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Adaptable Project Manager with distinguished knowledge of designing and proposing projects and managing operational infrastructure. Proven leadership skills with customer-oriented management and program introduction. Respectful Clinical Manager with extensive knowledge of health care administration and clinical philosophy. Familiar with fiscal management systems and human resource management. Talented at maintaining and developing effective relationships with staff, patients, and senior management. Excellent supervisory skills and performance working under pressure.
- Dedicated individual with proven ability to critically and quickly resolve situations.
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- Analyze and actualize proactive measures that ensure completion of projects and exercise effective team leadership, among other key attributes and skills.
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08/2021 to Current Clinical Trial Project Manager Iqvia Holdings Inc – Toledo, OH,
- Collected data and followed research protocols, operations manuals and case report form requirements.
- Coordinated clinical trials focused on compassionate use, oncology.
- Monitored unit budget to meet financial objectives for spend rate and funding.
- Followed informed consent processes and maintained records.
- Collected, evaluated and modeled collected data.
- Screened patient records, databases and physician referrals to identify prospective candidates for research studies.
- Maintained compliance with protocols covering patient care and clinical trial operations.
- Worked with principal investigator and sponsors to facilitate daily trial activities and comply with research protocols.
- Used Microsoft Word and other software tools to create documents and other communications.
- Resolved problems, improved operations and provided exceptional service.
- Eliminated downtime and maximized revenue by providing top project quality control.
04/2020 to 08/2021 Clinical Project Manager Merit Medical Systems, Inc. – New York City, NY,
- Leads project team and expected to collaborate with cross functional groups to ensure projects are conducted in compliance with appropriate protocol, SOPs and regulatory agency guidelines
- Establish working relationships with client project teams which result in client satisfaction, operational excellence and increase potential for repeat business
- Hire and develop staff to maintain adequate and quality resource to support operational needs
- Able to act efficiently in environment with dynamic timelines and priorities
04/2017 to 03/2020 Global Study Manager Principia Biopharma Inc. – Long Beach, CA,
- Remotely leads multiple teams, each of which are comprised of Regional Study Coordinator, Study Design Lead
- Client facing role monitoring timelines for critical client deliverables
- Acquires understanding of site specific study feasibility and protocols at expert level to act as resource
- Models collaborative attitude, effective communication strategies, and excellent customer service
- Has managed up to 30 active study projects across North America, Asia, Europe and Latin America simultaneously
- Trial experience covering following: Phase I, Phase II, oncology, obesity, rheumatology, endocrinology, osteogenesis imperfecta
- Routinely applies budget, risk, and milestone management
01/2010 to 03/2017 Senior Client Manager Willis Towers Watson – Oslo, MN,
Promoted four times during tenure as a result of work ethic, willingness to take on increasing responsibility, and tireless efforts to ensure organization’s success
Senior Client Manager
- Managed contracts for scribe programs and services at 20 hospitals nationally
- Developed client specific implementation programs, and resource materials
- Utilized performance data to retrospectively assess for areas for improvement at contract sites
Senior Project Leader
- Responsible for implementation of client specific scribe programs at multiple sites across U.S.
- As primary contact, worked closely with clients to establish goals for their specific programs
- Anticipated client needs by performing routine quality assessments of services for assigned contracts
- Ensured staffing levels within budget, which involved selecting staff and performing payroll functions
Junior Project Leader
- Supported Senior Project Leader in ensuring efficient and effective implementation of programs according to specific contract specifications, local laws, policies, and procedures
- Provided onsite presence to collaborate with hospital administration to understand departmental flow, physician preferences, and expectations
Chief Scribe
- Supervised 15 scribes, which involved participating in recruitment and selection, training, performance assessment, counseling as needed, and termination
- Provided mentorship and guidance
- Performed scheduling and payroll tasks
Medical Scribe
- Performed task of real-time documentation for medical providers who would dictate assessments, impressions, and interpretation of tests
- Assisted with patient flow by providing continuous updates on patient arrival, status, disposition, and testing results
Expected in 05/2010 Master of Science: Physiology
Ball State University - Muncie, IN
GPA:
Expected in 07/2006 Bachelor of Science: Biology, Pre-Medicine
Ball State University - Muncie, IN,
GPA:
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