LiveCareer-Resume

co owner resume example with 8 years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • H: (555) 432-1000
  • C:
  • resumesample@example.com
  • Date of Birth:
  • India:
  • :
  • single:
Summary

Flexible and focused team player with expertise in customer relationship management, HR proficiencies, strategic planning and time management. Considered highly knowledgeable in information technology and program management.

Skills
  • Policy and procedure implementation
  • Workforce Management
  • Business development
  • Inventory Management
  • CRM
  • Supervision and training
  • Purchasing and planning
  • Supply and inventory management
  • Supervisor
  • QA
  • Order processing
  • Training and mentoring
  • Staff development
  • Rules and regulations
  • Department Head
  • Issue and conflict resolution
  • Critical thinking
  • Time management
  • Microsoft Office
  • Teambuilding
  • Organizational skills
  • Communication
  • Reliable and trustworthy
  • Loss prevention
  • Cash drawer balancing
  • Budget Management
  • Business growth opportunities
  • Customer relationships
  • Sales strategies implementation
  • Account Management
  • Service coordination
  • Customer Service
  • Interpersonal skills
  • Strong presentation skills
  • Customer relationship management
  • Business Service Management
  • Planning and design
  • Safe job site set-up
  • Project budgeting
  • MS Office proficient
  • Organized and detail-oriented
Experience
CO OWNER, 07/2017 - 01/2020
Veyo Avon, CT,
  • Current I made outbound calls to potential clients, recorded all calls and notes into excel for records.
  • Organizing my daily schedule as well as training the new associates on the phone script and basic schedule.
  • My daily tasks were to schedule all new clients, and clients who needed repairs or maintenance, do accounts payable whenever necessary, do inventory for the next day’s job, make sure all customers were happy, and collect payment.
  • I did QuickBooks monthly for the company, as well as updated social media and networking accounts weekly.
  • It was my job specifically to schedule events to be at, organize the display we would show, and come up with new content and exciting ways to advertise.
  • Set pricing structures according to market analytics and emerging trends.
  • Researched similar businesses to determine sales strategies, offerings and competitive advantages.
  • Created and implemented marketing and advertising strategies to support revenue goals and promote strategic growth.
  • Cultivated and maintained industry relationships and customer partnerships to capitalize on opportunities and maximize business success.
  • Oversaw project execution, phase progress, workmanship and team performance to drive on-time completion of deliverables.
  • Trained over 10 employees on business principles, best practices, protocol and system usage.
  • Supported community outreach initiatives by partnering with local organizations.
Account Executive, 01/2016 - 07/2017
Aetna Inc. Kearny, NJ,
  • Cultivated and developed customer relationships to enable sustained revenue growth.
  • Prepared quotes for potential clients, upselling special packages and maintaining high levels of accuracy.
  • Drove new business development and client acquisition through cold calling, lead generation and exceptional service.
  • Acquired new business and drove revenue streams by providing cutting-edge services to clients.
  • Made actionable and insightful recommendations for new products, extensions or enhancements.
  • Updated account plans based on changing markets, customer conditions and competitor activity.
  • Contacted customers about account or information issues, alerting clients of changes for excellent customer service.
  • Tracked sales and customer information and produced reports for upper management.
  • Identified lucrative leads, built relationships with new clients and upsold services, increasing business development.
  • Identified and achieved standards and expectations, consistently exceeding sales goals.
SHIFT MANAGER, 03/2015 - 12/2015
Coen Markets, Inc. New Martinsville, WV,
  • Weekly I would turn the tips into the bank, and then evenly distribute the tips to the employees who worked.
  • Upheld company standards and compliance requirements for operations and cleanliness.
  • Positioned skilled staff in key areas throughout shift to optimize department productivity.
  • Managed schedules, accepted time off requests and found coverage for shifts.
  • Enhanced operations and boosted productivity through employee training, coaching and creating work schedules and assignments.
  • Directed employees through daily routines.
  • Coordinated shift-based inventory receiving, auditing and restocking.
  • Handled customer complaints, questions and inquiries.
  • Counted out cash drawers at end of each shift and logged profits into computer system.
  • Managed inventory and ordered new products when inventory was running low.
  • Trained new employees on company policies, procedures, techniques and customer service standards.
  • Answered customer inquiries in regard to nutritional information and menu offerings.
  • Cross-trained in every store role to maximize operational knowledge.
DEPARTMENT MANAGER, 07/2010 - 11/2013
Mcdonald's Emporia, KS,
  • Worked closely with sales associates to complete tasks.
  • Followed safety protocols and company processes and procedures.
  • Enforced safety rules and other policies to protect employees and minimize company liability.
  • Performed opening and closing duties as part of management team and handled cash management.
  • Cultivated talented team of departmental employees through outstanding mentoring, coaching and teaching skills.
  • Collaborated with staff to maximize customer satisfaction, streamline procedures and improve bottom-line profitability.
  • Monitored supplier operations to verify quality, delivery schedule and conformance to contract specifications.
  • Assigned tasks based on operational needs and individual strengths.
  • Supervised staff of 8 in daily activities, delivering continuous training and coaching to bolster each employee's skill set.
  • Trained employees on proper and safe use of equipment and tools.
  • Enforced departmental policies, procedures and state and federal laws.
  • Hired, trained and coached employees to deliver world-class customer service.
Education and Training
High School Diploma: , Expected in 01/2013
-
Cherokee Trail High School - Aurora, CO
GPA:
Status -
Associate of Arts: Business Management, Expected in 05/2023
-
Aims Community College - Greeley, CO,
GPA:
Status -

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Resume Overview

School Attended

  • Cherokee Trail High School
  • Aims Community College

Job Titles Held:

  • CO OWNER
  • Account Executive
  • SHIFT MANAGER
  • DEPARTMENT MANAGER

Degrees

  • High School Diploma
  • Associate of Arts

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