Clinical Quality Improvement Manager Resume Example
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CLINICAL QUALITY IMPROVEMENT MANAGER
Professional Summary
Data-driven nursing professional with over seventeen years of nursing experience in various health care settings. Seeks a challenging and varied position that will enable me to capitalize on my professional experience and leadership skills with opportunities for professional growth.
Certifications and Licenses
Registered Nurse
Nurse Executive - Board Certified
Basic Life Support for Healthcare Providers
Skill Highlights
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Experience
Nurse NavigatorSep 2018 to Current
Company Name － City, State
Company Name － City, State
- Provide individualized navigation and care coordination for total shoulder, hip and knee joint replacement surgery patients through the continuum of care.
- Support and track surgical optimization of over 500 surgical candidates yearly.
- Manage total joint program and disease specific certification for clinic and in partnership with hospital navigator.
Registered Nurse & Board of Directors SecretaryMar 2018 to Oct 2018
Company Name － City, State
Company Name － City, State
- Volunteered monthly at rotating sites providing assessment, treatment recommendations and over-the-counter medication distribution to homeless patients.
- Delivered high-quality and compassionate treatment to all patients.
- Reviewed nursing protocols and assisted with updates throughout organization
Clinical Quality Improvement ManagerNov 2016 to Apr 2018
Company Name － City, State
Company Name － City, State
- Coordinated individual hospital and state-wide trainings to hospital executives and staff for Hospital Improvement Innovation Network clinical topics
- Provided project management for multiple quality improvement state wide efforts
- Monitored nursing sensitive measures data submissions, compiling work group according to Senate Bill specifications to provide evidence-based best practice recommendations
- Representative on State of Colorado Stroke Advisory Board and Newborn Screening Advisory Committee
Assistant Nurse ManagerOct 2014 to Nov 2016
Company Name － City, State
Company Name － City, State
- Lead daily operations of seventeen nursing staff members to achieve quality performance in alignment with established standards and metrics. Trained staff in new processes when needed.
- Collaborated with leadership team in developing performance improvement, initiatives and workforce engagement
- Created and maintained dashboards with program data for stakeholders
- Educated staff to new policies and processes
Telephone Triage NurseApr 2014 to Oct 2014
Company Name － City, State
Company Name － City, State
- Answered calls for all lines of business meeting designated monthly metrics consistently
- Utilized Schmitt-Thompson guidelines via LVM software
- Lead RN responsible for call queue workflow and needed staffing changes
Progressive Care Unit NurseJul 2007 to Dec 2013
Company Name － City, State
Company Name － City, State
- Completed preparation and recovery care for cardiac interventions on 24-bed Progressive Care Unit and the Cardiovascular Center
- Provided education and patient care to meet all quality measures for acute and chronic medical conditions to enhance patient understanding and compliance
- Founding member of Progressive Care Unit Shared Governance Committee
- Unit representative on Nurse Practice Council
- Relief Clinical Lead and New Employee Preceptor
Inpatient Children's Psychiatric Charge NurseOct 2004 to Mar 2007
Company Name － City, State
Company Name － City, State
- Charge Nurse for 22-bed inpatient unit
- Coordinated
Milieu
Therapists
and de-escalation processes
Women's Care Unit Charge NurseJun 2002 to Jun 2004
Company Name － City, State
Company Name － City, State
- Charge Nurse on 20-bed inpatient Women's Care Unit.
- Provided postpartum and newborn nursing care as well as post-operative nursing care to gynecological patients
- Provided Newborn Nursery care and Instructed Infant Safety Class
Education and Training
Better Quality through Better Measurement2016Institute for Healthcare Improvement － City, State
Coaching for Continuous Improvement2016Denver Health Lean Academy － City, State
Lean Analytics 2016Denver Health Lean Academy － City, State
LEAN Bronze Certification2012Boulder Community Health － City, State
Bachelor of Science, Nursing2012University of Colorado Anschutz Health and Wellness Center － City, State
Master of Arts, Teaching2006Johnson and Wales University － City, State
Associate of Science, Nursing2002Front Range Community College － City, State
Bachelor of Arts, Holistic Health1993Prescott College － City, State
Awards & Recognition
2016 Denver Health Growth Pillar Award
- Project management and implementation of Connect 2 Care initiative to enhance pediatric patients continuity of care
2016 Denver Health Workforce Engagement Pillar Award
- Highest Press Ganey Power Score
- 100% Readiness Score
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Resume Overview
School Attended
- Institute for Healthcare Improvement
- Denver Health Lean Academy
- Boulder Community Health
- University of Colorado Anschutz Health and Wellness Center
- Johnson and Wales University
- Front Range Community College
- Prescott College
Job Titles Held:
- Nurse Navigator
- Registered Nurse & Board of Directors Secretary
- Clinical Quality Improvement Manager
- Assistant Nurse Manager
- Telephone Triage Nurse
- Progressive Care Unit Nurse
- Inpatient Children's Psychiatric Charge Nurse
- Women's Care Unit Charge Nurse
Degrees
- Better Quality through Better Measurement 2016
Coaching for Continuous Improvement 2016
Lean Analytics 2016
LEAN Bronze Certification 2012
Bachelor of Science , Nursing 2012
Master of Arts , Teaching 2006
Associate of Science , Nursing 2002
Bachelor of Arts , Holistic Health 1993
