cocktail waitress resume example with 2+ years of experience
Jessica
Claire
resumesample@example.com
(555) 432-1000,
Montgomery Street, San Francisco, CA94105
:
Summary
Highly motivated Sales Associate with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased sales, improving buying experience and elevating company profile with target market.
Skills
Guest services
Inventory control procedures
Merchandising expertise
Loss prevention
Cash register operations
Product promotions
Education and Training
BOCES Glens Falls, NY, Expected in 05/2015 ā āGED: - GPA:
Experience
Local Public Eatery - Cocktail Waitress Seattle, WA, 09/2019 - 01/2020
Applied safe food handling and optimal cleaning strategies to protect customers and maintain proper sanitation.
Attended to new customers quickly to inquire about drinks and start off dining experience with prompt beverage service.
Closely monitored customers' intoxication levels and discontinued alcohol service, removed from premises or requested assistance from security.
Checked on guests to verify satisfaction with meals and suggested additional items to increase restaurant sales.
Completed thorough and accurate opening and closing duties to facilitate smooth restaurant operations.
Updated repeat customers on menu changes and updates to maintain quality service relationships.
Took drink orders from tables and bar area and relayed to bartenders.
Recommended and served alcoholic beverages to patrons during high-volume shifts.
Cleaned tables after service, quickly resetting supplies to maintain restaurant and service flow.
Suggested cocktail choices based on customer preference, daily specials and inventory availability.
Created rapport with new and returning patrons to foster guest satisfaction.
Checked order accuracy and food quality before delivering to customers.
Assessed patrons' needs to always provide proactive service.
Calculated charges, issued table checks and collected payments from customers.
Collected glassware from patrons and vacant tables.
Maintained accurate cash handling practices while efficiently serving customers.
Honed bartending skills by assisting bartender with high-volume shifts.
Performed with professionalism and focus on quality at all times.
Confirmed customers' ages for alcohol service and discontinued service to intoxicated guests.
Communicated with patrons to offer friendly service and determine needs.
Aligned behaviors with local, state and federal alcohol regulations by thoroughly checking identification prior to serving.
Wyndham Hotels & Resorts Inc. - Bartender Las Vegas, NV, 10/2017 - 10/2018
Kept detailed inventories of bar supplies and kept work areas stocked to maintain workflow efficiently.
Optimized bar inventory and storage to effectively meet expected business levels with adequate stock of alcohol, soft drinks and other supplies.
Stocked bar with beer, wine, liquor and related supplies, including straws, garnishes, ice, glassware and napkins.
Prepared and served over [Number] drinks per shift in high-volume [Type] environment.
Advertised, marketed and recommended drink options to guests to increase guest satisfaction.
Promoted customer safety by maintaining current list of available ride services for inebriated customers.
Kept close track of bar tabs and transferred open tabs to dining area seamlessly, providing pleasant dining experience to customers and smoothing process for wait staff.
Restocked beer and liquor on regular schedule and after special events to prepare for forecasted needs.
Managed bar area, including cocktail design and menu, inventory, regulation compliance and customer relationships.
Collected food, wine and appetizer orders from patrons and promoted upsell items.
Balanced daily registers and generated sales reports to support financial and administrative objectives.
Collected and polished glassware, keeping adequate stock for expected customer loads.
Checked identification of customers to verify age requirements needed for purchase of alcohol.
Multitasked to meet customer, business operations and server needs with minimal errors or delays.
Confirmed customers' ages for alcohol service and discontinued service to intoxicated guests.
Trained [Number] new bartenders in [Year] to increase knowledge of drink preparation and upselling techniques.
Operated cash register and Point of Sale (POS) system for transactions and made proper change for cash transactions.
Prepared over [Number] mixed drinks and poured wine, beer and nonalcoholic beverages for average of [Number] patrons per shift.
Checked patrons' identification to ensure minimum age requirements for consumption of alcoholic beverages.
Engaged in small talk with over [Number] patrons per day to build rapport and earn repeat business.
Stayed up-to-date on latest in mixology trends, bar equipment and sanitation standards.
Upsold customers from shelf to premium brands and high-margin signature recipes, driving average sales increases of [Number]%.
Filled ice bins [Number] throughout shift and cleaned them [Number] times weekly.
Made product recommendations to customers based on preference, food pairings and special promotions.
Monitored patrons to keep alcohol consumption in designated areas.
Nove - Food Expeditor City, STATE, 07/2015 - 04/2016
Adhered to corporate standards and policies in overseeing restaurant operations.
Illustrated knowledge of menu and service offerings to ensure guest satisfaction.
Ensured guest satisfaction by monitoring company time and quality standards for each meal.
Kept all utensils, dishes and glasses clean and ready for customer use.
Packaged and stored food products appropriately to ensure proper handling and preservation.
Followed recipes and customer request details to prepare high-quality, delicious meals.
Monitored and recorded temperatures of food, storage, and service areas to maintain established, regulatory guidelines.
Removed trash and dropped food items regularly to keep workspaces neat and clean.
Maintained clean and sanitized work area in accordance with food safety guidelines, avoiding cross-contamination of raw and prepared food products.
Protected food from spoilage by storing according to safety procedures.
Re-stocked, organized and arranged service and food stations.
Prepared for busy periods by organizing ingredients and restocking supplies for expected loads.
Proofed dough products and baked breads, cookies and other bakery products.
Kept tables neat, cleared away dirty dishes, wiped down surfaces and refreshed glasses.
Washed buffet, restaurant and banquet items, including silverware, dishes, cooking utensils, equipment and displays.
Wiped down and sanitized food preparation areas using dishcloths, hot water and cleaning products.
Recommended daily specials, wine selections and desserts to guide patrons toward more profitable items.
Served shoppers promptly, courteously and professionally.
Offered product recommendations when appropriate.
Welcomed guests with personable attitude and smile, offering to bring beverage orders while reviewing menu options.
Served average of [Number] patrons daily at [Type] restaurant with consistent recommendations for exceptional service.
Safely used knives, scales, wrappers, compactors, garbage disposals, pallet jack and hand trucks.
Cleaned dishes with detergent, rinsing and sanitizing chemicals in [Number]-compartment sink.
Market32 - Deli Employee City, STATE, -
Took customers' orders by recording requested menu items, substitutions and add-ons.
Kept customer and food preparation areas clean and well-organized for maximum efficiency.
Took orders, prepared foods and processed payments in full-service [Type] establishment.
Completed opening, closing and shift change tasks to promote store efficiency.
Performed prep work such as washing, peeling, cutting and seeding fruits and vegetables.
Cleaned and sanitized kitchen equipment, service and dining areas to prevent spreading germs.
Maximized customer satisfaction by quickly addressing and resolving complaints with food or service.
Prepared large batches of [Type] food according to standard recipes.
Worked with food service team members to handle every customer need and build brand loyalty.
Washed and sanitized dishes after every use to protect customers.
Reviewed contents on food trays to check receiving complete order.
Stored food in designated areas following wrapping, dating, food safety and rotation procedures.
Cooked and prepared [Type] food items by chopping, dicing and [Action] ingredients.
Kept work areas, utensils and pans cleaned and sanitized.
Monitored and counted food stock and supplies to reorder on time.
Washed, peeled, cut and measured recipe ingredients.
Verified orders and bagged items for easy transport.
Resolved customer concerns and relayed relevant information to supervisor.
Any information uploaded, such as a resume, or input by the user is owned solely by the user, not LiveCareer. For further information, please visit our Terms of Use.