Jessica Claire
Montgomery Street, San Francisco, CA 94105 (555) 432-1000,
Professional Summary

Data-driven nursing professional with over seventeen years of nursing experience in various health care settings. Seeks a challenging and varied position that will enable me to capitalize on my professional experience and leadership skills with opportunities for professional growth.

Certifications and Licenses
Registered Nurse
Nurse Executive - Board Certified
Basic Life Support for Healthcare Providers
Skill Highlights
  • Project Management
  • Program Sustainment
  • Quality Improvement
  • Team Leadership
  • Clinical Expertise
  • Lean Principles
09/2018 to Current Nurse Navigator Beaumont Hospitals | Van Buren Township, MI,
  • Provide individualized navigation and care coordination for total shoulder, hip and knee joint replacement surgery patients through the continuum of care.
  • Support and track surgical optimization of over 500 surgical candidates yearly.
  • Manage total joint program and disease specific certification for clinic and in partnership with hospital navigator.
03/2018 to 10/2018 Registered Nurse & Board of Directors Secretary Tenet Healthcare Corporation | Newport, NH,
  • Volunteered monthly at rotating sites providing assessment, treatment recommendations and over-the-counter medication distribution to homeless patients.
  • Delivered high-quality and compassionate treatment to all patients.
  • Reviewed nursing protocols and assisted with updates throughout organization
10/2016 to 03/2018 Clinical Quality Improvement Manager Carepoint Health | Bayonne, NJ,
  • Coordinated individual hospital and state-wide trainings to hospital executives and staff for Hospital Improvement Innovation Network clinical topics 
  • Provided project management for multiple quality improvement state wide efforts 
  • Monitored nursing sensitive measures data submissions, compiling work group according to Senate Bill specifications to provide evidence-based best practice recommendations 
  • Representative on State of Colorado Stroke Advisory Board and Newborn Screening Advisory Committee
09/2014 to 10/2016 Assistant Nurse Manager Us Oncology, Inc. | Campbell, CA,
  • Lead daily operations of seventeen nursing staff members to achieve quality performance in alignment with established standards and metrics. Trained staff in new processes when needed.
  • Collaborated with leadership team in developing performance improvement, initiatives and workforce engagement
  • Created and maintained dashboards with program data for stakeholders
  • Educated staff to new policies and processes
04/2014 to 10/2014 Telephone Triage Nurse Common Spirit | Belmont, CA,
  • Answered calls for all lines of business meeting designated monthly metrics consistently
  • Utilized Schmitt-Thompson guidelines via LVM software
  • Lead RN responsible for call queue workflow and needed staffing changes
06/2007 to 11/2013 Progressive Care Unit Nurse Boulder Community Health | City, STATE,
  • Completed preparation and recovery care for cardiac interventions on 24-bed Progressive Care Unit and the Cardiovascular Center
  • Provided education and patient care to meet all quality measures for acute and chronic medical conditions to enhance patient understanding and compliance
  • Founding member of Progressive Care Unit Shared Governance Committee
  • Unit representative on Nurse Practice Council
  • Relief Clinical Lead and New Employee Preceptor
10/2004 to 03/2007 Inpatient Children's Psychiatric Charge Nurse Bradley Hospital | City, STATE,
  • Charge Nurse for 22-bed inpatient unit
  • Coordinated Milieu Therapists and de-escalation processes
06/2002 to 06/2004 Women's Care Unit Charge Nurse Presbyterian/St. Luke's Medical Center | City, STATE,
  • Charge Nurse on 20-bed inpatient Women’s Care Unit.
  • Provided postpartum and newborn nursing care as well as post-operative nursing care to gynecological patients
  • Provided Newborn Nursery care and Instructed Infant Safety Class 
Education and Training
Expected in 2016 | Better Quality through Better Measurement Institute for Healthcare Improvement, Denver, CO GPA:
Expected in 2016 | Coaching for Continuous Improvement Denver Health Lean Academy, Denver, CO GPA:
Expected in 2016 | Lean Analytics Denver Health Lean Academy, Denver, CO GPA:
Expected in 2012 | LEAN Bronze Certification Boulder Community Health, Boulder, CO GPA:
Expected in 2012 Bachelor of Science | Nursing University of Colorado Anschutz Health and Wellness Center, Aurora, CO GPA:
Expected in 2006 Master of Arts | Teaching Johnson and Wales University, Providence, RI GPA:
Expected in 2002 Associate of Science | Nursing Front Range Community College, Westminster, CO GPA:
Expected in 1993 Bachelor of Arts | Holistic Health Prescott College, Prescott, AZ GPA:

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Resume Overview

School Attended

  • Institute for Healthcare Improvement
  • Denver Health Lean Academy
  • Denver Health Lean Academy
  • Boulder Community Health
  • University of Colorado Anschutz Health and Wellness Center
  • Johnson and Wales University
  • Front Range Community College
  • Prescott College

Job Titles Held:

  • Nurse Navigator
  • Registered Nurse & Board of Directors Secretary
  • Clinical Quality Improvement Manager
  • Assistant Nurse Manager
  • Telephone Triage Nurse
  • Progressive Care Unit Nurse
  • Inpatient Children's Psychiatric Charge Nurse
  • Women's Care Unit Charge Nurse


  • Bachelor of Science
  • Master of Arts
  • Associate of Science
  • Bachelor of Arts

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