • Efficient service
  • Check payment processing
  • Dish preparation
  • Dining customer service
  • Relationship management
  • Meal and snack preparation
  • Activity Planning
  • Age-appropriate routines
  • Child Safety Procedures
  • Behavior Management
  • Bathing, grooming and dressing
  • Exercise and outdoor activities
  • Certified in First Aid and CPR
  • Screen time rules
  • Follows directions
  • Giving medicines as appropriate
  • Personable nature
  • Discipline understanding
  • Conflict Resolution
  • Puzzle and game play
  • Responsible driver
  • Keeping children safe
  • Reliability
  • Emotional and Physical Development Assessment
  • Educational support
  • First aid and CPR certified
  • Superior communication skills
  • Social integration
  • Child psychology knowledge
  • Light housekeeping
  • Child development expert
  • Behavior modification
  • Enrichment activities
  • Emotionally supportive
  • Material Safety Data Sheets
  • Forklifts
  • Facilities maintenance
  • Materials handling and transport
  • Pallet jacks
  • Manual dock chain pulling
  • Microsoft Excel
  • Microsoft Word
  • Able to lift and carry [Number] lbs.
  • Microsoft Outlook
  • Time management
  • Warehouse operations
  • Adaptive team player
  • Materials transport
  • Report creation
  • Report generation
  • Dependable and reliable
  • Freight operations
  • Stockroom procedures
  • Loss prevention
  • Product organization
  • Liquor, wine and food service
  • Food safety understanding
  • Regulatory compliance
  • White glove service
  • Special dietary requirements
  • Menu knowledge
  • Sales Techniques
Experience
09/2015 to 09/2017
Cocktail Waitress Town Sports International Holdings Inc Glendale, AZ,
  • Recommended and served alcoholic beverages to patrons during high-volume shifts.
  • Took drink orders from tables and bar area and relayed to bartenders.
  • Created rapport with new and returning patrons to foster guest satisfaction.
  • Suggested cocktail choices based on customer preference, daily specials and inventory availability.
  • Calculated charges, issued table checks and collected payments from customers.
  • Assessed patrons' needs to always provide proactive service.
  • Prepared salads, appetizers and set up garnish stations to assist kitchen staff.
  • Closely monitored customers' intoxication levels and discontinued alcohol service, removed from premises or requested assistance from security.
  • Confirmed customers' ages for alcohol service and discontinued service to intoxicated guests.
  • Minimized customer wait times by efficiently taking and filling large volume of orders each day.
  • Maintained accurate cash handling practices while efficiently serving customers.
  • Updated repeat customers on menu changes and new food and beverage offerings to maintain quality service relationships.
  • Maintained tidiness and organization throughout bar area.
  • Collaborated with bartenders to invent specialty and seasonal drinks, increasing overall revenue $[Amount].
  • Checked identification prior to serving.
  • Cleaned tables after service, quickly resetting supplies to maintain restaurant and service flow.
  • Addressed concerns or complaints quickly to improve service and escalated more advanced issues to management for resolution.
  • Completed thorough and accurate opening and closing duties to facilitate smooth restaurant operations.
  • Applied safe food handling and optimal cleaning strategies to protect customers from foodborne illness and maintain proper sanitation.
  • Communicated with patrons to offer friendly service and determine needs.
  • Honed bartending skills by assisting bartender with high-volume shifts.
  • Met or exceeded sales targets on consistent basis with proactive promotional strategies and dessert mentions.
  • Educated guests on daily specials and appetizers, entrees, desserts and other menu items.
01/2003 to 12/2015
Babysitter Hilton Worldwide Daniel Island, SC,
  • Engaged with children, providing nurturing, safe environments to promote emotional, social and intellectual growth.
  • Helped prepare meals, snacks and refreshments for children, accounting for individual dietary needs and restrictions.
  • Assisted younger children with learning how to accomplish small, age-appropriate jobs.
  • Fostered learning relationships with children by creating educational and productive games and projects.
  • Helped children complete homework and special assignments daily to support academic performance.
  • Cared for children aged [Number]-[Number], including tasks such as feeding, dressing and directing activities.
  • Helped older kids complete homework, school projects and chores.
  • Prepared healthy and nutritious snacks and meals according to individual needs.
  • Cared for up to [Number] children ranging in age from [Number] to [Number].
  • Cut snack foods into bite-sized pieces before serving to young children and monitored closely during snack time to prevent choking.
  • Monitored children's safety and well-being to prevent accidents and falls.
  • Monitored indoor and outdoor playtime by guiding activities while watching for dangers.
  • Discussed household rules, children's progress and routines with parents to foster stable and structured environment.
  • Read variety of books to children to promote language development skills.
  • Monitored playtime to prevent overuse of technology, television or other detrimental influences.
  • Helped with bathing, dressing, teeth brushing and diapering to promote healthy personal hygiene and good oral health.
  • Secured indoor and outdoor premises to protect children under care.
  • Kept parents' contact information, emergency services phone number and child’s health history on hand in case of emergency situations.
  • Cleaned and tidied living room and kitchen after activities to maintain safe, accessible area.
  • Assisted children with bathing and potty training to instill good hygiene from young age.
  • Led children in tidying up, handwashing and [Task] to teach responsibility.
  • Built relationships with and encouraged social development within children by discussing school, friends and favorite activities.
  • Observed and monitored play to identify developmental strengths and target areas for enrichment activities.
  • Enforced rules to teach manners and maintain safe environment.
  • Checked homework and assisted with schoolwork and studying to bolster academic aptitude.
  • Discussed new developments, misbehavior and concerns with parents or guardians.
  • Developed lasting, professional relationships with families by encouraging open communication and delivering positive feedback.
  • Maintained daily records of children's behavior, sleeping schedules, meals and activities.
  • Delivered direct, supervised care to groups of children between ages [Number] and [Number].
  • Provided safe and efficient transportation to and from activities and events.
  • Cooked nutritious meals to promote healthy diet and nutrition.
  • Balanced schedules to provide optimal rest, play and educational periods.
  • Calculated amount owed for services and collected payment from parents.
  • Minimized TV and mobile device time by engaging children with games and physical books.
  • Planned excursions to enhance physical abilities and expose children to stimulating, educational activities.
  • Accompanied children on outings to approved locations as well as after-school activities.
04/2015 to 09/2015
Waitress Zep, Inc. Atlanta, GA,
  • Communicated with event coordinators to verify appropriate and adequate accommodations for larger parties.
  • Checked on guests to verify satisfaction with meals and suggested additional items to increase restaurant sales.
  • Prepared salads, appetizers and set up garnish stations to assist kitchen staff.
  • Arranged place settings with fresh tablecloths, tableware and flowers to beautify table.
  • Minimized customer wait times by efficiently taking and filling large volume of orders each day.
  • Applied safe food handling and optimal cleaning strategies to protect customers from foodborne illness and maintain proper sanitation.
  • Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions.
  • Confirmed customers' ages for alcohol service and discontinued service to intoxicated guests.
  • Stocked server areas with supplies before, during and after shifts to boost performance of serving staff.
  • Maximized beverage sales by suggesting appropriate food and drink pairings to suit unique customer preferences.
  • Educated guests on daily specials and appetizers, entrees, desserts and other menu items.
  • Increased sales of high margin menu items through effective upselling.
  • Maintained accuracy while handling payments, giving change and printing receipts to customers.
  • Greeted customers, answered questions and recommended specials, wine and desserts to increase profits.
  • Updated repeat customers on menu changes and new food and beverage offerings to maintain quality service relationships.
  • Assisted kitchen staff with food counts by determining number of items required for complete service.
  • Communicated with kitchen staff frequently to stay up-to-date on supply availability and potential customer wait times.
  • Addressed concerns or complaints quickly to improve service and escalated more advanced issues to management for resolution.
  • Served plated dinners, buffet-style dinners and passed hors d'oeuvres for parties.
  • Completed closing duties by emptying trash, safeguarding alcohol and polishing silverware.
01/2000 to 12/2005
Warehouse Employee OSMO Nutrition City, STATE,
  • Positioned products between receiving, storage and shipping areas as part of just in time inventory supply for major manufacturers.
  • Counted and stocked different types of merchandise to comply with inventory control tag requirements.
  • Tracked inventory, conducted cycle counts and audits and resolved issues to maintain accurate records.
  • Noted current product inventory levels to support completion of order requests and audits.
  • Lifted materials of varied weights on regular basis to transport items to proper warehouse locations.
  • Rotated goods in inventory by following “first in, first out” approach to keep shelves organized and well-stocked.
  • Documented all tally sheets, slot changes, shuttle transfers and other paperwork.
  • Packed and labeled merchandise to prepare for loading and shipment to customers.
  • Navigated powered lift trucks safely to move items throughout warehouse and reduce injury risk.
  • Inventoried items with daily cycle counts and monthly audits and investigated discrepancies to maximize data accuracy.
  • Examined packages and goods for damage and notified vendors of specific issues requiring replacement.
  • Unloaded incoming products off trucks, sorted items in staging area and transported items to final storage locations.
  • Moved boxes, containers and pallets with special-purpose equipment to meet demanding production targets.
  • Identified defective, incorrect or missing merchandise and promptly reported to supervisor.
  • Received deliveries, scanned packages and updated orders in internal database to enable efficient order processing and fulfillment.
  • Monitored work areas for cleanliness and functionality and removed obstacles to promote safe work environment.
  • Picked and prepared numerous daily shipments in large warehouse environment to facilitate customer order fulfillment.
  • Identified safety hazards and notified management to determine proper resolution of issues.
  • Prepared inventory for shipment by attaching tags and labels and executing shipment documents to facilitate delivery to proper customers.
Education and Training
Expected in 06/2012
High School Diploma:
San Antonio High School - Petaluma, CA
GPA:

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Resume Overview

School Attended

  • San Antonio High School

Job Titles Held:

  • Cocktail Waitress
  • Babysitter
  • Waitress
  • Warehouse Employee

Degrees

  • High School Diploma

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