LiveCareer-Resume

cocktail waitress resume example with 2+ years of experience

Jessica
Claire
resumesample@example.com
(555) 432-1000,
, , 100 Montgomery St. 10th Floor
:
Professional Summary

Hardworking patient care technician bringing proven direct support experience developed during healthcare career. Knowledgeable about paperwork procedures, mobility assistance and documentation requirements. Team-oriented and adaptable to changing needs.

Skills
  • Acute and Rehabilitative Care
  • Clinical Training
  • Critical Thinking
  • Decision Making
  • Emergency Response
  • strong clinical judgment
  • Food and Beverage Service
  • Upselling and Cross Selling
  • Spanish Speaker
  • Team Player
  • Transactions and Cash Handling
  • Customer Service and Rapport
  • Service-Oriented
Education
Nevada Career Institute North Las Vegas, NV, Expected in 05/2019 Dental Assisting Certificate : - GPA :
Pioneer High School Whittier, CA, Expected in 05/2018 High School Diploma : - GPA :
Work History
Baptist Healthcare System, Inc. - Cocktail Waitress
Prospect, KY, 11/2021 - Current
  • Served alcoholic and non-alcoholic beverages in bar environment.
  • Greeted new customers, discussed specials and took drink orders.
  • Built solid rapport with many frequent patrons to cultivate guest loyalty.
  • Assisted with bartending duties during high-volume shifts.
  • Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
  • Used communication and problem-solving skills to resolve customer complaints and promote long-term loyalty.
  • Applied comprehensive knowledge of wine, cider and beer to increase daily beverage sales.
  • Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.
  • Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals and walk-in business.
  • Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
Providence Health & Services - Patient Care Technician
Valencia, CA, 07/2020 - 02/2022
  • Obtained patient vital signs and reported results to staff nurse or physician to identify changes from prior measurements.
  • Promoted patient satisfaction by assisting with dressing, toileting and exercising.
  • Responded to patient alarms and needs-assessment requests to identify course of treatment.
  • Restocked unit frequently with necessary medical supplies.
  • Assisted with patient admissions, discharges and transfers.
  • Kept instruments and equipment clean and sanitized.
  • Performed minor housekeeping tasks to keep patient areas clean and sanitized.
  • Delivered personal nursing assistance in pre- and post-operative situations.
  • Assisted patients with essential ambulatory care for transport to and from facility.
  • Responded to bell or light signal calls to assist patients with needs.
  • Engaged with patient family and friends to provide courteous visit experience.
  • Used mobility devices to transport patients.
  • Supported unit efficiency by maintaining current and accurate clerical paperwork.
Myrtle Hilliard Davis Comprehensive Health Centers, Inc - Surgery Scheduling Coordinator
Saint Louis, MO, 07/2020 - 03/2021
  • Scheduled and confirmed appointments.
  • Planned and delegated work to meet project and production goals.
  • Maintained daily calendars, set appointments with clients and planned daily office events.
  • Entered information into system to update status reports.
  • Submitted new system orders and completed related paperwork.
  • Set up delivery of materials to arrive in time for production start date.
  • Provided exceptional customer service through effective telephone communication and follow-ups.
  • Answered telephones and directed calls to appropriate staff members.
  • Delivered administrative support to team members by making copies, sending faxes, organizing documents and rearranging schedules.
  • Made phone calls and sent emails to establish leads.
Star Orthodontics And Pediatric Dentistry - Dental Assistant
City, STATE, 02/2020 - 07/2020
  • Sanitized equipment, cleaned treatment rooms and restocked supplies after each patient's treatment to maintain cleanliness and prepare for next patient.
  • Gathered and reviewed patient records, data and health history to share with dentists for quick and accurate patient assessments, diagnoses and treatment.
  • Created dental x-rays using traditional and digital methods to help dentists detect tooth decay, cavities and other issues needing to be treated.
  • Took bitewing, periapical, panoramic and occlusal X-rays and prepared for dentists to review.
  • Laid out dental instruments and equipment before procedures.
  • Educated patients on treatment procedures and post-procedure home care.
  • Entered patient data into dental records system and observed confidentiality rules to maintain patient privacy.
  • Took preliminary impressions of patient teeth to prepare for custom impressions and fabrication of permanent dental work.
  • Educated patients on techniques to optimize oral hygiene, control plaque and protect teeth and gums.
  • Followed dentists' directions for giving patients desensitizing agents to prepare for anesthetic administration.
  • Applied sealants and protective coatings to teeth to protect enamel and prevent cavities.
  • Built loyal patient following and retained return patients by providing empathetic and caring service.
  • Stocked and prepared exam and treatment rooms by setting up required instruments, tools, supplies and equipment.
  • Sterilized tools, exam chair, trays and surfaces for clean and safe dental office.
  • Scheduled cleanings and dental appointments for patients using appointment software.
  • Supported dentist chairside with root canal and extraction procedures.

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Resume Overview

School Attended

  • Nevada Career Institute
  • Pioneer High School

Job Titles Held:

  • Cocktail Waitress
  • Patient Care Technician
  • Surgery Scheduling Coordinator
  • Dental Assistant

Degrees

  • Dental Assisting Certificate
  • High School Diploma

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