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Cocktail Server Resume Example

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Jessica Claire
  • Montgomery Street, San Francisco, CA 94105
  • H: (555) 432-1000
  • C:
  • resumesample@example.com
  • Date of Birth:
  • India:
  • :
  • single:
Summary

I'm a hard working associate that takes pride in my customer service skills. I get along with everyone and enjoy helping other succeed in area of struggle. Im not afraid to ask for help. I especially love to learn and be a team player. Thank you for your time.

Skills
  • Forbes Customer service
  • Team player
  • Following orders until complete
  • Menu presentation
  • Food running
  • Guest seating
  • Menu memorization
  • Safe food handling
  • High-volume dining
  • Price memorization
  • Check payment processing
  • Special dietary requirements
  • Accurate cash handling
  • Patron satisfaction
  • Efficient service
  • Quality control
  • Dish preparation
  • Dining customer service
  • Service prioritization
  • Food inspection
Experience
Cocktail Server, 01/2018 to 07/2019
Cedco: The Mill Casino Hotel & Rv Park And Tribal One/Orca Communications North Bend, OR,
  • Checked identification prior to serving.
  • Recommended and served alcoholic beverages to patrons during high-volume shifts.
  • Met or exceeded sales targets on consistent basis with proactive promotional strategies and dessert mentions.
  • Welcomed guests with personable attitude and smile, offering to bring beverage orders while reviewing menu options.
  • Maintained accurate cash handling practices while efficiently serving customers.
  • Communicated with patrons to offer friendly service and determine needs.
  • Addressed concerns or complaints quickly to improve service and escalated more advanced issues to management for resolution.
  • Maintained tidiness and organization throughout bar area.
  • Cleaned tables after service, quickly resetting supplies to maintain restaurant and service flow.
  • Calculated charges, issued table checks and collected payments from customers.
  • Closely monitored customers' intoxication levels and discontinued alcohol service, removed from premises or requested assistance from security.
  • Completed thorough and accurate opening and closing duties to facilitate smooth restaurant operations.
  • Applied safe food handling and optimal cleaning strategies to protect customers from foodborne illness and maintain proper sanitation.
  • Updated repeat customers on menu changes and new food and beverage offerings to maintain quality service relationships.
  • Took drink orders from tables and bar area and relayed to bartenders.
Cook/Shift Leader, 12/2008 to 12/2015
South Suburban Park & Recreation Sheridan, CO,
  • Maintained consistent quality and high accuracy when preparing identical dishes every day.
  • Set up and performed initial prep work for food items such as soups, sauces and salads.
  • Sanitized food preparation areas, grills and equipment to avoid cross-contamination from raw items.
  • Modified standard recipes to account for ingredient issues or customer requests, including allergen concerns.
  • Established and maintained open, collaborative relationships with kitchen team to maximize efficiency.
  • Made recommendations to manager regarding future food and equipment purchases to maintain product effectiveness.
  • Instructed associates in preparation of garnishes, dressings and side dishes.
  • Collaborated closely with manager to participate in staff meetings and resolve service, product and personnel issues.
  • Collaborated with associate to maintain timely food preparation goals.
  • Enforced proper sanitation practices to prevent spoiling or contamination of foods.
  • Sanitized workstation at end of shift to minimize risk of salmonella and other food-borne illnesses.
  • Placed frequently used food such as meat and veggies in proper storage containers and placed perishable items in refrigerator.
  • Performed work station prep, including onions and lettuce prior to shift start.
  • Weighed, measured and mixed ingredients, following recipes to produce quality dishes.
  • Grilled and deep fried various foods, including meats, potatoes and fish.
  • Developed processes to streamline food-preparation and presentation tasks, recommending changes as necessary to boost food-cost savings.
  • Maintained safe operations of food prep equipment to reduce complications and retain safety procedures.
  • Chopped, diced and sliced vegetables and fruit ahead of busy periods, including dinner rush.
  • Trained, managed and guided kitchen staff to improve overall performance, service quality and productivity.
  • Replenished food items from inventory and rotated ingredients to use oldest products first.
  • Oversaw food product inventory, making recommendations to manager and associate's to streamline kitchen operations.
  • Prepared more than 2500 burger per day shift in fast-paced environment while maintaining high customer satisfaction rate.
  • Interacted effectively with waitstaff regarding special orders for customers, including those with food allergies and gluten intolerance.
Cook/Server, 01/2017 to 01/2018
Rockys Pizza Italian Rest City, STATE,
  • Set up, adjusted and maintained machines to operate at peak levels and meet challenging demands.
  • Managed schedules, accepted time off requests and found coverage for shifts.
  • Complied with company safety procedures, policies and regulations to promote safe working environment.
  • Assisted with performance reviews to identify areas of improvement.
  • Coordinated daily shift changes to facilitate tasks and handle special needs or requests.
  • Reviewed applications and resumes and recommended top candidates for interviews.
  • Set up and performed initial prep work for food items such as soups, sauces and salads.
  • Sanitized food preparation areas, grills and equipment to avoid cross-contamination from raw items.
  • Modified standard recipes to account for ingredient issues or customer requests, including allergen concerns.
  • Maintained consistent quality and high accuracy when preparing identical dishes every day.
  • Operated all bakery equipment, including ovens, proofers, fryers, sheeters, rounders, scales and mixers.
  • Frosted and decorated cakes, cupcakes, doughnuts, sweet rolls, pastries and cookies.
  • Prepared bakery and specialty products such as bagels, breads and pastries.
  • Oversaw handling of special-order items, including decorated cakes, cupcakes, tarts and pastries.
  • Regulated oven, broiler and roaster operations for cooking at correct temperatures.
  • Weighed, measured and mixed ingredients, following recipes to produce quality dishes.
  • Trained, managed and guided kitchen staff to improve overall performance, service quality and productivity.
  • Established and maintained open, collaborative relationships with kitchen team to maximize efficiency.
  • Precooked certain items during slow periods to reduce wait times at lunch and dinner rush.
  • Precooked garnishes such as bacon pieces for later use to top off fresh dishes.
  • Chopped, diced and sliced vegetables and fruit ahead of busy periods, including dinner rush.
  • Operated ovens, fryers and mixers safely to prevent kitchen accidents and machinery malfunction.
  • Interacted effectively with waitstaff regarding special orders for customers, including those with food allergies and gluten intolerance.
  • Garnished and arranged dishes into creative presentations.
  • Sanitized workstation at end of shift to minimize risk of salmonella and other food-borne illnesses.
  • Developed processes to streamline food-preparation and presentation tasks, recommending changes as necessary to boost food-cost savings.
Education and Training
High School Diploma: , Expected in 06/2008
to
Sierra Vista High School - Las Vegas, NV
GPA:

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Resume Strength

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Resume Overview

School Attended
  • Sierra Vista High School
Job Titles Held:
  • Cocktail Server
  • Cook/Shift Leader
  • Cook/Server
Degrees
  • High School Diploma