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Clinical/Surgical Coordinator/MA Resume Example

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CLINICAL/SURGICAL COORDINATOR/MA
Summary

Competent and caring nursing professional with over 500 hours of hands on clinical experience in various setting as a student nurse. Excellent clinical and academic performance recognized by faculty and preceptor.

Over 5 years experience working with patients in the outpatient setting (medical office) as well as extensive leadership experience in various office and clinical settings.

Skills
  • Attention to detail and accuracy
  • Initiative
  • Leadership
  • Surgery scheduling - outpatient
  • In-office surgical procedures -outpatient
  • Post-surgical care - outpatient
  • Surgical procedure preparation - outpatient
  • Surgical supplies and equipment - outpatient
  • Electronic charting
  • Patient monitoring
  • Medical screening
Education and Training
Bachelor of ScienceResurrection UniversityChicago, ILNursing, Expected in 08/2020
Some College (No Degree)Everest CollegeChicago, ILMedical Assisting
Certifications
  • Certified Medical Assistant (CMA)
  • First Aid/CPR
Experience
The Ear, Nose and Throat CenterClinical/Surgical Coordinator/MA | Park Ridge, IL03/2018 to 03/2020
  • Performed a variety of clinical activities.
  • Worked with minimal supervision in all areas clinical.
  • Surgical coordinator/scheduler for 5 providers,( successfully coordinated all areas of scheduling and pre-op testing with patients , MD and OR; successfully provided support to patients pre and post-op; obtained pre-certifications , referrals for scheduled procedures; Maintained calendars and schedules related to surgical and pre-operative procedures.
  • Set up and assisted in office special procedures as needed.
  • Provided support in all other areas needed for the office as assigned.).
  • Experienced in clinical communications:.
  • Patient inquires.
  • Responded to incoming calls; patient and family education regarding treatment instructions; when indicated, direct inquiries and reports to physicians for decision making- then call patients with results and care plans.
  • Consults from referring physicians.
  • Obtain clinical information from referring physician and communicate to the appropriate "on-call" provider who will care for the patient.
  • Lab results and correspondence.
  • Reviewed and triage clinical paperwork, manage or forward to appropriate provider.
  • Completed patient paperwork ( FMLA, employment forms, scheduled surgery paperwork, etc).
  • Resolveed office problems and facilitate solutions, confer with supervisor to resolve more complex issues.
  • Generate letters requested by physician or patient, per office protocol.
  • Assisted in training of new employees.
  • Entered, per office protocol, non-medication orders and/or referrals.
  • Performed pre-certification of orders, procedures and surgeries.
  • Createed procedure manuals.
  • Assisted in clinic, rooming patients, chief complaint, medication reconciliation, administer allergy testing, assist in procedures.
  • Supervised clinical staff for handling and processing of specimens being sent to lab.
  • Perform all other tasks and projects assigned by the physician.
  • Daily calibration of equipment (CT).
Onsite Healthcare ServicesOffice Manager/Administrative Assistant | Lincolnwood, IL02/2017 to 03/2018
  • Managed the reception area to ensure effective telephone and mail communications both internally and externally to maintain professional image.
  • Supervised and coordinated overall administrative activities.
  • Supervised the maintenance and alteration of office areas and equipment, as well as layout, arrangement and housekeeping of office facilities.
  • Managed medical document workflow (fax, mail, scan and upload).
  • Negotiated the purchase of office supplies, medical equipment, etc., for the entire staff in accordance with company purchasing policies and budgetary restrictions.
  • Participated as needed in special department projects.
  • HR support.
  • Provided informative material for patients.
  • Ensured compliance with current healthcare regulations and high ethical standards.
  • Managed inventory of medical and office supplies.
  • Coordinated activities (conferences, holidays, and other social activities).
  • Worked closely with the IT manager to maintain and update office equipment.
  • Recorded and documented transcripts for meetings as necessary.
  • Offered office support to doctors on staff.
  • Evaluated and identified ineffective workflow processes, implements solutions to improve productivity and personnel performance.
  • Cultivated community relations and worked with teams to ensure program optimization.
  • Coordinated logistics for corporate events.
  • Enhanced customer satisfaction ratings by resolving account issues efficiently.
Dr Arvind Patel MDMedical Assistant | Des Plaines, IL11/2014 to 07/2015
  • Performed front desk duties, including answering phones, scheduling appointments, greeting patients and ordering supplies.
  • Checked patients in, collected and verified insurance information, compiled new patient forms, scheduled appointments and updated patient files.
  • Assisted with diagnostic testing by collecting and packaging biological specimens for internal and laboratory analyses.
  • Conducted patient interviews to gather health history, vital signs and information about current medical issues.
  • Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate effective treatment.
  • Led patients to exam rooms, answered general questions and prepared patients for physician by explaining process.
  • Cleaned, restocked and prepared exam rooms and medical equipment.
  • Scheduled surgeries by making arrangements with surgical center and verifying times with patients, preparing charts, pre-admission and consent forms.
  • Followed all principles of asepsis and infection control.
  • Sterilized medical instruments as needed.
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Resume Overview

Companies Worked For:

  • The Ear, Nose and Throat Center
  • Onsite Healthcare Services
  • Dr Arvind Patel MD

School Attended

  • Resurrection University
  • Everest College

Job Titles Held:

  • Clinical/Surgical Coordinator/MA
  • Office Manager/Administrative Assistant
  • Medical Assistant

Degrees

  • Bachelor of Science
    Some College (No Degree)

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