Co-Owner/Administrator/Remodeling Contractor Resume Example

Established and administered annual budget with effective controls to prevent overag StarTek, Inc
Customer Care Rep es ,minimize burn rate and support sustainability objectives.

• Drove implementation of new market expansion to propel business forward and adapt to market changes.
• Stayed current with market trends to determine optimal pricing of goods and services and to capitalize on emerging opportunities.
• Oversaw business-wide changes to modernize procedures and organization.
• Interviewed, supervised and motivated 10 staff members to achieve optimal productivity.
• Managed key accounts, including developing sales presentations and promotion initiatives to drive product sales and increase brand awareness.
• Met with clients to discuss Remodel campaign efficiency and presented illustrative reports, including performance metrics and analysis.
• Reviewed job applications to identify, vet and recommend optimal candidates.
• Communicated with potential hires to provide clarity on expected tasks, compensation and policies.
• Collected and analyzed information to monitor compliance outcomes and identify and address trends of non-compliant behavior.
• Received and reviewed time records for 10 employees.
• Generated checks and stubs for direct deposits.
• Processed employee W-9 and I-9 forms and managed benefits and leave time.
• Maintained employee confidence and protected payroll operations by keeping information confidential.
• Created program to promote new managers from within, leading to cohesive leadership structure.