Cocktail Server Resume Example
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COCKTAIL SERVER
Interests
Yoga; Fitness; Holistic Health & Wellness; Modeling; Photography; Writing; Blogging
Experience
03/2015 to Current
Cocktail ServerColumbia Country Club － Chevy Chase , MD
- Delivered exceptional service in a fast-paced environment Trained newly hired cocktail servers Followed all safety and sanitation policies when handling food and beverage to uphold proper health standards.
- Addressed guest complains with bar and/or kitchen staff and served replacement menu items promptly.
- Developed and maintained positive working relationships with others.
- Demonstrated genuine hospitality while greeting and establishing rapport with guests.
- Assisted co-workers whenever possible.
04/2017 to 03/2017
Cocktail ServerColumbia Country Club － Chevy Chase , MD
- Delivered exceptional service in a fast-paced environment Trained newly hired cocktail servers Followed all safety and sanitation policies when handling food and beverage to uphold proper health standards.
- Addressed guest complains with bar and/or kitchen staff and served replacement menu items promptly.
- Developed and maintained positive working relationships with others.
- Demonstrated genuine hospitality while greeting and establishing rapport with guests.
- Assisted co-workers whenever possible.
09/2010 to 11/2010
Cocktail ServerColumbia Country Club － Chevy Chase , MD
- Maintained customer satisfaction by providing prompt and courteous service in a high-paced bilingual environment.
- Ensured all credit card transactions are properly verified and all supporting documents are turned in to management.
- Skillfully promoted items on bottle lists and food menu.
06/2010 to 11/2010
Cocktail ServerColumbia Country Club － Chevy Chase , MD
- Assisted guests in making optimal bottle selections from the menu.
- Verified guests being served liquor were of legal age.
- Consistently provided professional, friendly and engaging service.
- Upheld cash handling procedures.
- Served each guest courteously, quickly and efficiently.
- Effectively and calmly resolved situations with intoxicated guests.
- Immediately informed supervisors of any problems or unusual situations and took appropriate action.
05/2008 to 03/2010
Owner's Representative and ManagerKaru&Y Ultralounge & Restaurant － City , STATE
- Assisted senior manager in operational duties Responsible for handling large amounts of cash up to $30K+ Hired employees, then trained them in computerized operating system, job duties and customer service etiquette Managed promotions teams and their payroll, and lead meetings regarding weekly promotions through online marketing and street team promotions Served as liaison between employees, vendors, outside entities, and the owner.
- Inventory control and loss prevention duties Served as accounts payable Oversaw reservations, answer telephones, and addressed customer inquiries Bottle service waitress a few times a month.
Education and Training
May 2007
Bachelor of Arts: BiologyUniversity of Miami － City, StateBiology
Skills
accounts payable, Cash handling, interpersonal skills, credit, customer satisfaction, customer service, fast, Basic HTML, Inventory control, legal, listening, loss prevention, marketing, meetings, online
marketing, operating system, payroll, policies, problem solver, Quick, rapport, safety, servers, team player, Telephone skills, telephones, written
Additional Information
- ACTIVITIES & INTERESTS ____________________________________________________________________________________________________________________________________________________________________________________________________ Yoga; Fitness; Holistic Health & Wellness; Modeling; Photography; Writing; Blogging
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Resume Overview
School Attended
- University of Miami
Job Titles Held:
- Cocktail Server
- Owner's Representative and Manager
Degrees
- Bachelor of Arts : Biology
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