- Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
- H: (555) 432-1000
- C:
- resumesample@example.com
- Date of Birth:
- India:
- :
- single:
Versatile waitress with exceptional communication and multi-tasking ability. Proven success providing high-quality customer service in fast-paced, high-stress environments. Generate thoughtful recommendations and accommodate dietary restrictions.
- Menu Memorization
- High-Volume Dining
- Order Accuracy
- Guest Relations Management
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- Front-of-house display creation
- Dining area maintenance
- Food station setup
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Cocktail Waitress, 04/2016 - 03/2020
Staples – Keizer, OR,
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
- Applied communication and problem-solving skills to resolve customer complaints and promote long-term loyalty.
- Monitored guests for intoxication and immediately reported concerns to management, contributing to safe and welcoming environments for all patrons.
- Stayed up-to-date on menu changes to offer current and accurate information and help customers select optimal meal choices based on individual preferences.
- Served alcoholic and non-alcoholic beverages in bar environment.
- Collected orders and relayed them to bartenders quickly and accurately.
- Maintained clean and organized bar area, including bar tables and chairs.
Delivery Driver, 06/2017 - 07/2018
Holiday Retirement – Jackson, TN,
- Updated dispatchers frequently to convey changes such as route issues or weather delays potentially impacting delivery schedules.
- Updated routes based on weather and road conditions in real time to decrease delivery times by Number%.
- Oversaw product loading to keep items balanced, work efficient and items secure for safe delivery.
- Loaded and unloaded Number delivery vans per shift.
- Contacted customers prior to delivery to confirm and coordinate delivery times.
- Communicated customer complaints, requests and feedback to company management for swift resolution.
- Collected $Amount in payments for completed deliveries and services daily.
- Maintained clean and orderly appearance while on shift.
- Operated vehicle safely in highly congested areas with no traffic violations.
Waitress, 01/2017 - 05/2017
Holiday Retirement – Lexington, SC,
- Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
- Maintained order efficiency and accuracy through clear communication with kitchen staff, earning numerous recommendations from satisfied customers.
- Bussed and reset Number tables per shift, working efficiently to keep dining room and work areas clean.
- Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
- Checked identification to enforce age regulations for alcoholic beverages.
- Kept server areas clean and stocked during service hours to increase efficiency while working tables.
- Inspected dishes and utensils for cleanliness, sending back to be washed again when necessary.
- Prepared hot and cold beverages to highest standard while providing guests with legendary customer service.
- Collected credit card, cash and gift certificate payments and dispensed change for cash transactions.
- Displayed enthusiasm and promoted Type service to customers, successfully increasing referrals and walk-in business.
- Prepared beverages and filled food orders for customers.
- Stayed up-to-date on menu changes to offer current and accurate information and help customers select optimal meal choices based on individual preferences.
- Upsold Type specialty items, wine selections and desserts to increase overall sales and exceed targets.
- Used cash registers and credit card machines to cash out customers, handling average sale of $Amount per table.
- Folded napkins and prepared silverware sets to provide adequate supply for host station.
Waitress, 06/2014 - 03/2015
Dalias Medditerian – City, STATE,
- Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
- Maintained order efficiency and accuracy through clear communication with kitchen staff, earning numerous recommendations from satisfied customers.
- Bussed and reset Number tables per shift, working efficiently to keep dining room and work areas clean.
- Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
- Checked identification to enforce age regulations for alcoholic beverages.
- Kept server areas clean and stocked during service hours to increase efficiency while working tables.
- Collaborated with kitchen staff to correctly update customers on unavailable dishes and wait times.
- Assessed Number square-foot restaurant and lounge according to state and federal cleanliness standards.
- Applied comprehensive knowledge of wine, cider and beer as well as appropriate entree pairings, increasing daily beverage sales by Amount%.
- Prepared hot and cold beverages to highest standard while providing guests with legendary customer service.
- Collected credit card, cash and gift certificate payments and dispensed change for cash transactions.
- Displayed enthusiasm and promoted Type service to customers, successfully increasing referrals and walk-in business.
- Prepared beverages and filled food orders for customers.
- Stayed up-to-date on menu changes to offer current and accurate information and help customers select optimal meal choices based on individual preferences.
- Stored food in designated containers and storage areas to increase shelf life, improve kitchen organization and provide easy access during busy peak service times.
- Decreased customer wait times by enlisting coworkers assistance for multi-order delivery to avoid spilling or dropping food.
- Used cash registers and credit card machines to cash out customers, handling average sale of $Amount per table.
High School Diploma: , Expected in 07/2016
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Penfield Senior High School - Penfield, NY
GPA:
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