LiveCareer-Resume
Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • H: (555) 432-1000
  • C:
  • resumesample@example.com
  • Date of Birth:
  • India:
  • :
  • single:
Summary

Strong passion for cultivating professional development to create memorable craft cocktail experiences for patrons. Hardworking Cocktail Server highly skilled in accurately memorizing and fulfilling complex orders. Highly knowledgeable in craft beer and cocktails demonstrated over 2 years of industry experience. Positive, upbeat and passionate about providing beverage knowledge to aid patrons in creating unforgettable cocktail experiences. Strong passion for cultivating professional development to create memorable craft cocktail experiences for patrons.

Skills
  • Craft beer expertise
  • ID verification
  • Menu presentation
  • Guest seating
  • High-volume dining
  • Menu memorization
  • Dining customer service
  • Beverage knowledge
  • Check payment processing
  • Safe food handling
  • Effective customer upselling
  • Seating assignment preparation
  • Accurate cash handling
  • Food running
  • Price memorization
Experience
Cocktail Server, 07/2021 - 09/2021
Clubcorp Club Operations, Inc. Birmingham, AL,
  • Maintained accurate cash handling practices while efficiently serving customers.
  • Recommended and served alcoholic beverages to patrons during high-volume shifts.
  • Maintained tidiness and organization throughout bar area.
  • Welcomed guests with personable attitude and brought beverage orders while reviewing menu options.
  • Checked on guests to verify satisfaction with meals and suggested additional items to increase restaurant sales.
  • Took drink orders from tables and bar area and relayed to bartenders.
  • Addressed concerns or complaints quickly to improve service and escalated more advanced issues to management for resolution.
  • Handled food safely and kept spaces clean to protect customers from foodborne illness and maintain proper sanitation.
  • Cleaned tables after service and quickly resetting supplies to maintain restaurant and service flow.
  • Checked identification prior to serving.
  • Calculated charges, issued table checks and collected payments from customers.
  • Provided exceptional service to high volume of daily customers.
Server, 09/2020 - 03/2021
The Ruby Slipper Cafe FL, State,
  • Greeted customers, answered questions and recommended specials, wine and desserts to increase profits.
  • Operated POS terminals to input orders, split bills and calculate totals.
  • Satisfied customers by topping off drinks and anticipating condiments, napkins and other needs.
  • Promoted desserts, appetizers and specialty drinks to optimize sales.
  • Prepared salads, appetizers and garnishes to assist kitchen staff.
  • Arranged place settings with fresh tablecloths, tableware and flowers to create appealing tables.
  • Completed cleaning duties by sweeping and mopping floors, vacuuming carpet and tidying up server stations.
  • Provided exceptional service to high volume of daily customers.
  • Cleared table and bussed dishes to allow for quick setups.
  • Maintained accuracy while handling payments, giving change and printing receipts to customers.
  • Stocked server areas with supplies before, during and after shifts.
  • Set up dining room to meet hospitality and service standards.
  • Resolved customer concerns with friendly and knowledgeable service.
  • Checked on guests to verify satisfaction with meals and suggested additional items to increase restaurant sales.
  • Developed strong and lasting resident relationships.
  • Communicated with kitchen staff frequently to stay up-to-date on supply availability and potential customer wait times.
  • Handled food safely and kept spaces clean to protect customers from foodborne illness and maintain proper sanitation.
  • Maintained knowledge of menu items, garnishes, ingredients and preparation methods to assist guests with menu selection.
  • Completed opening and closing checklists to facilitate smooth restaurant operations.
  • Documented food orders and ran items to guest tables in dining room.
  • Calculated accurate bill amounts and processed cash and credit card payments.
  • Confirmed customers' ages for alcohol service and discontinued service to intoxicated guests.
  • Maximized beverage sales by suggesting appropriate food and drink pairings to suit unique customer preferences.
Hostess, 05/2020 - 08/2020
Excela Health Derry, PA,
  • Greeted guests and gathered information to seat groups or place on waitlist.
  • Supported serving staff, food runners and bussers to keep dining room presentable and ready for guests.
  • Escorted guests to seating area, furnished menus and highlighted daily specials.
  • Greeted customers, answered questions and recommended specials, wine and desserts to increase profits.
  • Monitored dining area to assess server capacity and estimate wait times.
  • Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions.
  • Completed closing duties by emptying trash, safeguarding alcohol and polishing silverware.
  • Accommodated guests with children and special needs to promote comfortable dining experience.
  • Scheduled reservations and notified servers and managers of large groups to prepare seating in advance.
  • Developed long-term relationships with customers to increase opportunities for repeat business.
  • Delivered outstanding service and support from initial interaction to final departure, maintaining loyal clientele.
  • Cleaned and restocked counter areas, replenished cash drawer and checked server supplies to facilitate operations.
  • Managed guest expectations by relaying information regarding hours, wait times and specials.
  • Stayed attentive to server availability and table turnover to seat guests quickly.
  • Performed walked throughs during service to monitor guest satisfaction and advise serving and bussing staff of specific guest needs.
  • Arranged place settings with fresh tablecloths, tableware and flowers to create appealing tables.
Education and Training
High School Diploma: , Expected in
-
Pass Christian High School - Pass Christian, MS
GPA:
Status -
: Buissness, Expected in
-
MGCCC - Perkinston, MS,
GPA:
Status -
Languages
English :
Native/ Bilingual:
Negotiated :
:

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Resume Overview

School Attended

  • Pass Christian High School
  • MGCCC

Job Titles Held:

  • Cocktail Server
  • Server
  • Hostess

Degrees

  • High School Diploma
  • Some College (No Degree)

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