Recently certified Phlebotomist with extensive training and hands-on experience in venipuncture, capillary puncture, and special collection techniques. Quick to build rapport with patients and adept at helping patients' anxiety or discomfort. Prepared to launch career in healthcare with reputable organization.
Skills
MS Office
Problem resolution
Communications
Organization
First Aid/CPR
Customer service
Relationship development
Planning and coordination
Supervision
Education and Training
Nevada County CNA SchoolArkadelphia, AR, Expected in 07/2020 – –:Phlebotomy - GPA:
Shelby Valley CNA SchoolPikeville, KY, Expected in 06/2010 – –:CNA - GPA:
Shelby Valley High SchoolPikeville, KYExpected in 06/2010 – –High School Diploma: - GPA:
Experience
Always Best Care - CNA/Caregiver Spencer, IN, 02/2017 - 06/2018
Cleaned and sterilized blood pressure machines and glucose equipment to reduce risk of patient infection and contamination.
Promoted patient satisfaction by assisting with daily living needs such as bathing, dressing, toileting and exercising.
Documented patient intake and dietary requirements and assisted with feeding.
Managed and maintained patient rooms, shared-living areas and nursing stations.
Fostered relationships with patients, caregivers and healthcare teams to achieve individual care plan targets.
Used mobility devices an to transport patients.
Exhibited compassionate care and communication regarding issues surrounding death and dying.
Attended to patients in 28-bed unit, continuously checking on needs and maintaining high standards of patient care.
Volunteered to work additional shifts and overtime during busy periods to maintain proper staffing and floor coverage.
Facilitated activities of daily living, including personal hygiene management, feeding and ambulation.
Documented information in patient charts and communicated status updates to interdisciplinary care team.
Assisted patients with shaving, bathing and oral hygiene to promote healthy habits and overall wellness.
Responded to patient alarms and needs-assessment requests to identify course of treatment.
Common Spirit - PCT Steubenville, OH, 07/2014 - 01/2017
Supported diagnostic and treatment procedures, including setting up and operating specialized medical equipment.
Promoted patient satisfaction by assisting with daily living needs such as bathing, dressing, toileting and exercising.
Documented patient intake and dietary requirements and assisted with feeding.
Cleaned and sanitized rooms and equipment using aseptic technique to prevent infection and cross-contamination.
Managed and maintained patient rooms, shared-living areas and nursing stations.
Collaborated with interdisciplinary healthcare teams to provide high-quality patient care.
Fostered relationships with patients, caregivers and healthcare teams to achieve individual care plan targets.
Exhibited compassionate care and communication regarding issues surrounding death and dying.
Attended to patients in 17 to 30-bed unit, continuously checking on needs and maintaining high standards of patient care.
Collected [Type] samples to complete [Type] tests for patient, checking for changes that indicated potentially dangerous conditions.
Examined and addressed lacerations, contusions and other physical symptoms in need of further attention.
Volunteered to work additional shifts and overtime during busy periods to maintain proper staffing and floor coverage.
Facilitated activities of daily living, including personal hygiene management, feeding and ambulation.
Documented information in patient charts and communicated status updates to interdisciplinary care team.
Assisted patients with shaving, bathing and oral hygiene to promote healthy habits and overall wellness.
Collected biological specimens and packaged for laboratory transport to complete important diagnostic tests.
Responded to patient alarms and needs-assessment requests to identify course of treatment.
Used mobility devices to transport patients.
Westminster Village - CNA West Lafayette, IN, 06/2012 - 08/2014
Responded to patient alarms and needs-assessment requests to identify course of treatment.
Documented information in patient charts and communicated status updates to interdisciplinary care team.
Managed and maintained patient rooms, shared-living areas and nursing stations.
Facilitated activities of daily living, including personal hygiene management, feeding and ambulation.
Assisted patients with shaving, bathing and oral hygiene to promote healthy habits and overall wellness.
Documented patient intake and dietary requirements and assisted with feeding.
Used mobility devices and gait belt to transport patient.
Walmart - Cashier/Customer Service Representative City, STATE, 06/2010 - 06/2012
Read weekly sales inserts and monitored price changes.
Helped customers find specific products, answered questions and offered advice.
Assisted with purchases, locating items and signing up for rewards programs.
Resolved issues regarding customer complaints and escalated worsening concerns to CSM for remediation.
Processed returned items in accordance with store policy.
Welcomed customers, offering assistance to help find necessary store items.
Properly verified customer identification for alcohol or tobacco purchases.
Processed all sales transactions accurately and promptly to prevent long customer wait times.
Trained new team members in cash register operation, stock procedures and customer service.
Processed customer payments quickly and returned exact change and receipts.
Drove sales and add-on purchases by promoting specific item options to customers.
Observed company return policy when processing refunds, including inspecting merchandise for wear or damage.
Maintained high productivity by efficiently processing cash, credit, debit and voucher program payments for customers.
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