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cocktail waitress resume example with 7+ years of experience

Jessica Claire
  • Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
  • Home: (555) 432-1000
  • Cell:
  • resumesample@example.com
Professional Summary

Focused and reliable waitress bringing high enthusiasm and extensive knowledge of food safety practices. Proven history of excellent customer service and conflict resolution skills. Dedicated to accuracy and streamlining systems for efficient work. Versatile waitress/sever possessing 5 years bartending and waitstaff experience. Effective coordinator of service efforts for settings ranging from fast-paced banquet events to casual dining rooms. Organized preparer of structured service and work plans, balancing needs of patrons and team members. Organized customer service assoicate experienced in handling cash, processing payments and cementing patron relationships with excellent interpersonal abilities. Proven history of carefully managing funds to reduce discrepancies. Service-oriented team member with articulate communication skills and friendly demeanor. Friendly Cashier offering more than 5 years of retail experience. Organized and enthusiastic with expertise in accurately processing payments and maintaining high levels of customer satisfaction in all interactions. Certified Phlebotomist well versed in venipuncture, capillary puncture, and special collection procedures. Detail-oriented and committed to maintaining highest quality control and patient care standards. Adept in variety of software applications for EMR maintenance.

Skills
  • Shipping and Receiving
  • Inventory Control
  • Cleaning
  • Product Knowledge
  • Warehouse Operations
  • Medical office administration
  • Patient confidentiality
  • Drawing Blood
  • Patient Care
  • Venipuncture
  • Phlebotomy
Work History
Cocktail Waitress, 10/2015 to Current
The Realreal, Inc.Remote - Bryn Mawr, PA,
  • Monitored guests for intoxication and immediately reported concerns to management, contributing to safe and welcoming environments for all patrons.
  • Checked identification to enforce age regulations for alcoholic beverages.
  • Applied communication and problem-solving skills to resolve customer complaints and promote long-term loyalty.
  • Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
  • Collected dirty flatware and glassware to deliver to sanitizing station.
  • Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
  • Collected orders and relayed them to bartenders quickly and accurately.
  • Maintained high levels of bar safety by closely monitoring guests' conditions and discontinuing service or asking patrons to leave.
Product Handler, 06/2018 to 07/2019
HniNashville, TN,
  • Supported current production needs by moving items between equipment, conveyors and staging areas.
  • Maintained maximum organization and productivity by properly sorting project components on work tables.
  • Inspected final products to assess compliance with quality standards and established tolerances.
  • Reviewed production specifications to verify accurate weights and measurements prior to mixing ingredients.
  • Performed close alignment or registration of double and single flats to sensitized plates to produce composite images.
  • Checked job information at each press to verify that correct ink was delivered.
  • Examined job orders to determine quantity, stock specifications, colors and special printing instructions.
  • Multi-tasked to keep all assigned projects running effectively and efficiently.
  • Analyzed account workload quantity, complexity and due dates to predict and prevent problems.
Material Handler, 10/2015 to 06/2016
Qbe Insurance Group LimitedNew York, NY,
  • Informed purchasing team of missing or damaged items immediately when unloading and receiving.
  • Coordinated daily work strategies, following oral and written instructions to properly move and ship products.
  • Inspected work areas for cleanliness and obstacles and removed cartons and boxes to keep work areas organized and hazard-free.
  • Maximized customer satisfaction by checking outgoing documents and shipment labels for accuracy and conformance to outlined customer requirements and preferences.
  • Informed supervisors and coworkers of inventory needs and double-checked supplies before completing customer orders.
  • Inspected ingoing and outgoing shipments to verify accuracy and prevent errors.
  • Double-checked customer orders and information before filling out order forms to prevent unnecessary delays and errors.
  • Maintained excellent attendance record, consistently arriving to work on time.
Customer Service Associate, 07/2013 to 01/2016
Pit StopCity, STATE,
  • Exceeded service objectives by applying proven customer service and sales best practices.
  • Conferred with customers about concerns with products or services to resolve problems and drive sales.
  • Improved customer satisfaction ratings by addressing issues and fostering timely resolution.
  • Informed customers about special promotions and provided detailed information for various products.
  • Skilled using cash register including processing sales discounts and refunds.
  • Preserved revenue streams by utilizing strong communication and negotiation skills, offering refunds as last resort to maintain customer satisfaction.
  • Maintained clean sales floor and straightened and faced merchandise.
  • Educated customers on promotions to enhance sales.
  • Engaged customers on phone by greeting them, answering questions on products or services and asking questions to identify needs.
Education
High School Diploma: , Expected in 06/2006
Denbigh High School - Newport News, VA
GPA:

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Resume Overview

School Attended

  • Denbigh High School

Job Titles Held:

  • Cocktail Waitress
  • Product Handler
  • Material Handler
  • Customer Service Associate

Degrees

  • High School Diploma

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