cnacmnward clerk resume example with 20+ years of experience

(555) 432-1000,
Montgomery Street, San Francisco, CA 94105
Professional Summary

[State]-Certified [Job Title] bringing [Number] years of experience in healthcare settings. Observant and reliable with good bedside manner and excellent time-management skills to address patient requirements in high-volume care facilities. Proficient in mobility and personal hygiene support. Efficient and reliable Certified Nursing Assistant with [Number] years of experience in hospital settings. Skilled in assisting with technical nursing treatments, supporting diagnostic procedures and accurately charting patient records. Ambitious Certified Nursing Assistant with extensive experience in patient care and hospital administrative functions. Strong [Area of expertise] skills combined with ability to evaluate and advocate for patient needs. Proven history of cultivating strong patient rapport to provide exceptional care and patient education. Empathetic [Job Title] commended for chart accuracy, effective team collaboration and unprecedented patient relations. Interacts with patients from diverse cultures and backgrounds. In-depth knowledge of medical terminology and HIPAA regulations. Well-qualified Healthcare professional adept at managing specimens, assisting with mobility and responding to emergencies. Excellent relationship-building, prioritization and time management skills. Certified in [Area of certification]. Detail-oriented Ward Clerk knowledgeable about coordinating paperwork, maintaining supplies and updating charts. Excellent communication and organizational skills. Proficient in [Technology resource]. Proficient and caring Nursing team member offering over [Number] years of patient-facing experience. Adept at addressing patient needs with compassionate care and attention to detail. Diligent about maximizing satisfaction, safety and wellness while serving patients of all backgrounds. Service-focused Healthcare professional offering excellent patient-care and charting skills. Talented at attending to patients in diverse healthcare settings. Certified in [Area of Certification] and [Area of Certification]. Compassionate Certified Nursing Assistant adept at bathing, grooming and feeding elderly and disabled patients. Familiar with advanced medical terminology and procedures. Sincere Nurse Aide offering superior skills in patient needs assessment and healthcare team collaboration. Passionate multi-tasker dedicated to supporting team objectives to facilitate top-quality care. Well-versed in monitoring and noting vital signs, cleaning and sanitizing patient areas and assisting with personal hygiene tasks such as toileting and grooming. Compassionate professional certified in [Area of certification] and [Area of certification]. Ward Clerk experienced in high-volume hospital environments and skilled in handling both administrative and patient-focused tasks. Good time management and problem-solving abilities, as well as advanced understanding of clerical needs and confidentiality requirements. Hardworking medical administrative professional adept at setting appointments, managing files and directing visitors. Bringing [Number] years of related experience and looking for a long-term position. Proactive individual focused on delivering high-quality patient-centered care. Skilled in overseeing acute and chronic conditions and certified in [Area of certification]. Detail-oriented Certified Nursing Assistant with [Number] years of healthcare experience. personable and compassionate with superior communication and rapport-building skills. Strong commitment to comprehensive and individualized patient care and education. Liaises with medical professionals, patients and family to provide continuous top-quality care and education. Meticulous [Job title] with [Number] years of experience in [Type] industry. Fantastic attention to detail, collaboration skills and typing ability. Committed to streamlining organizational procedures to optimize office settings. Capable [Job Title] adept at handling all medical administrative needs for busy [Type] practice. Knowledgeable about managing charts, forms and payments. Well-organized and proactive with good judgment and multitasking skills. Compassionate [Job Title] with [Number] years of [Type] experience. Expert in [Type] and [Type] treatments with dedication to specialized patient care. Proven history of taking initiative to provide [Type] treatments and employ [Area of expertise] knowledge. Versatile Administrative professional well-versed in healthcare practices, compliance standards and operations. Excellent problem-solver and clear communicator with positive and upbeat personality. Advanced abilities in [Software]. Maintain high-volume medical office environments by efficiently coordinating files, appointments and other patient needs. Proven skills in [Type] and [Type] environments with expertise in managing provider requirements. Positive and upbeat with excellent interpersonal communication skills. Proactive worker committed to helping [Job title] provide top-notch patient care. Skilled at [Type] treatments with knowledge of [Area of expertise] patients. Fantastic attention to detail and multitasking abilities. Goal-oriented and welcoming with proven history of modernizing traditional offices to maximize patient satisfaction. Dedicated to organization and collaboration with over [Number] years in [Type] industry. Trained in [Software] with excellent [Area of expertise] skills. Highly organized [Job Title] knowledgeable about healthcare processes and administrative requirements. Qualified to deal with insurance documentation, update charts and manage business correspondence. Pursued opportunity to learn [Language] to enhance support of [Type] populations.

  • Wound care specialist
  • Medical office administration
  • Tube feedings and medications familiarity
  • Responding to emergencies
  • Patient-focused care
  • Dementia and Alzheimer's knowledge
  • Feeding assistance expert
  • Supporting Personal Needs
  • Recording Vital Signs
  • Patient Relations
  • Patient Management
  • Observing Responses
  • Measuring Bodily Fluids
  • Infection Control and Aseptic Procedures
  • Documenting Behaviors
  • Conducting Intakes
  • Companionship and Emotional Support
  • Chronic Disease Management
  • Patient Care
  • Bathing
  • Quality Assurance Controls
  • Culinary Talent
  • Compassionate caregiver
  • Professional telephone voice
  • Room deliveries
  • Patient records
  • Case Management
  • Paperwork coordination
  • Efficient and reliable team player
  • Administrative support
  • Visitor directions
  • Inpatient care
  • Patient Assessments
  • Compassionate
  • Supply ordering
  • Medical Records Management
  • Trustworthy companion
  • Reception management
  • Adaptable
  • Direct Patient Care
Monterey High School Lubbock, TX Expected in 06/1966 GED : - GPA :
  • Continuing education in [Subject]
South Plains College Levelland, TX Expected in No Degree : Medical Nursing - GPA :
  • Coursework in [Subject], [Subject] and [Subject]
Work History
New Mexico Veterans Home - CNA,CMN,Ward Clerk
City, STATE, 10/2006 - 08/2018
  • Evaluated patients to identify and address wounds, behavioral concerns and medically relevant symptoms.
  • Conferred with multidisciplinary healthcare team to help effectively manage patient conditions with regular testing and vitals assessments.
  • Obtained client medical history, including medication information, symptoms and allergies.
  • Gathered dietary information, assisted with feeding and monitored intake to help patients achieve nutritional objectives and support wellness goals.
Bullock Grocery - Cashier,servg Customer and Handling Cash
City, STATE, 07/2006 - 10/2007
  • Helped customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales numbers.
  • Checked identification for proof-of-age and refusing alcohol and tobacco sales to underage customers.
  • Restocked, arranged and organized merchandise in front lanes to drive product sales.
  • Processed POS transactions, including checks, cash and credit purchases or refunds.
  • Reviewed and resolved differences between accounting information and cash drawer.
  • Requested official identification for [Type] purchases and verified details, consistently meeting strict legal standards of underage sales.
  • Counted cash in register drawer at beginning and end of shift.
  • Reviewed weekly sales circulars and monitored price changes.
  • Prepared and submitted end-of-shift reports using [Software].
  • Completed manual and machine counts of funds for transactions valued at over $[Amount].
  • Responded to customer requests for products, services and company information.
  • Entered customer interaction details in [Software] to track requests, document problems and record solutions offered.
  • Offered advice and assistance to customers, paying attention to special needs or wants.
  • Served needs of more than [Number] customers in busy [Type] environment.10
  • Served needs of more than [Number] customers in busy [Type] environment.
  • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
  • Checked prices for customers and processed items sold by scanning barcodes.
  • Answered customer telephone calls promptly to avoid on-hold wait times.
  • Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
  • Worked closely with [Job title] to solve problems and handle customer concerns.
  • Provided primary customer support to internal and external customers in fast-paced environment.
  • Educated customers on promotions to enhance sales.
  • Evaluated account and service histories to identify trends, using data to mitigate future issues.
  • Checked bills with counterfeit pens and examined coins to spot and refuse foreign currency.
  • Leveraged sales expertise to promote [Product or Service] and capitalize on upsell opportunities.
  • Answered constant flow of customer calls with up to [Number] calls in queue per minute.
  • Replenished sales floor merchandise and organized shelves, racks and bins for optimal appearance.
  • Mentored new team members on POS system operation, customer service strategies and sales goals.
  • Answered questions about store policies and concerns to support positive customer experiences.
  • Preserved revenue streams by utilizing strong communication and negotiation skills, offering refunds as last resort to maintain customer satisfaction.
  • Regularly exceeded daily sales and product add-on quotas.
  • Assisted customers by answering questions and fulfilling requests.
  • Increased sales [Number]% by offering advice on purchases and promoting additional products.
  • Communicated with vendors regarding back order availability, future inventory and special orders.
  • Used company troubleshooting resolution tree to evaluate technical problems while leveraging personal expertise to find appropriate solutions.
  • Recommended [Product or Service] to customers, thoroughly explaining details.
  • Helped over [Number] guests every day by processing payments, monitoring reward accounts and resolving service concerns.
  • Completed sales in excess of $[Amount] with near-zero error rate using POS system.
  • Achieved and consistently exceeded revenue quota through product and service promotion during routine calls.
  • Efficiently processed new orders, completing [Number]+ daily transactions with remarkable accuracy.
  • Arranged paper and electronic payment records to maintain well-organized fill systems and recordkeeping compliance.
  • Assisted customers with setting appointments, shipping and special order requests, and arranging merchandise pick-up at other locations.
  • Collected customer feedback and made process changes to exceed customer satisfaction goals [Number]%.
  • Used cash registers and POS systems to request and record customer orders and compute bills.
  • Drove team revenue totals by bringing in over $[Amount] in sales.
  • Suggested new procedure to persuade cancelling customers to stay with company, resulting in [Number]% decrease in cancellations.
  • Worked with [Job title]s to complete daily counts and maintain funds security to minimize theft and mismanagement risks.
  • Met and exceeded upsell goals by highlighting target merchandise with strategic promotional approaches.
  • Assisted customers with special services, account updates and promotional options.
Albertsons Companies - Asst Front End Manager, to Money Manger, Recievin
City, STATE, 07/1998 - 07/2006
  • Motivated employees to perform at peak productivity with morale-boosting programs.
  • Assessed personnel performance and implemented incentives and team-building events to boost morale.
  • Scheduled personnel according to skill sets and coverage needs, and made adjustments to meet unexpected demands.
  • Helped employees with day-to-day work and complex problems by applying motivational and analytical strategies.
  • Evaluated employee performance and made recommendations for improvements.
  • Developed and implemented robust training and mentoring strategies.
  • Established and updated work schedules to account for changing staff levels and expected workloads.
  • Recorded financial transactions and performed account reconciliations.
  • Maintained strong customer relations and effective customer service standards.
  • Tracked product for DSD vendors to verify invoices.
  • Verified accuracy of DSD plan-o-grams and implemented weekly store merchandising notes.
  • Processed daily and weekly DSD tickets to file invoices.
  • Entered DSD invoices into [Software] inventory system for prompt record keeping.
  • Protected company assets through accurate receipt and return of DSD product.
  • Processed reclaims and returns to vendors and warehouse for credit.
  • Communicated operational inconsistencies of store or vendors to manager for resolution.
  • Provided fast, friendly, and accurate customer service to create positive shopping experience.
  • Reviewed financial reports and trend forecasts.
  • Managed shelf inventory and customer-focused loss prevention strategies.
  • Oversaw cash flow of store, including cashier operations, bookkeeping and security.
  • Interpreted management directives to define and document administrative staff processes.
  • Interceded between [Job title]s during arguments and diffused tense situations by employing [Skill] and [Skill].
  • Supervised and guided new employees on [Task] and [Task] and responded quickly to questions, which improved understanding of job responsibilities.
  • Organized [Type] meetings for [Number] [Job title]s every [Timeframe] and coordinated availability of conference rooms for participants.
  • Coordinated individual duties after careful evaluation of each [Job title]'s skill level and knowledge, which increased productivity by [Number]%.
  • Codified office structures and processes to promote teamwork and performance.
  • Worked with security staff and law enforcement on shoplifting and vandalism response.
  • Managed [Type] files and records for [Number] clients and adhered to safety procedures to prevent breaches and data misuse.
  • Maintained accurate, current and compliant financial records by monitoring and addressing variances.
  • Administered capital budget for store.
  • Prepared daily [Type] and [Type] reports to assist business leaders with key decision making and strategic operational planning.

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Resume Overview

School Attended

  • Monterey High School
  • South Plains College

Job Titles Held:

  • CNA,CMN,Ward Clerk
  • Cashier,servg Customer and Handling Cash
  • Asst Front End Manager, to Money Manger, Recievin


  • GED
  • No Degree

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