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Cocktail Waitress Resume Example

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Jessica Claire
  • Montgomery Street, San Francisco, CA 94105
  • Home: (555) 432-1000
  • Cell:
  • resumesample@example.com
Summary

Hardworking skilled at meeting needs of diverse customers while keeping calm and maintaining professionalism. History of working on feet for long periods of time and training incoming staff. Solid background in food service field with years of experience.

Compassionate people person focused on providing comprehensive client support. Skilled in preparing meals, maintaining organized living spaces and documenting behaviors. Committed to providing emotional and social support to promote overall wellness.

Skills
  • Open mind always willing to learn
  • Reliable
  • Good manners and people skills
  • Patient and respectful
  • Excel at any task once learned
  • Effective customer upselling
  • Accurate cash handling
  • Patron satisfaction
  • Efficient service
Experience
Cocktail Waitress, 01/2018 to 06/2018
Quad/Graphics, Inc.Hartford, WI,
  • Recommended and served alcoholic beverages to patrons during high-volume shifts.
  • Confirmed customers' ages for alcohol service and discontinued service to intoxicated guests.
  • Checked identification prior to serving.
  • Verified customer IDs carefully and accurately.
  • Cleaned tables after service, quickly resetting supplies to maintain restaurant and service flow.
  • Closely monitored customers' intoxication levels and discontinued alcohol service, removed from premises or requested assistance from security.
  • Took drink orders from tables and bar area and relayed to bartenders.
  • Performed with professionalism and focus on quality at all times.
  • Attended to new customers quickly to inquire about drinks and start off dining experience with prompt beverage service.
  • Maintained accurate cash handling practices while efficiently serving customers.
  • Completed thorough and accurate opening and closing duties to facilitate smooth restaurant operations.
  • Honed bartending skills by assisting bartender with high-volume shifts.
  • Addressed any concerns or complaints quickly to improve service and escalated more advanced issues to management for resolution.
  • Calculated charges, issued table checks and collected payments from customers.
  • Maintained tidiness and organization throughout bar area.
  • Created rapport with new and returning patrons to foster guest satisfaction.
  • Communicated with patrons to offer friendly service and determine needs.
Machine Operator, 04/2017 to 07/2017
Bluegreen ResortsCouncil Bluffs, IA,
  • Completed complex tasks while adhering to specific daily and material needs.
  • Maintained accurate and timely completion of log books and inspection reports.
  • Monitored operations machines to detect malfunctions and identify product defects.
  • Completed minor machine maintenance, including oiling parts and cleaning components.
  • Detected work-piece defects and machine malfunctions, maintaining machines to prevent future malfunctions.
  • Constructed appropriate offset corrections for tool wear, broken tools and casting variations.
  • Selected proper cutting tools and calculated correct parameters to manufacture quality parts.
  • Set up machines for various jobs to maintain high-quality manufacturing and waste reduction of parts.
  • Planned and laid out work to meet production and schedule requirements.
  • Reported all operational deficiencies to supervisor and maintenance personnel.
  • Monitored feed and speed of machines during machining process.
  • Operated equipment in accordance with company procedures and customer requirements.
  • Carried out routine and complex job specifications and requirements.
Waitress, 03/2013 to 09/2015
Waffle HouseCity, STATE,
  • Engaged positively with each customer, providing professional and polite support for sales and service needs.
  • Processed payments and maintained accurate drawers to meet financial targets.
  • Answered phones and took orders with enthusiasm and delivered information regarding items to customers.
  • Counted cash, made change and stored coupons to keep organized and balanced cash register drawer.
  • Maximized beverage sales by suggesting appropriate food and drink pairings to suit unique customer preferences.
  • Addressed any concerns or complaints quickly to improve service and escalated more advanced issues to management for resolution.
  • Checked on guests to verify satisfaction with meals and suggested additional items to increase restaurant sales.
  • Calculated charges, issued table checks and collected payments from customers.
  • Arranged each place setting attractively using clean, chip-free plates and utensils.
  • Communicated with kitchen staff frequently to stay up to date on supply availability and potential customer wait times.
  • Answered phone inquiries, scheduled and confirmed reservations.
  • Minimized customer wait times by efficiently taking and filling multiple orders each day.
  • Partnered with team members to efficiently serve food and beverages.
  • Operated and maintained cleaning equipment and tools, including dishwasher, hand wash stations, pot-scrubbing station and trash compactor.
  • Assisted kitchen staff with food counts by determining number of items required for complete service.
  • Completed opening and closing checklists, including emptying trash, safeguarding alcohol and polishing silverware.
  • Attended to new customers quickly to inquire about drinks and start off dining experience with prompt beverage service.
  • Prepared salads and appetizers to back up kitchen staff.
  • Updated repeat customers on menu changes and new food and beverage offerings to maintain quality service relationships.
  • Applied safe food handling and optimal cleaning strategies to protect customers and maintain proper sanitation.
  • Stocked server areas with supplies before, during and after shifts to boost performance of serving staff.
  • Met or exceeded sales targets on consistent basis with proactive promotional strategies and dessert mentions.
  • Educated guests on daily specials and menu offerings such as appetizers, entrees and desserts.
  • Communicated with event coordinators to verify appropriate and adequate accommodations for larger parties.
Landscaping Assistant, 03/2010 to 02/2013
Rent-A-Hubby LandscapingCity, STATE,
  • Removed debris from work site and followed proper disposal practices.
  • Trimmed shrubbery and trees and carried out general garden maintenance.
  • Installed block and stone décor according to plans and specifications.
  • Reviewed design plans and instructions to carry out work according to client specifications.
  • Operated and maintained basic landscaping equipment and vehicles.
  • Maintained work sites and client property including weeding and hedge work.
  • Created landscape designs to be presented to clients.
  • Performed upkeep work for garden areas and landscaping greenery to enhance property appearance and plant health.
  • Troubleshot mechanical issues and completed basic repairs to keep equipment working at peak levels.
  • Read and followed landscaping plans to install plants and fixtures for residences and businesses.
  • Assisted with grounds maintenance with basic landscaping support, including mowing, trimming and debris removal.
  • Prepared soil and gardens for planting with mulch and sod.
  • Protected customer lawns by applying weed and pest control chemicals.
  • Pruned trees and bushes to improve visibility and shapes.
  • Selected bulbs, bushes, trees and flowers for planting.
  • Cleared pathways of overgrowth and debris or hazards such as snow.
Education and Training
GED: , Expected in 03/2013
Fayetteville Adult Education - Fayetteville, AR
GPA:
References



  • Danny Warnick (479) 280-9870
  • April Clark (479) 903-3328
  • Jasmine Hillian (479) 420-2232

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  • Target Job
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Resume Overview

School Attended
  • Fayetteville Adult Education
Job Titles Held:
  • Cocktail Waitress
  • Machine Operator
  • Waitress
  • Landscaping Assistant
Degrees
  • GED

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