Motivated professional offering Associates of Arts in English. Adds value to any organization in need of great collaboration, interpersonal, and multitasking abilities. Meets tight deadlines every time.
Skills
Staffing
Policy and procedure implementation
Inventory Management
BI
Financial administration
Business development
Systems Management
Workforce Management
CRM
Supervision and training
Purchasing and planning
Experience
Co Owner, 01/1992 - Current Marriott International – Wilmington, DE,
Oversaw staff hiring, initiating new training and scheduled processes to streamline operations.
Set pricing structures according to market analytics and emerging trends.
Created and implemented marketing and advertising strategies to support revenue goals and promote strategic growth.
Cultivated and maintained industry relationships and customer partnerships to capitalize on opportunities and maximize business success.
Oversaw project execution, phase progress, workmanship and team performance to drive on-time completion of deliverables.
Assessed, optimized and elevated operations to target current and expected demands.
Monitored business trend forecasts and adjusted budgets and operational plans to maximize growth and opportunities.
Established company to fill market gap, connecting customers directly with products.
Organized and oversaw capital improvement projects to maintain business viability.
Maintained retail store presentation by overseeing merchandise replenishment, customer courtesy and inquiry response.
Cashier, 03/2019 - 04/2021 Rush Enterprises – North Smithfield, RI,
Operated cash register, collected payments and provided accurate change.
Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
Completed advanced cashiering functions such as processing returns, payment reversals and exchanges.
Helped fellow cashiers resolve technical, service and customer issues to maintain team efficiency and customer satisfaction.
Wiped down counters and conveyor belt to remove debris and maintain cleanliness.
Prepared daily cash register drawers by carefully counting out correct change levels and documenting totals.
Helped customers find specific products, answered questions and offered product advice.
Worked closely with front-end staff to assist customers.
Processed all sales transactions promptly to prevent long customer wait times.
Trained new team members in cash register operation, stock procedures and customer service.
Maintained high productivity by processing cash, credit, debit and voucher program payments for customers.
Maximized sales potential by preparing, storing, rotating and merchandising products at point-of-sale.
Authorized discounts and special actions to resolve customer disputes and maintain satisfaction.
Verified customer identification for alcohol or tobacco purchases.
Inspected items for damage and obtained replacements for customers.
Backed up [Type] department by stocking shelves, retrieving products and helping customers.
Placed new supply orders to meet [Area of expertise] needs and expected customer demands.
Education and Training
Associate of Arts: English, And Horticulture , Expected in 07/2017 - Tarrant County College District - Fort Worth, TX GPA:
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