Goal-oriented with 20 years of experience in customer service and related positions. Lead teams effectively to maximize productivity while retaining service quality. Demonstrated proficiency in management and leadership skill. Business-minded professional tackling any job task with gusto and precision. Determined Front Office Supervisor delivering exceptional service and responding to questions and inquiries quickly. Demonstrating a positive attitude and the ability to adapt to any situation. Take-charge professional delivering executive support and team leadership to business operations. Dependable and detail-oriented with ability to manage multiple tasks and priorities. Broad experience includes office management, accounting, accounts receivable, invoicing, dispatching, database management, vendor negotiations and contract management. Recognized for exemplary customer service and team collaboration.
Management and Leadership thought out my 20 years of healthcare, consistent of being a team or group leader in every office I've had the pleasure of working in. As a manager my primary responsibilities were to hire, terminate, train staff, supervise the front and back offices. Assure that all medications and equipment used to put to date and tested daily by staff. I am a hard worker and have excellent communication, written and verbal skills. Collaborated closely with billing department and assisted with the verification of insurance within departments, helped oversee the billing and coding of collections and assisted in patient scheduling. Helped offices to increase diversity along with participating in the cultivation of new EMR systems among staff. Worked in all specialty offices in administration or clinical areas, such as Cardiology, Dermatology, Gastroenterology, Internal Medicine, Pulmonology, Endocrinology, along with minor surgeries, x-rays of extremities, injections, collecting of blood. Updating and kept the certification of full Clia Labs.
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