Clinical Quality Improvement Manager Resume Example Orthoone

CLINICAL QUALITY IMPROVEMENT MANAGER

Professional Summary

Data-driven nursing professional with over seventeen years of nursing experience in various health care settings. Seeks a challenging and varied position that will enable me to capitalize on my professional experience and leadership skills with opportunities for professional growth.

Certifications and Licenses

Registered Nurse

Nurse Executive - Board Certified

Basic Life Support for Healthcare Providers

Skill Highlights

Project Management
Program Sustainment
Quality Improvement

Team Leadership
Clinical Expertise
Lean Principles

Experience

Nurse NavigatorSep 2018 to Current
OrthoONE － Denver, CO

Provide individualized navigation and care coordination for total shoulder, hip and knee joint replacement surgery patients through the continuum of care.
Support and track surgical optimization of over 500 surgical candidates yearly.
Manage total joint program and disease specific certification for clinic and in partnership with hospital navigator.

Registered Nurse & Board of Directors SecretaryMar 2018 to Oct 2018
St. Benedict's Health And Healing Ministry － Boulder, CO

Volunteered monthly at rotating sites providing assessment, treatment recommendations and over-the-counter medication distribution to homeless patients.
Delivered high-quality and compassionate treatment to all patients.
Reviewed nursing protocols and assisted with updates throughout organization

Clinical Quality Improvement ManagerNov 2016 to Apr 2018
Colorado Hospital Association － Greenwood Village, CO

Coordinated individual hospital and state-wide trainings to hospital executives and staff for Hospital Improvement Innovation Network clinical topics
Provided project management for multiple quality improvement state wide efforts
Monitored nursing sensitive measures data submissions, compiling work group according to Senate Bill specifications to provide evidence-based best practice recommendations
Representative on State of Colorado Stroke Advisory Board and Newborn Screening Advisory Committee

Assistant Nurse ManagerOct 2014 to Nov 2016
Denver Health NurseLine － Denver, CO

Lead daily operations of seventeen nursing staff members to achieve quality performance in alignment with established standards and metrics. Trained staff in new processes when needed.
Collaborated with leadership team in developing performance improvement, initiatives and workforce engagement
Created and maintained dashboards with program data for stakeholders
Educated staff to new policies and processes

Telephone Triage NurseApr 2014 to Oct 2014
Denver Health NurseLine － Denver, CO

Answered calls for all lines of business meeting designated monthly metrics consistently
Utilized Schmitt-Thompson guidelines via LVM software
Lead RN responsible for call queue workflow and needed staffing changes

Progressive Care Unit NurseJul 2007 to Dec 2013
Boulder Community Health － Boulder, CO

Completed preparation and recovery care for cardiac interventions on 24-bed Progressive Care Unit and the Cardiovascular Center
Provided education and patient care to meet all quality measures for acute and chronic medical conditions to enhance patient understanding and compliance
Founding member of Progressive Care Unit Shared Governance Committee
Unit representative on Nurse Practice Council
Relief Clinical Lead and New Employee Preceptor

Inpatient Children's Psychiatric Charge NurseOct 2004 to Mar 2007
Bradley Hospital － Providence, RI

Charge Nurse for 22-bed inpatient unit
Coordinated Milieu Therapists and de-escalation processes

Women's Care Unit Charge NurseJun 2002 to Jun 2004
Presbyterian/St. Luke's Medical Center － Denver, CO

Charge Nurse on 20-bed inpatient Women's Care Unit.
Provided postpartum and newborn nursing care as well as post-operative nursing care to gynecological patients
Provided Newborn Nursery care and Instructed Infant Safety Class

Education and Training

Better Quality through Better Measurement2016Institute for Healthcare Improvement － Denver, CO

Coaching for Continuous Improvement2016Denver Health Lean Academy － Denver, CO

Lean Analytics 2016Denver Health Lean Academy － Denver, CO

LEAN Bronze Certification2012Boulder Community Health － Boulder, CO

Bachelor of Science, Nursing2012University of Colorado Anschutz Health and Wellness Center － Aurora, CO

Master of Arts, Teaching2006Johnson and Wales University － Providence, RI

Associate of Science, Nursing2002Front Range Community College － Westminster, CO

Bachelor of Arts, Holistic Health1993Prescott College － Prescott, AZ

Awards & Recognition

2016 Denver Health Growth Pillar Award

Project management and implementation of Connect 2 Care initiative to enhance pediatric patients continuity of care

2016 Denver Health Workforce Engagement Pillar Award

Highest Press Ganey Power Score
100% Readiness Score

Resume Overview

Companies Worked For:

OrthoONE
St. Benedict's Health And Healing Ministry
Colorado Hospital Association
Denver Health NurseLine
Boulder Community Health
Bradley Hospital
Presbyterian/St. Luke's Medical Center

School Attended

Institute for Healthcare Improvement
Denver Health Lean Academy
Boulder Community Health
University of Colorado Anschutz Health and Wellness Center
Johnson and Wales University
Front Range Community College
Prescott College

Job Titles Held:

Nurse Navigator
Registered Nurse & Board of Directors Secretary
Clinical Quality Improvement Manager
Assistant Nurse Manager
Telephone Triage Nurse
Progressive Care Unit Nurse
Inpatient Children's Psychiatric Charge Nurse
Women's Care Unit Charge Nurse

Degrees

Better Quality through Better Measurement 2016
Coaching for Continuous Improvement 2016
Lean Analytics 2016
LEAN Bronze Certification 2012
Bachelor of Science , Nursing 2012
Master of Arts , Teaching 2006
Associate of Science , Nursing 2002
Bachelor of Arts , Holistic Health 1993

Clinical Quality Improvement Manager Resume Example

Resume Score: 80%

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