LiveCareer-Resume

cocktail server resume example with 4+ years of experience

Jessica
Claire
resumesample@example.com
(555) 432-1000,
, , 100 Montgomery St. 10th Floor
:
Summary

Personable Cocktail and table Server skillful in serving diverse crowds of patrons. Well-versed in managing high-volume shifts while consistently performing with efficiency and enthusiasm. Personal Shopper recognized for consistent order accuracy, outstanding customer service and development of brand loyalty. Fast worker focused on delivering excellent service for in-store pick up customers and drive-up delivery. Comfortable using technology tools such as mobile applications, scanners and GPS to complete orders.

Skills
  • Guest relations management
  • ID verification
  • Menu presentation
  • Guest seating
  • High-volume dining
  • Food running
  • Item promotion
  • Food station setup
  • Order accuracy
  • Table setting
  • To-go order preparation
  • Cash Handling
  • Front-of-house display creation
  • POS system expertise
  • Bill computation
  • Bar terminology expertise
  • Food preparation
  • Daily specials memorization
  • Food tray carrying
  • Basic bartending prowess
  • Cash handling expert
  • Knowledge of Identification regulations
  • Dining area cleanliness
  • Tableside service
  • Inventory coordination
  • Package tracking
  • Organization
  • Customer service
  • MS Office
  • Problem resolution
  • Sorting and labeling
  • Relationship development
Education and Training
Sulphur High School Sulphur, LA Expected in High School Diploma : - GPA :
Experience
Food Hall Company - Cocktail Server
Nashville, TN, 02/2019 - 12/2019
  • Stayed up-to-date on menu changes to offer current and accurate information and help customers select optimal beverage choices based on individual preferences
  • Stored fruit and mixes in designated containers and storage areas to increase shelf life, improve bar organization and provide easy access during busy peak service times
  • Used correct cleaning, sanitizing and food handling procedures to maintain optimal protections for customers
  • Maintained customer satisfaction with timely check-ins to assess beverage needs
  • Applied communication and problem-solving skills to resolve customer complaints and promote long-term loyalty
  • Quickly reset and cleaned up sections after customers left to enable speedy turnaround and guest flow
  • Communicated with guests to record orders and assess needs
  • Served alcoholic and non-alcoholic beverages in bar environment
  • Monitored guests for intoxication and immediately reported concerns to management, contributing to safe and welcoming environments for all patrons
Cache Creek Casino Resort - Online Grocery Associate
Brooks, CA, 01/2018 - 09/2019
  • Consistently met deadlines and quality goals for accuracy and timeliness
  • Worked productively with customers to meet order requirements and service expectations
  • Reviews orders prior to pick up for accuracy and purchase-by dates
  • Placed completed orders in labeled, temperature-appropriate storage pending customer pick up
  • Loaded and unloaded orders at customer's vehicles
  • Used mobile application to complete orders and make substitutions
Boyd Gaming, Inc. - Waitress
Kansas City, MO, 10/2015 - 12/2017
  • Cleaned or coordinated cleaning of indoor and outdoor dining spaces, placed trash in receptacles and replenished supplies.
  • Maintained order efficiency and accuracy through clear communication with kitchen staff, earning numerous recommendations from satisfied customers.
  • Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
  • Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
  • Greeted new customers, discussed specials, took food and beverage orders and built immediate positive connections with guests.
  • Monitored guests for intoxication and immediately reported concerns to management, contributing to safe and welcoming environments for all patrons.
  • Stored food in designated containers and storage areas to increase shelf life, improve kitchen organization and provide easy access during busy peak service times.
  • Collected credit card, cash and gift certificate payments and dispensed change for cash transactions.
  • Used correct cleaning, sanitizing and food handling procedures to maintain optimal protections for customers.
  • Kept server areas clean and stocked during service hours to increase efficiency while serving tables.
  • Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
  • Collaborated with kitchen staff to correctly update customers on unavailable dishes and wait times.
  • Checked identification to enforce age regulations for alcoholic beverages.
  • Stayed up-to-date on menu changes to offer current and accurate information and help customers select optimal meal choices based on individual preferences.
  • Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
  • Folded napkins and prepared silverware sets to provide adequate supply for host station.
Pinnacle Entertainment Inc. - Beverage Cart Girl
City, STATE, 09/2016 - 04/2017
  • Loaded food, beverages and ice on carts to transport from designated storage areas to golfers.
  • Assisted guests, including offering personable greetings and taking orders.
  • Reconciled all receipt totals, cash and credit payments to address any shortages.
  • Efficiently prepared beverages and other menu items for guests.
  • Properly stored food and fresh ingredients in cooler or freezer to optimize freshness.
  • Filled out daily shift log to record amount of food and beverages prepared, used and leftover.
  • Performed serving, cleaning and stocking to high standards and provided excellent customer satisfaction.

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Resume Overview

School Attended

  • Sulphur High School

Job Titles Held:

  • Cocktail Server
  • Online Grocery Associate
  • Waitress
  • Beverage Cart Girl

Degrees

  • High School Diploma

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