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Cocktail Server Resume Example

Resume Score: 80%

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COCKTAIL SERVER
Summary

Responsible with 6 years of experience in fast-paced service settings. Systematic about taking accurate orders, keeping customers happy and contributing time and abilities toward team success. Quickly clears and resets tables, restocks supplies and cleans up spills. Superior work ethic with continual positive attitude. Focused with knowledge of customer service, time management and effective planning. Skillful in handling phone duties and reservations. Well-versed in coordinating large-scale events and intimate dining. Proactive and friendly with over 8years of hands-on experience.

Skills
  • Check payment processing
  • Point of Sale (POS) system operations
  • Food running
Experience
Cocktail Server|Company Name - City, State|07/2018 - 07/2020
  • Recommended and served alcoholic beverages to patrons during high-volume shifts.
  • Attended to new customers quickly to inquire about drinks and start off dining experience with prompt beverage service.
  • Completed thorough and accurate opening and closing duties to facilitate smooth restaurant operations.
  • Suggested cocktail choices based on customer preference, daily specials and inventory availability.
  • Maintained accurate cash handling practices while efficiently serving customers.
  • Maintained tidiness and organization throughout bar area.
  • Closely monitored customers' intoxication levels and discontinued alcohol service, removed from premises or requested assistance from security.
  • Communicated with patrons to offer friendly service and determine needs.
  • Performed with professionalism and focus on quality at all times.
  • Minimized customer wait times by efficiently taking and filling large volume of orders each day.
  • Collaborated with bartenders to invent specialty and seasonal drinks.
  • Applied safe food handling and optimal cleaning strategies to protect customers from foodborne illness and maintain proper sanitation.
Server and Cashier|Company Name - City, State|08/2016 - 04/2018
  • Satisfied customers by keeping drinks topped off and anticipating needs such as condiments and extra napkins.
  • Operated POS terminals to input orders, split bills and calculate totals.
  • Arranged each place setting attractively, using clean, chip-free plates and utensils.
  • Restocked nonperishables and other items, including condiments and napkins from inventory to keep pantry well-supplied.
  • Prepared salads and appetizers and set up garnish stations to back up kitchen staff.
  • Checked patrons' identification to monitor minimum age requirements for consumption of alcoholic beverages.
  • Managed closing duties, including restocking items and reconciling cash drawer.
  • Cleaned dining area between guests with efficient sweeping, glass washing and spill removal.
  • Completed opening and closing checklists by emptying trash, safeguarding alcohol and polishing silverware.
  • Explained menu options to guests, offered suggestions and took orders for food and beverages.
  • Completed thorough and accurate opening and closing duties to facilitate smooth restaurant operations.
  • Welcomed guests with personable attitude and smile, offering to bring beverage orders while reviewing menu options.
  • Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions.
  • Attended to new customers quickly to inquire about drinks and start off dining experience with prompt beverage service.
  • Walked through dining room during service to monitor guest satisfaction and advise servers and bussing staff of specific service needs.
  • Calculated charges, issued table checks and collected payments from customers.
  • Updated repeat customers on menu changes and new food and beverage offerings to maintain quality service relationships.
  • Processed customers' payments and provided receipts.
  • Plated food and assessed plate presentation to maintain highest standard of food quality.
  • Addressed concerns or complaints quickly to improve service and escalated more advanced issues to management for resolution.
  • Assisted kitchen staff with food counts by determining number of items required for complete service.
  • Checked on guests to verify satisfaction with meals and suggested additional items to increase restaurant sales.
  • Carefully transferred orders from kitchen and bar areas to tables and cleared plates as patrons finished food and beverage items.
  • Communicated with event coordinators to verify appropriate and adequate accommodations for larger parties.
  • Greeted newly seated guests quickly and efficiently.
  • Prepared and served cold, hot and beverages to guests.
  • Designed custom private function and banquet packages to accommodate groups , including business dinners, sales presentations, club meetings, weddings and charity events.
Server|Company Name - City, State|12/2012 - 08/2016
  • Operated POS terminals to input orders, split bills and calculate totals.
  • Educated guests on daily specials and menu offerings such as appetizers, entrees and desserts.
  • Satisfied customers by keeping drinks topped off and anticipating needs such as condiments and extra napkins.
  • Checked patrons' identification to monitor minimum age requirements for consumption of alcoholic beverages.
  • Arranged each place setting attractively, using clean, chip-free plates and utensils.
  • Restocked nonperishables and other items, including condiments and napkins from inventory to keep pantry well-supplied.
  • Prepared salads and appetizers and set up garnish stations to back up kitchen staff.
  • Assisted individuals in selecting meal options, including entrees and desserts and recommended alternative items for those with food allergies and gluten intolerances.
  • Cleaned dining area between guests with efficient sweeping, glass washing and spill removal.
  • Partnered with team members to efficiently serve food and beverages.
  • Completed opening and closing checklists by emptying trash, safeguarding alcohol and polishing silverware.
  • Managed closing duties, including restocking items and reconciling cash drawer.
  • Greeted customers, assisted with questions and made recommendations concerning daily specials, wine selections and desserts to guide patrons toward more profitable items.
  • Welcomed guests with personable attitude and smile, offering to bring beverage orders while reviewing menu options.
  • Sent orders to kitchen staff by COMPUTER.
  • Reviewed identification for patrons before serving alcoholic drinks.
  • Requested photo identification from patrons ordering alcoholic beverages to verify legal age of consumption.
  • Completed thorough and accurate opening and closing duties to facilitate smooth restaurant operations.
  • Calculated charges, issued table checks and collected payments from customers.
  • Walked through dining room during service to monitor guest satisfaction and advise servers and bussing staff of specific service needs.
  • Rearranged tables and chairs, located or rolled extra silverware to prepare for large groups.
  • Attended to new customers quickly to inquire about drinks and start off dining experience with prompt beverage service.
  • Carefully transferred orders from kitchen and bar areas to tables and cleared plates as patrons finished food and beverage items.
  • Processed customers' payments and provided receipts.
  • Explained menu options to guests, offered suggestions and took orders for food and beverages.
Education and Training
Saint Cicilia||City|05/1992High School Diploma
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Resume Overview

School Attended

  • Saint Cicilia

Job Titles Held:

  • Cocktail Server
  • Server and Cashier
  • Server

Degrees

  • High School Diploma

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