- Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
- H: (555) 432-1000
- C:
- resumesample@example.com
- Date of Birth:
- India:
- :
- single:
Personable and skillful in serving diverse crowds of patrons. Well-versed in managing high-volume shifts while consistently performing with efficiency and enthusiasm. Customer-oriented with experience in service industry. Excellent interpersonal communication skills with focus on guest satisfaction when interacting with others.
- High-Volume Dining
- Guest Relations Management
- Cash Handling
| - Order Accuracy
- POS system expertise
|
Cocktail Server, 01/2019 - 03/2020
Columbia Country Club – Chevy Chase, MD,
- Stayed up-to-date on menu changes to offer current and accurate information and help customers select optimal meal choices based on individual preferences.
- Applied communication and problem-solving skills to resolve customer complaints and promote long-term loyalty.
- Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
- Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
- Checked identification to enforce age regulations for alcoholic beverages.
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
- Communicated with guests to record orders and assess needs.
- Collected credit card, cash and gift certificate payments and dispensed change for cash transactions.
- Assisted with bartending duties during high-volume shifts.
Assistant Bakery Manager, 05/2015 - 01/2019
Price Chopper – Mechanicville, NY,
- Managed all baking operations professionally and handled all problems confidently.
- Verified functionality and code compliance of cooking equipment and utensils for optimal customer protection.
- Guaranteed all baked goods were cooked according to customers tastes and needs.
- Supervised baking and general production to drive sales and monitor overhead expenses.
- Enforced company safety, cleanliness and sanitation policies by maintaining effective housekeeping standards.
- Inspected, checked and monitored baking products and supplies to guarantee freshness.
- Taught specialized skills, methods and techniques and delegated assignments to bakery associates to maximize department productivity and profits.
- Baked consistent quality items by accurately mixing, dividing, shaping and proofing.
- Maintained and controlled inventory of baked goods.
- Maintained cleanliness and hygiene in bakery premises.
- Maintained focus during busy times and delegated tasks to employees to keep business running smoothly.
- Evaluated data on stock levels, customer sales and other factors, assessed trends and reported on findings to help senior management make effective operational decisions.
Server, 05/2014 - 05/2015
La Costa Glen Carlsbad – Carlsbad, CA,
- Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
- Collected credit card, cash and gift certificate payments and dispensed change for cash transactions.
- Worked with POS system to place orders, manage bills and handle complimentary items for dissatisfied customers.
- Kept updated knowledge of menu and promotions, recommending specific items according to preferences and food allergies.
- Collaborated with kitchen team to support order preparation, manage efficient deliveries and minimize customer service issues by verifying meals.
- Enhanced operational efficiency by using slow periods to restock employee and customer supplies, including ice, condiments, utensils, napkins, trays and delivery bags.
- Supervised restocking of salad bar and buffet for lunch and dinner service.
- Created orders, documented special requests and followed up with kitchen personnel to foster top-quality service and minimize complaints.
- Arranged tables for customers, following established preparation procedures to provide guests with excellent experiences and foster repeat business.
Server, 04/2008 - 05/2014
La Costa Glen Carlsbad – Carlsbad, CA,
- Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
- Collected credit card, cash and gift certificate payments and dispensed change for cash transactions.
- Worked with POS system to place orders, manage bills and handle complimentary items for dissatisfied customers.
- Kept updated knowledge of menu and promotions, recommending specific items according to preferences and food allergies.
- Collaborated with kitchen team to support order preparation, manage efficient deliveries and minimize customer service issues by verifying meals.
- Enhanced operational efficiency by using slow periods to restock employee and customer supplies, including ice, condiments, utensils, napkins, trays and delivery bags.
- Supervised restocking of salad bar and buffet for lunch and dinner service.
- Helped customers place orders, explained menu items and suggested appropriate options for food allergy concerns.
- Replenished food items and other supplies, which included paper products and canned goods to keep pantry well-stocked during busy periods.
- Bussed and reset [Number] tables per shift, working efficiently to keep dining room and work areas clean.
- Served needs of more than [Number] customers in busy [Type] environment.
High School Diploma: , Expected in
-
Downey High School - Downey, CA,
GPA:
: Communications, Expected in
-
Cypress College - Cypress, CA
GPA:
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