Montgomery Street, San Francisco, CA94105609 Johnson Ave., 49204, Tulsa, OK
H: (555) 432-1000
C:
resumesample@example.com
Date of Birth:
India:
:
single:
Summary
Highly motivated Sales Associate with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased sales, improving buying experience and elevating company profile with target market.
Skills
Guest services
Inventory control procedures
Merchandising expertise
Loss prevention
Cash register operations
Product promotions
Experience
Cocktail Server, 03/2017 - Present Columbia Country Club – Chevy Chase, MD,
Delivered exceptional service in a fast-paced environment
Trained newly hired cocktail servers
Followed all safety and sanitation policies when handling food and beverage to uphold proper health standards.
Addressed guest complains with bar and/or kitchen staff and served replacement menu items promptly.
Developed and maintained positive working relationships with others.
Demonstrated genuine hospitality while greeting and establishing rapport with guests.
Assisted co-workers whenever possible.
Cocktail Server, 03/2017 - 02/2017 Columbia Country Club – Chevy Chase, MD,
Delivered exceptional service in a fast-paced environment
Trained newly hired cocktail servers
Followed all safety and sanitation policies when handling food and beverage to uphold proper health standards.
Addressed guest complains with bar and/or kitchen staff and served replacement menu items promptly.
Developed and maintained positive working relationships with others.
Demonstrated genuine hospitality while greeting and establishing rapport with guests.
Assisted co-workers whenever possible.
Cocktail Server, 09/2017 - 11/2017 Columbia Country Club – Chevy Chase, MD,
Maintained customer satisfaction by providing prompt and courteous service in a high-paced bilingual
environment.
Ensured all credit card transactions are properly verified and all supporting documents are turned in to
management.
Skillfully promoted items on bottle lists and food menu.
Cocktail Server, 06/2017 - 11/2017 Columbia Country Club – Chevy Chase, MD,
Assisted guests in making optimal bottle selections from the menu.
Verified guests being served liquor were of legal age.
Consistently provided professional, friendly and engaging service.
Upheld cash handling procedures.
Served each guest courteously, quickly and efficiently.
Effectively and calmly resolved situations with intoxicated guests.
Immediately informed supervisors of any problems or unusual situations and took appropriate action.
Owner's Representative and Manager, 05/2017 - 03/2017 Karu&Y Ultralounge & Restaurant – City, STATE,
Assisted senior manager in operational duties
Responsible for handling large amounts of cash up to $30K+
Hired employees, then trained them in computerized operating system, job duties and customer service etiquette
Managed promotions teams and their payroll, and lead meetings regarding weekly promotions through online
marketing and street team promotions
Served as liaison between employees, vendors, outside entities, and the owner.
Inventory control and loss prevention duties
Served as accounts payable
Oversaw reservations, answer telephones, and addressed customer inquiries
Bottle service waitress a few times a month.
Interests
Yoga; Fitness; Holistic Health & Wellness; Modeling; Photography; Writing; Blogging
Education and Training
Bachelor of Arts: Biology, Expected in May 2007 - University of Miami - Coral Gables, FL GPA: Biology
Skills
accounts payable, Cash handling, interpersonal skills, credit, customer satisfaction, customer service, fast, Basic HTML, Inventory control, legal, listening, loss prevention, marketing, meetings, online
marketing, operating system, payroll, policies, problem solver, Quick, rapport, safety, servers, team player, Telephone skills, telephones, written
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