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clinical technician resume example with 15+ years of experience

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Jessica Claire
, , 100 Montgomery St. 10th Floor (555) 432-1000, resumesample@example.com
Professional Summary

Highly motivated and positive individual with great organizational and communication skills. Customer service master and efficient problem solver. Deftly manages administrative functions while delivering thorough answers and solutions to foster exceptional customer experiences. Proficient and caring Nursing team member offering over 11 years of patient-facing experience. Adept at addressing patient needs with compassionate care and attention to detail. Diligent about maximizing satisfaction, safety and wellness while serving patients of all backgrounds.

Skills
  • Patient data confidentiality
  • Incoming Call Reception
  • Filing
  • Medical laboratory procedures
  • Patient services
  • Infection Control Standards
  • HIPAA Compliance
  • ADLs Assistance
  • Culturally competent care
  • Measuring Vital Statistics
  • Specimen Collection
  • Phlebotomy
  • Patient Records Documentation
  • Urinalysis
  • Aseptic Techniques
  • Height and Weight Measurement
  • Automated Laboratory Testing
  • Post-Mortem Care
  • Butterfly Needles
  • Electronic Communication
  • Materials Testing
  • Glucose Monitors and Meters
Work History
01/2023 to Current CNA Providence Health & Services | Irvine, CA,
  • Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
  • Promoted good oral and personal hygiene by aiding patients with shaving, bathing and teeth brushing.
  • Evaluated patients to identify and address wounds, behavioral concerns and medically relevant symptoms.
  • Checked patient vitals such as temperature, blood pressure and blood sugar levels.
06/2021 to 01/2023 Clinical Technician Rush-Copley Medical Center | Sugar Grove, IL,
  • Assisted in implementation of customized care plans, focusing on patient wellness and comfort.
  • Worked with physicians and nurses in patience care excellence.
  • Monitored patients and maintained detailed records for physician review.
  • Collaborated with healthcare providers and administrators in proper testing.
  • Liaised with patients regarding medical records and answered questions pertaining to evaluations.
  • Set up, maintained and verified sterility of lab equipment and tools.
  • Maintained strict aseptic fields when collecting biological samples, minimizing staff and patient infection risks.
  • Collect blood and tissue samples with focus on accuracy and adherence to aseptic techniques.
  • Assisted with safe transfusions by conducting tests and completing blood counts.
  • Assisted pathology team with skilled analyses by preparing tissue samples.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Worked with customers to understand needs and provide excellent service.
  • Devoted special emphasis to punctuality and worked to maintain outstanding attendance record.
06/2017 to 06/2021 Business Associate St. Catherine Of Siena | Plainview, NY,
  • Managed office inventory by restocking supplies and placing purchase orders to maintain adequate stock levels.
  • Answered multi-line phone system by 3rd ring and transferred callers to appropriate department or staff member.
  • Carefully transcribed phone messages and relayed to appropriate personnel within 2 minutes of each call.
  • Maintained fully functional office equipment and well-organized supplies to enhance team productivity.
  • Documented patient medical information, case histories and insurance details to facilitate smooth appointments and payment processing.
  • Organized paperwork such as charts and reports for office and patient needs.
  • Maintained current and accurate medical records for over 24 patients.
  • Maintained rapport with all unit staff, including physicians, nurse and other healthcare personnel.
02/2011 to 06/2017 Patient Care Associate Promedica Senior Care | Farmington, MI,
  • Monitored, tracked and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery.
  • Facilitated communication between all hospital departments.
  • Maintained confidentiality of patient data and condition at all times to safeguard health information.
  • Monitored progress and documented any patient health status changes, keeping healthcare team updated.
  • Obtained patient vital signs and observed patient conditions to record progress in daily chart.
  • Performed patient mobility services by turning, lifting, moving and repositioning patients.
  • Monitored and maintained cleanliness, sanitation, and organization of assigned station and service areas.
  • Supervised daily activities and provided assistance when needed.
  • Completed documentation of care, hospital actions and patient activities.
  • Recorded vital signs, such as temperature, blood pressure, pulse, or respiration rate, as directed by medical or nursing staff.
  • Protected patients by following infection control, sharps disposal and biohazardous waste disposal procedures.
  • Obtained blood specimens by performing venipunctures and finger sticks 12 times per day.
  • Adhered to cleaning protocol for EKG machine, Holter cables and accessories to provide safe environment.
  • Tracked findings of procedures such as EKGs using manual and automated recording devices.
11/2007 to 02/2011 CNA Company Name | City, State,
  • Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
  • Facilitated activities of daily living, including personal hygiene management, feeding and ambulation.
  • Gathered dietary information, assisted with feeding and monitored intake to help patients achieve nutritional objectives and support wellness goals.
  • Maximized patient satisfaction by helping individuals carry out personal tasks such as dressing and walking.
  • Reduced risks of patient infection and cross-contamination by cleaning and sterilizing equipment.
  • Transported patients between rooms and appointments or testing locations.
Education
Expected in 06/2006 to to High School Diploma | James Hillhouse High School, New Haven, CT GPA:
Expected in 05/2024 to to Associate of Science | Nursing Housatonic Community College, Bridgeport, CT GPA:
  • Dean's List spring semester 2020
  • Graduated 2022 with certificate health care
Certifications
  • First Aid/CPR Certified
  • Certified Nurse Assistant (CNA)

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Resume Overview

School Attended

  • James Hillhouse High School
  • Housatonic Community College

Job Titles Held:

  • CNA
  • Clinical Technician
  • Business Associate
  • Patient Care Associate
  • CNA

Degrees

  • High School Diploma
  • Associate of Science

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