LiveCareer-Resume

co owner resume example with 17+ years of experience

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Jessica Claire
Montgomery Street, San Francisco, CA 94105 (555) 432-1000, resumesample@example.com
Professional Summary

Determined and responsible senior executive with proven record of accomplishment with more than 10 years of success boosting efficiency, and streamlining procedures for many different groups. Focused on smoothly overseeing financial, personnel and operational facets. Effectively balance targets with resources and optimize long-term success. Self-motivated professional successful in seizing viable opportunities for expansion and innovation in numerous industry's. Offering 10 plus-year background in increasing profits, reducing costs and transforming customer service standards. Experienced in leading and supervising team of 26 employees at my most.

Skills
  • Market Research
  • Sales
  • Scheduling
  • Budgeting
  • Invoicing
  • QuickBooks
  • Inventory Control
  • Bookkeeping
  • Food Preparation
  • Event Planning
  • Recordkeeping
  • Repair
  • Staff Management
  • Accounting
  • Sales Goals
  • Painting
  • Employee Training
  • Cleaning
  • Balance Sheets
  • Purchasing
  • Sales Reporting
  • Social Media
  • Market Strategy
  • Business Planning
  • Appointment Setting
  • Insurance Knowledge
  • Prospecting Clients
  • Product Sales
  • Marketing Strategy Development
  • Payroll Processing
  • Expense Reports
  • Consulting
  • Invoice Preparation
  • Spreadsheets
  • Business writing
  • 65 WPM typing speed
  • Filing and data archiving
  • Advanced MS Office Suite
  • QuickBooks expert
  • Travel Administration
  • Social Media Knowledge
  • Multi-Line Phone Proficiency
  • AR/AP
  • Advanced Clerical Knowledge
  • Strong Interpersonal Skills
  • MS Office
  • Performance improvement
  • Member, International Association of Administrative Professionals (IAAP)
  • Business administration
  • Extensive vocabulary
  • Financial services
  • Employee training and development
  • Human Resources Management (HRM)
  • Office management
  • Travel accommodations
  • Report Development
  • Resourceful
  • Conflict management
  • Project planning
  • Conference planning
  • Risk management
  • Proofreading
  • Administrative support
  • Mail handling
  • Schedule & calendar planning
  • Strategic Planning
  • Report writing
  • Office administration
  • Technical Support
  • Sorting and labeling
  • P2P Purchases
  • Report analysis
  • Schedule Management
  • Project Management
  • Compensation and benefits
  • Expense reporting
Work History
01/2016 to 02/2021 Co Owner Marriott International | Wichita, KS,
  • Conducted regular inspections and troubleshot building roofing systems for commercial and residential customers.
  • Consistently stayed under budget by monitoring job progress and controlling costs.
  • Trained and oversaw individuals in roofing system installations.
  • Scheduled and attended pre-planning sessions with general contractors.
  • Removed snow, water and debris from roofs prior to applying roofing materials.
  • Pursued minimum of 25 new leads each month.
  • Proactively managed client correspondence and recorded all tracking and communications.
  • Used print strategies such as newspaper ads, business catalogs and marketing brochures to bring in and capture new customer business.
  • Applied human resources expertise to optimize hiring, training and performance.
  • Verified parts and materials through audit inspections and independent checks.
  • Capitalized on social media platforms such as home advisor to increase market awareness and recruit sales agents.
  • Oversaw business budget planning and administration, accounting functions, purchasing and bi-weekly payroll to handle financial needs.
  • Applied performance data to evaluate and improve operations, target current business conditions and forecast needs.
  • Evaluated suppliers by assessing quality, timeliness and compliance of deliveries to maintain tight cost controls and maximize business operational efficiency.
  • Put together realistic budgets based upon costs and fees for effectively operating business.
  • Trained and motivated 26 employees to perform daily business functions, including clocking in and documented tax information.
01/2011 to 02/2015 Personal Assistant /Dental Assistant Bluegreen Resorts | Foxborough, MA,
  • Transported children to and from school, activities and appointments.
  • Liaised with key accounts to deliver targeted administrative support, including estate, household and property management.
  • Maintained appropriate filing of personal and professional documentation.
  • Produced accurate office files, updated spreadsheets and crafted presentations to support executives and boost team efficiency.
  • Maintained entire family's schedule and organized events.
  • Arranged domestic and international travel plans and itineraries, including flight, car service and restaurant reservations.
  • Identified needs and coordinated plans for travel and out-of-town functions.
  • Orchestrated successful conferences, including associated travel for all speakers and attendees, facilities and support services.
  • Provided multifaceted services to career professionals by running errands, managing mail, scheduling appointments and arranging transportation.
  • Handled incoming mail, bills and invoices and completed appropriate actions.
  • Promoted team productivity by keeping supplies organized and well-stocked.
  • Updated executives on changing business needs by thoroughly documenting internal and client meetings.
  • Supervised 3 household staff, contractors and vendors.
  • Provided staff coaching, mentoring and consultation to enhance performance and professional development.
  • Responded to emails and other correspondence to facilitate communication and enhance business processes.
  • Handled all incoming information requests for several busy executives.
  • Entrusted to handle confidential and sensitive situations in professional matter.
  • Managed large range of services including pet care, phone screening, shopping and bill paying to provide clients with premium family time.
  • Utilized personal and professional networks to identify, acquire and manage new clients.
  • Managed mail and both incoming and outgoing correspondence, mail, email and faxes.
  • Informed vendors and contractors of client project requirements to foster client satisfaction.
  • Worked with clients to effectively plan and coordinate logistics for special projects and events.
  • Oversaw daily household activities for traveling clients.
  • Kept detailed track of household and maintenance inventory and schedules.
  • Recorded weekly supply and inventory needs and made regular orders worth thousands of dollars.
  • Answered high volume of phone calls and email inquiries.
  • Took notes and dictation at meetings.
  • Oversaw personal and professional calendars and coordinated appointments for future events.
  • Picked up and dropped off clients at airport.
  • Handled incoming and outgoing correspondence, including mail, email and faxes.
  • Managed residential properties and staged homes prior to clients' arrivals.
  • Sourced and ordered office equipment and supplies.
  • Created and managed office systems to efficiently deal with documentation.
  • Coordinated and planned vacations for family.
  • Prepared homes for client arrivals and administered rental properties.
  • Coordinated residential property operations and prepared homes for clients.
  • Managed residential property issues and prepared homes prior to client arrival.
01/2004 to 01/2012 Brokers Assistant Executive Assistant Land Resource Company | City, STATE,
  • Kept physical files and digitized records organized for easy updating and retrieval by authorized team members.
  • Organized international and domestic travel arrangements for up to 14 staff members, including all transportation and hotel stays.
  • Developed and updated spreadsheets and databases to track, analyze and report on performance and sales data.
  • Prepared documents, reports and presentations for executives and board members using advanced software proficiencies.
  • Updated executives on changing business needs by thoroughly documenting internal and client meetings.
  • Orchestrated successful conferences, including associated travel for all speakers and attendees, facilities and support services.
  • Developed and maintained automated alert system for upcoming deadlines on incoming requests and events.
  • Distributed company-wide announcements, booked conference rooms and coordinated catering for annual staff development forum.
  • Worked collaboratively with auditors throughout reviews, offering assistance and clerical support.
  • Responded to emails and other correspondence to facilitate communication and enhance business processes.
  • Organized and coordinated all conferences and monthly meetings.
  • Promoted team productivity by keeping supplies organized and well-stocked.
  • Greeted arriving visitors, determined nature and purpose of visit and directed individuals to appropriate destinations.
  • Worked with senior management to initiate new projects and assist in various processes.
  • Used QuickBooks to produce monthly invoices, reports and other deliverables.
  • Handled logistics, catering, agendas and travel arrangements for meeting and event planning for board of directors, president and executive vice president.
  • Streamlined operations and prioritized tasks, allowing senior staff to increase productivity.
  • Organized envelopes, postage and mail correspondence for staff and management, maintaining postage meter and coordinating with delivery and courier services.
  • Managed administrative functions, including complex calendar management with focus on proper allocation of executive availability.
  • Produced accurate office files, updated spreadsheets and crafted presentations to support executives and boost team efficiency.
  • Transcribed minutes of meetings and executed meetings and events for company to support sales, business development and senior management teams.
  • Screened calls and emails and initiated actions to respond or direct messages for 4 managers.
06/2002 to 12/2004 Waitress Hooters | City, STATE,
  • Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
  • Maintained order efficiency and accuracy through clear communication with kitchen staff, earning numerous recommendations from satisfied customers.
  • Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
  • Collected credit card, cash and gift certificate payments and dispensed change for cash transactions.
  • Monitored guests for intoxication and immediately reported concerns to management, contributing to safe and welcoming environments for all patrons.
  • Supervised restocking of salad bar and buffet for lunch and dinner service.
  • Kept server areas clean and stocked during service hours to increase efficiency while working tables.
  • Decreased customer wait times by enlisting coworkers assistance for multi-order delivery to avoid spilling or dropping food.
  • Folded napkins and prepared silverware sets to provide adequate supply for host station.
  • Bussed and reset 22 tables per shift, working efficiently to keep dining room and work areas clean.
  • Implemented new drink policies, reducing over-pouring by 10%.
  • Stored food in designated containers and storage areas to increase shelf life, improve kitchen organization and provide easy access during busy peak service times.
  • Upsold alcohol and specialty items, wine selections and desserts to increase overall sales and exceed targets.
  • Checked identification to enforce age regulations for alcoholic beverages.
  • Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
  • Greeted new customers, discussed specials, took drink orders and built immediate positive connections with guests.
  • Prepared hot and cold beverages to highest standard while providing guests with legendary customer service.
  • Collaborated with kitchen staff to correctly update customers on unavailable dishes and wait times.
  • Prepared beverages and filled food orders for customers.
  • Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
  • Inspected dishes and utensils for cleanliness, sending back to be washed again when necessary.
  • Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
  • Suggested appropriate food and drink pairings to increase per-ticket sales.
Education
Expected in 04/2022 to to Associate of Arts | Business Administration Indiana University - Purdue University Indianapolis, Indianapolis, IN GPA:
Expected in 06/2002 to to High School Diploma | Mcdowell High School, Marion, NC, GPA:

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Resume Overview

School Attended

  • Indiana University - Purdue University Indianapolis
  • Mcdowell High School

Job Titles Held:

  • Co Owner
  • Personal Assistant /Dental Assistant
  • Brokers Assistant Executive Assistant
  • Waitress

Degrees

  • Associate of Arts
  • High School Diploma

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