Montgomery Street, San Francisco, CA94105(555) 432-1000, resumesample@example.com
Professional Summary
I am a team leader with experience in system administration, human resources and project management, with high-energy, confident personality and an infectious enthusiasm for management and technology. I pride myself in my ability to establish long-term, positive and fun relationships with clients, co-workers and outside resources at all organizational levels. I'm a results oriented individual and decision-maker skilled in implementing new ideas. I value knowledge and learning and my ambition continues to drive me on the path to my success. I have advanced analytical skills with excellent problem solving capacity, the ability to multitask, reprioritize activities quickly and effectively. I'm a highly collaborative team player with extensive customer relationship skills and ability to prioritize tasks according to business needs. I believe in uncompromising ethics and transparent communication and providing decisive leadership, to cultivate and maintain relationships optimizing team dynamics, uniting diverse agendas to a common goal.
Skills
End to End Program Management
Stakeholders/Relation Management
Product/Project Management
Employment Law Knowledgeable
Java
Regulatory PCI & SOX Compliance and Reporting
Manual Production Deployments
Effective Problem Solving & Decision Making Skills
People Oriented and Results Driven
Active Listening, Negotiation and Presentation skills
MS Office, Project, Rally, Vizio, SharePoint
System monitoring
Linux
Server Management
Infrastructure planning
IBM Cloud services
Scripting skills
Work History
02/2020 to CurrentCloud EngineerLeidos Holdings Inc. | Fort Sill, OK,
Install, support and maintain company hardware and software infrastructure according to best practices
Collaborate with product team's in disaster planning, network backup and recovery process monitoring
Planned implementation of network enhancements and upgrades
Research and read up on new and unfamiliar technologies for quick and effective adoption
Develop strategies, budgets and deployment plans to inform and influence management and stakeholders
Apply deployment best practices and proper security protocols in network management
Prioritize simultaneous projects to perform effectively under shifting deadlines in fast-paced environment
Led server infrastructure development, quality assurance, staging and production systems
Support infrastructure and management tools to create and manage virtual server computing environment
Resolve issues and escalated problems with knowledgeable support and quality service
Maintain flexible schedule and responded to after-hours and weekend emergencies
Perform manual production deployments using linux command lines to deploy onto virtual machines
Participate in all phases of system development life cycle, from requirements analysis through system implementation
Establish company automation methodology, frameworks and tools
05/2017 to 02/2020Infrastructure Project ManagerIqvia Holdings Inc | Harrisburg, PA,
Worked closely with development team to integrate infrastructure with application development and provide engineered project plans for operational support
Defined requirements, scope definition, tasks, issues and quality to be tracked in Rally
Responsible for setting up PMO office, creating templates related to projects, standards and procedures, KPI metrics, and training using multiple management methodologies
Created and maintained schedules, work plans, budget, risk analysis, contingency plans, change management, overall project control and coordination, and team participation
Understand the overall vision for the organization and translate that into actionable project plans for the department
Reported to and/or advise senior management regarding information systems project plans, project risks, security risks and concerns, customer requests for scope changes, etc
Conducted regular, scheduled meetings with product owners as necessary
Effectively managed all project communications for all assigned IT related projects including Project Charters, Statements of Work, Internal Memos and Project Status Reports
Coordinated implementation of new infrastructure solutions and activities between management, IT staff and department personnel
Recognized opportunities for system or process improvement and make recommendations or take appropriate action
Effectively managed tasks for production deployments, hardware/software patching & enterprise maintenance
06/2016 to 04/2017Business Development ManagerEdmentum | Minneapolis, MN,
Established, developed and maintained relationships with clients as a resource for their projects and staffing needs
Review and validate project requirements provided by clients and work with recruiting team to determine contractor eligibility within the companies internal database or new recruits
Build rapport with prospects of IT and engineering departments for business development purposes
Played a key role in strategic planning and evaluation of new business opportunities
Responsible for ensuring a smooth transition of projects and act as single point of contact related to the clients and delivery of a project
Responsible for keeping close contact with hiring managers for prospecting strategies to target key decisions makers of new and existing clientele
Duties included close collaboration with multiple teams to suggest and build contacts that drive the overall strategic approach of the business
Provided direction, guidance and consultation for development, implementation, support & maintenance of application technologies with different project management methodologies
Created clearly detailed, informative RFP’s to bid for new clientele
Analyze client business requirements while providing alternative methods with most feasible and cost beneficial methods of meeting those requirements
Prepare and review budget; conduct cost benefit analyses of projects and project activities
Update and maintain internal databases, tracking systems and project plans with project specific information, contractor information
Represented company and promoted products at conferences and trade association meetings
11/2015 to 06/2016Human Resources GeneralistMarco Technologies | Peoria, IL,
Ability to handle 500+ employee base to include, but not limited to: Employee Relation Investigations, Leave of Absence and Benefit needs, Exit Interviews and all associated documentation
New hire on boarding system administration and I-9/E-Verify compliance
Interpreted and complied with all state and federal laws (including, but not limited to: ADA, EEOC, FLSA, FMLA)
The ability to maintain confidential information with discretion and tact
Proven ability to work in a fast-paced, entrepreneurial environment
Participate in team projects that address strategic initiatives as instructed by the HR Director
Serve as point person for office manager duties including maintenance, mailing, shopping, supplies, equipment, bills, and errands
Facilitate daily team meetings and ensure updates are documented appropriately
Function as a super user of our personal Applicant Tracking System (RM) and integrate technology resources into all appropriate processes, procedures, and relationship management
Day to day management of Sales Force client and consultant updates
Develop tools and techniques to assist the organization in meeting staffing and placement needs
Work with third party vendors to coordinate any travel, housing, and rental car needs as required by the new hire’s on boarding process
Organize office operations and procedures
Manage relationships with vendors, service providers, and landlord, ensuring that all items are invoiced and paid on time
Manage contract and price negotiations with subcontract vendors, service providers, and vendor management companies
Education
Expected in 05/2015Bachelor of Business Administration | Business Administration And ManagementThe University of Texas At San Antonio, San Antonio, TXGPA:
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