LiveCareer-Resume
Jessica
Claire
resumesample@example.com
(555) 432-1000,
Montgomery Street, San Francisco, CA 94105
:
Summary

Dedicated CNA/Secretary accustomed to providing optimal patient care and support while assisting medical staff with meeting critical needs. Skilled in collecting specimens, cleaning rooms and managing dietary needs. Excellent communication and organizational skills combined with dependable, forward-thinking approach.

Certified CNA offering 8 years of experience in healthcare environments. Excellent time management abilities with compassionate bedside manner and astute observational skills. Knowledgeable about mobility assistance and patient hygiene needs.

Well-organized secretary with demonstrated knowledge of healthcare procedures and administrative operations in health care environments. Experienced with insurance forms, charts and other business correspondence.

Keep medical office operations smooth and efficient by organizing files, scheduling appointments and assisting patients. Background includes working in hospital settings to handle all provider and patient needs. Good interpersonal and communication skills.

Meticulous administrative professional offering a proven history of effectively facilitating seamless patient care through knowledge of lab testing protocols, patient chart management and team collaboration. Well-versed in transcribing physicians’ orders and communicating with staff members to foster efficiency and quality care.

Reliable Secretary driven to promote operational efficiency through advanced administrative and decision-making abilities. Insightful and productive team member with active communication skills and flexible approach to resolving daily issues.Compassionate Mental Health Tech with an understanding of empathy and proactive care. Over 8 years of experience in the field of behavioral analysis. Proficient in implementing specialized programs for individuals with intellectual, mental, emotional and developmental disabilities. Caring and well-organized with outstanding interpersonal, communication and social skills.

Seasoned secretary with solid 8-year background in high-volume hospital settings. Strong regulatory knowledge, multitasking abilities and independent thinking skills devoted to enhancing team performance. Well-organized and hardworking with adaptability and responsiveness for changing demands.

Dedicated and driven secretarial professional capable of organizing paperwork, setting up contracts and managing mail with accuracy and efficiency. Proficient in assisting with payroll, invoicing and payment processing.

Compassionate Mental Health Tech with an understanding of empathy and proactive care. Over 8 years of experience in the field of behavioral analysis. Proficient in implementing specialized programs for individuals with intellectual, mental, emotional and developmental disabilities. Caring and well-organized with outstanding interpersonal, communication and social skills.

Qualified Psychiatric Technician providing 8 years of experience in delivering treatment for mental health and substance abuse conditions. Genuine in offering quality patient care by fostering relationships, counseling and building communication to treat various types of patients and collaborate with family members. Expert in maintaining upbeat attitude and achieving peak performance.

Skills
  • Confidentiality understanding
  • Prioritization and time management
  • Filing experience
  • Office staff leadership
  • Problem-solving
  • Preparing contracts
  • Database management
  • Requisition processing
  • Inventory purchasing
  • Inventory supplies
  • Time management
  • Customer relations
  • Dedicated team player
  • Scheduling and calendar management
  • Directing visitors
  • Patient care advocacy
  • Data entry
  • Managing office supplies
  • Office equipment maintenance
  • Invoice organization
  • Multi-line phone systems
  • Strong problem solver
  • Scheduling
  • Inventory control
  • Documenting patient information
  • Medical terminology knowledge
  • Collecting vital signs
  • Respiratory equipment training
  • Performing patient intakes
  • General housekeeping ability
  • Infection control procedures
  • Grooming and bathing assistance
  • Preparing meals
  • Calm and level-headed under duress
  • Documentation procedures expert
  • Collecting specimens
  • Catheter change and preparation
  • Monitoring fluids
  • Patient relations
  • Quick problem solver
  • Electronic charting
  • Charting expertise
  • Assisting with personal grooming
  • Reliable transportation
  • Understands medical procedures
  • Valid NC driver's license
  • Team management
  • Team building
  • Relationship development
  • Supervision
  • First Aid/CPR
  • Administrative support
  • Problem resolution
  • Communications
Education and Training
Whiteville High School Whiteville, NC Expected in 05/2004 High School Diploma : - GPA :
Southeastern Community College Whiteville, NC Expected in : Early Childhood Education - GPA :
Robeson Community College Lumberton, NC Expected in : Nursing - GPA :
Robeson Community College Lumberton, NC Expected in 03/2015 CNA License : Certified Nursing Assistant - GPA :
Certifications
  • Certified Nursing Assistant
  • Basic Life Support (BLS) Certification
  • CPI/NCI Certified
  • Notary Public
  • Telemetry Certified
Experience
Southeastern Health - CNA/Psychiatric Technician/Secretary
City, STATE, 06/2012 - Current
issues.Compassionate assistance.
  • Kept office equipment functional and supplies well-stocked to promote efficient operations.
  • Guided administrative and professional staff through computer and software problems.
  • Managed and anticipated clerical needs of company employees, including copying, faxing and file management.
  • Made the schedule for all of the staff on the unit
  • Monitored and replenished medical supply inventory, facilitating optimal availability for patient care.
  • Conducted routine checks on standard patient vitals, including blood pressure, blood sugar and heart rate.
  • Fostered relationships with patients, caregivers and healthcare teams to achieve individual care plan targets.
  • Documented activities and recorded information in EMR system.
  • Supported diagnostic and treatment procedures, including setting up and operating specialized medical equipment.
  • Maintained accurate, timely flow of information by completing thorough patient records and updating healthcare team on patient status.
  • Preserved patient dignity and minimized discomfort by carrying out duties such as bedpan changes, diapering and bathing.
  • Provided hands-on nursing care under direct RN supervision, adhering to medical center policies and procedures.
  • Collected specimens, monitored vitals and maximized patient comfort.
  • Played games, including scatagories and bingo with patients on daily basis to boost mood, improve memory and provide light entertainment.
  • Documented patient intake and dietary requirements and assisted with feeding.
  • Cleaned and sanitized rooms and equipment using aseptic technique to prevent infection and cross-contamination.
  • Consulted with nurses to develop patient care plans and evaluate treatment options.
  • Responded to patient alarms and needs-assessment requests to identify course of treatment.
  • Managed and maintained patient rooms, shared-living areas and nursing stations.
  • Provided nursing assistance to residents in 26-bed psychiatric care facility.
  • Assisted patients with shaving, bathing and oral hygiene to promote healthy habits and overall wellness.
  • Used mobility devices and hoyer lift equipment to carefully and transport patients.
  • Collaborated with interdisciplinary healthcare teams to provide high-quality patient care.
  • Volunteered to work additional shifts and overtime during busy periods to maintain proper staffing and floor coverage.
  • Facilitated activities of daily living, including personal hygiene management, feeding and ambulation.
  • Documented information in patient charts and communicated status updates to interdisciplinary care team.
  • Examined and addressed lacerations, contusions and other physical symptoms in need of further attention.
  • Delivered counseling services, including one-on-one, group therapy
  • Created agendas and communication materials for team meetings.
  • Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.
  • Performed site evaluations, customer surveys and team audits.
  • Completed skills fair project resulting in teaching the hospital how to properly handle IVC paperwork.
  • Recognized by management for providing exceptional customer service.
  • Utilized Epic and McKesson to compile data gathered from various sources.
  • Earned reputation for good attendance and hard work.
  • scatagories
    Wal-Mart Stores Inc. - Cashier/Photo Lab Specialist
    City, STATE, 08/2004 - 04/2009
    • Maximized customer satisfaction by assisting customers complete purchases, locate items and sign up for rewards programs.
    • Trained new team members in cash register operation, stock procedures and customer service.
    • Troubleshoot and resolved issues with cash registers, card scanners and printers.
    • Helped customers find specific products, answering questions and offering advice.
    • Drove sales and add-on purchases by promoting specific item options to customers.
    • Read weekly sales inserts and tracked changing prices to remain up-to-date on store promotions.
    • Helped customers update accounts, sign up for new services and take advantage of special offers.
    • Maintained high productivity by efficiently processing cash, credit, debit and voucher program payments for customers.
    • Inspected items for damage and reported issues to supervisor to return unsalable merchandise and obtain replacements for customers.
    • Smoothly processed incoming orders, handling over 100 transactions per day with exceptional accuracy.
    • Assisted CMS's with completing end-of-day counts and securing funds to prevent loss or theft.
    • Monitored sidewalk sales events to protect products, added new merchandise and rang up purchases at outside registers.
    • Observed company return policy when processing refunds, including inspecting merchandise for wear or damage.
    • Completed daily recovery tasks to keep areas clean and neat for maximum efficiency.
    • Learned roles of other departments to provide coverage and keep store operational.
    • Properly verified customer identification for alcohol or tobacco purchases.
    • Notified security of suspected theft, including descriptions of individuals and items stolen to help control store losses.
    • Worked closely with front-end staff to assist customers.
    PD Quick - Cashier Food Prep
    City, STATE, 04/2002 - 05/2004
    • Troubleshoot and resolved issues with cash registers, card scanners and printers.
    • Maintained high productivity by efficiently processing cash, credit, debit and voucher program payments for customers.
    • Helped customers find specific products, answering questions and offering advice.
    • Trained new team members in cash register operation, stock procedures and customer service.
    • Protected staff and customers from infection by cleaning and sanitizing surfaces and equipment.
    • Answered customer phone calls to provide speedy and accurate information about store operations, products, promotions and orders.
    • Offered support to other stations during high-volume shifts to maintain optimal coverage and meet customer needs.
    • Rotated stock items and ingredients to maintain efficiency and freshness.
    • Verified proper operation of refrigerators, freezers and warming lamps by collecting temperature readings each shift.
    • Prepared for busy periods by organizing ingredients and restocking supplies for expected loads.
    • Protected food from spoilage by storing according to safety procedures.
    • Followed recipes and customer request details to prepare high-quality, delicious meals.
    • Kept all utensils, dishes and glasses clean and ready for customer use.
    • Cross-trained on the register and grill positions to support team and help meet all customer needs.
    • Packaged and stored food products appropriately to ensure proper handling and preservation.
    • Monitored and recorded temperatures of food, storage, and service areas to maintain established, regulatory guidelines.
    • Maintained clean and sanitized work area in accordance with food safety guidelines, avoiding cross-contamination of raw and prepared food products.
    • Re-stocked, organized and arranged service and food stations.
    • Removed trash and dropped food items regularly to keep workspaces neat and clean.
    • Greeted all customers.
    • Offered product recommendations when appropriate.
    • Operated and maintained cleaning equipment and tools, including dishwasher, hand wash stations, pot-scrubbing station and trash compactor.
    • Operated check stand equipment including cash register, scanner and scale.

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    Resume Overview

    School Attended

    • Whiteville High School
    • Southeastern Community College
    • Robeson Community College
    • Robeson Community College

    Job Titles Held:

    • CNA/Psychiatric Technician/Secretary
    • Cashier/Photo Lab Specialist
    • Cashier Food Prep

    Degrees

    • High School Diploma
    • Some College (No Degree)
    • Some College (No Degree)
    • CNA License

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