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Cna Receptionist Medical Records resume example with 13 years of experience

JC
Jessica Claire
Montgomery Street, San Francisco, CA 94105 (555) 432-1000, resumesample@example.com
Summary

Attentive Receptionist with over 10 years experience organizing documents, providing administrative support to staff members, arranging appointments and maintaining office calendars.Results-driven Receptionist excelling in fast-paced office environments. Strong client relations skills and ability to resolve conflicts and issues with tact and diplomacy to drive client retention and loyalty. Knowledgeable in Medical Coding terminology, products and services to effectively address and respond to public and personnel inquiries.

  • Receptionist skilled in administrative support and customer service. Bringing 10 plus years of experience managing fast-paced, front desk operations. Strong planning, problem solving and communication skills.
  • Enthusiastic Receptionist bringing expertise in Administration office support. Excellent ability to build positive rapport with customers, maintain professional appearance and uphold strong public image.
  • Focused on providing professional service and support to every office visitor.
  • Diligent about scheduling appointments, managing packages and routing mail to recipients.
  • Positive nature with excellent people skills
  • Organized Secretary with 10 years of extensive experience in providing administrative and clerical support.
  • Talented at scheduling appointments, preparing agendas and following up on action items.
  • Organized professional with expertise in telephone communication and cold-calling potential clients.
  • Versatile Medical Records Clerk bringing valuable experience in administrative roles, including Secretarial and Receptionist for Administration-related organizations. Possessing uncompromising work ethic, time management, organization and prioritization qualities.
Skills
  • Shelton State (10+ years)
  • Care Giver
  • Direct Care
  • Home Care
  • CNA
  • Home Health
  • Personal Care
  • Cna Certified
  • Secretarial (6 years)
  • Administrative Assistant
  • Clerical
  • Microsoft Word
  • Organizational Skills
  • Receptionist
  • Scheduling
  • Medical Terminology
  • Microsoft Office
  • CERTIFICATIONS AND LICENSES
  • CPR/First Aid
  • Driver's license
  • ASSESSMENTS
  • Direct Care -- Proficient
  • January 2020
  • Showing sensitivity and enthusiasm while providing care to patients.
  • Full results: https://share.indeedassessments.com/share_assignment/uigsjn4nvmqp5jn6
  • Nursing Aide Skills -- Highly Proficient
  • Administrative Assistant, Home Health, Scheduling
  • Attention to detail, Medical Terminology, Secretarial
  • Basic, Microsoft Office, Therapy
  • CNA, Office
  • Charts, Microsoft Word
  • Clerical, Nursing
  • Closing, Db
  • Com, Organizational Skills
  • Oral, Bathing
  • CPR, Phone
  • Dc, System
  • Filing, Coding
  • First Aid, Receiving
  • Home Care, Receptionist
Experience
01/2007 to 10/2013 CNA/Receptionist/Medical Records Atria Senior Living Group, Inc. | Allen, TX,
  • Screened and verified visitors for identification credentials and purpose of visit to maintain security of personnel and office environment.
  • Communicated with vendors to place and receive orders, request maintenance services and deliver instruction on behalf of office management.
  • Compiled and produced documents and reports and filed, copied or faxed required papers to appropriate parties.
  • Met incoming customers with professional approach and provided friendly, knowledgeable assistance.
  • Took accurate messages for staff and management to facilitate open and speedy communication.
  • Kept reception area clean and organized to offer positive first impression to every visitor.
  • Managed and anticipated clerical needs of company employees, including copying, faxing and file management.
  • Gathered, sorted, distributed and sent mail and packages.
  • Greeted customers, answered general questions and directed to appropriate locations.
  • Managed and controlled office supply inventory to ensure timely ordering or requisition of depleted or low-level stock.
  • Provided administrative support to team members, including making copies, sending faxes, organizing documents and rearranging schedules.
  • Answered and directed incoming calls using multi-line telephone system.
10/2013 to 10/2016 Private Caregiver Atria Senior Living Group, Inc. | Corvallis, OR,
  • Ambulated individuals with safe and effective strategies around home, public and medical locations.
  • Helped clients maintain daily living standards by assisting with personal hygiene needs.
  • Monitored vital signs and medication use, documenting variances and concerning responses.
  • Completed general housekeeping work to help clients, including preparing healthy meals and keeping personal areas neat.
  • Monitored clients' progress to report necessary changes.
  • Transported patients to and from medical, dental and personal care appointments.
  • Worked to improve patient outlook and daily living through compassionate care.
  • Supervised and supported activities of daily living such as medication administration and personal hygiene.
  • Assisted patients with daily personal hygiene tasks by providing bathing, dressing and grooming.
  • Ambulated patients in personal spaces, across facilities and in public locations with supportive care and attention to personal requirements.
  • Administered all necessary medications as directed by care plan.
  • Directed patients in simple prescribed exercises, including passive and active ROM to maintain musculoskeletal functions and increase strength.
  • Developed strong and trusting rapport with each patient to facilitate best possible care and assistance.
  • Maintained clean and well-organized environment to promote client happiness and safety.
10/2016 to 01/2020 Private Caregiver Mrs. Hunter Griffin | City, STATE,
  • Client was total bed bound
  • Completed general housekeeping work to help clients, including preparing healthy meals and keeping personal areas neat.
  • Assisted families in planning for meals and shopping for ingredients to meet nutritional plans.
  • Oversaw and planned resident schedules by coordinating doctor appointments, exercise routines, recreational activities and family visits.
  • Monitored vital signs and medication use, documenting variances and concerning responses.
  • Helped clients maintain daily living standards by assisting with personal hygiene needs.
  • Ambulated individuals with safe and effective strategies around home, public and medical locations.
  • Performed light housekeeping duties such as, making beds, sweeping floors and sanitizing surfaces.
  • Provided patients and families with emotional support and instruction in preparing healthy meals, independent living skills and adaptation to disability or illness.
  • Coordinated with doctors and registered nurses to develop care plans for patients.
  • Transported patients to and from medical, dental and personal care appointments.
  • Assisted patients with daily personal hygiene tasks by providing bathing, dressing and grooming.
  • Administered all necessary medications as directed by care plan.
  • Monitored clients' progress to report necessary changes.
Education and Training
Expected in 1986 Certificate in Secretarial | Shelton State Community College, Tuscaloosa, AL GPA:
Expected in 1985 High school | Advanced Business Northside High School, Northport, AL GPA:
Expected in | Emergency Medical Responder EMA, , GPA:
Expected in | Shelton State Community College, Tuscaloosa, AL GPA:
Activities and Honors
  • President of Student Government Association
  • Valedictorian
  • President Senior Class
  • Awarded Scholarship for Secretarial
  • GPA 3.8
Accomplishments
  • Certificate Emergency Medical Responder.
  • Volunteer Fire Fighter.
  • First Responder.
  • Biohazard and Chemical.
  • Achieved recognition by management for friendly and responsive service.
  • Documentation - Wrote and edited documents to keep staff informed on policies and procedures.
Additional Information
  • Authorized to work in the US for any employer

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Resume Overview

School Attended

  • Shelton State Community College
  • Northside High School
  • EMA
  • Shelton State Community College

Job Titles Held:

  • CNA/Receptionist/Medical Records
  • Private Caregiver
  • Private Caregiver

Degrees

  • Certificate in Secretarial
  • High school

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