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Clinical Quality Improvement Manager Resume Example

Resume Score: 80%

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CLINICAL QUALITY IMPROVEMENT MANAGER
Professional Summary

Data-driven nursing professional with over seventeen years of nursing experience in various health care settings. Seeks a challenging and varied position that will enable me to capitalize on my professional experience and leadership skills with opportunities for professional growth.

Certifications and Licenses
Registered Nurse
Nurse Executive - Board Certified
Basic Life Support for Healthcare Providers
Skill Highlights
  • Project Management
  • Program Sustainment
  • Quality Improvement
  • Team Leadership
  • Clinical Expertise
  • Lean Principles
Experience
Nurse NavigatorSep 2018 to Current
OrthoONE - Denver, CO
  • Provide individualized navigation and care coordination for total shoulder, hip and knee joint replacement surgery patients through the continuum of care.
  • Support and track surgical optimization of over 500 surgical candidates yearly.
  • Manage total joint program and disease specific certification for clinic and in partnership with hospital navigator.
Registered Nurse & Board of Directors SecretaryMar 2018 to Oct 2018
St. Benedict's Health And Healing Ministry - Boulder, CO
  • Volunteered monthly at rotating sites providing assessment, treatment recommendations and over-the-counter medication distribution to homeless patients.
  • Delivered high-quality and compassionate treatment to all patients.
  • Reviewed nursing protocols and assisted with updates throughout organization
Clinical Quality Improvement ManagerNov 2016 to Apr 2018
Colorado Hospital Association - Greenwood Village, CO
  • Coordinated individual hospital and state-wide trainings to hospital executives and staff for Hospital Improvement Innovation Network clinical topics 
  • Provided project management for multiple quality improvement state wide efforts 
  • Monitored nursing sensitive measures data submissions, compiling work group according to Senate Bill specifications to provide evidence-based best practice recommendations 
  • Representative on State of Colorado Stroke Advisory Board and Newborn Screening Advisory Committee
Assistant Nurse ManagerOct 2014 to Nov 2016
Denver Health NurseLine - Denver, CO
  • Lead daily operations of seventeen nursing staff members to achieve quality performance in alignment with established standards and metrics. Trained staff in new processes when needed.
  • Collaborated with leadership team in developing performance improvement, initiatives and workforce engagement
  • Created and maintained dashboards with program data for stakeholders
  • Educated staff to new policies and processes
Telephone Triage NurseApr 2014 to Oct 2014
Denver Health NurseLine - Denver, CO
  • Answered calls for all lines of business meeting designated monthly metrics consistently
  • Utilized Schmitt-Thompson guidelines via LVM software
  • Lead RN responsible for call queue workflow and needed staffing changes
Progressive Care Unit NurseJul 2007 to Dec 2013
Boulder Community Health - Boulder, CO
  • Completed preparation and recovery care for cardiac interventions on 24-bed Progressive Care Unit and the Cardiovascular Center
  • Provided education and patient care to meet all quality measures for acute and chronic medical conditions to enhance patient understanding and compliance
  • Founding member of Progressive Care Unit Shared Governance Committee
  • Unit representative on Nurse Practice Council
  • Relief Clinical Lead and New Employee Preceptor
Inpatient Children's Psychiatric Charge NurseOct 2004 to Mar 2007
Bradley Hospital - Providence, RI
  • Charge Nurse for 22-bed inpatient unit
  • Coordinated Milieu Therapists and de-escalation processes
Women's Care Unit Charge NurseJun 2002 to Jun 2004
Presbyterian/St. Luke's Medical Center - Denver, CO
  • Charge Nurse on 20-bed inpatient Women's Care Unit.
  • Provided postpartum and newborn nursing care as well as post-operative nursing care to gynecological patients
  • Provided Newborn Nursery care and Instructed Infant Safety Class 
Education and Training
Better Quality through Better Measurement2016Institute for Healthcare Improvement - Denver, CO
Coaching for Continuous Improvement2016Denver Health Lean Academy - Denver, CO
Lean Analytics 2016Denver Health Lean Academy - Denver, CO
LEAN Bronze Certification2012Boulder Community Health - Boulder, CO
Bachelor of Science, Nursing2012University of Colorado Anschutz Health and Wellness Center - Aurora, CO
Master of Arts, Teaching2006Johnson and Wales University - Providence, RI
Associate of Science, Nursing2002Front Range Community College - Westminster, CO
Bachelor of Arts, Holistic Health1993Prescott College - Prescott, AZ
Awards & Recognition
2016 Denver Health Growth Pillar Award
  • Project management and implementation of Connect 2 Care initiative to enhance pediatric patients continuity of care
2016 Denver Health Workforce Engagement Pillar Award
  • Highest Press Ganey Power Score
  • 100% Readiness Score
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Resume Overview

Companies Worked For:

  • OrthoONE
  • St. Benedict's Health And Healing Ministry
  • Colorado Hospital Association
  • Denver Health NurseLine
  • Boulder Community Health
  • Bradley Hospital
  • Presbyterian/St. Luke's Medical Center

School Attended

  • Institute for Healthcare Improvement
  • Denver Health Lean Academy
  • Boulder Community Health
  • University of Colorado Anschutz Health and Wellness Center
  • Johnson and Wales University
  • Front Range Community College
  • Prescott College

Job Titles Held:

  • Nurse Navigator
  • Registered Nurse & Board of Directors Secretary
  • Clinical Quality Improvement Manager
  • Assistant Nurse Manager
  • Telephone Triage Nurse
  • Progressive Care Unit Nurse
  • Inpatient Children's Psychiatric Charge Nurse
  • Women's Care Unit Charge Nurse

Degrees

  • Better Quality through Better Measurement 2016
    Coaching for Continuous Improvement 2016
    Lean Analytics 2016
    LEAN Bronze Certification 2012
    Bachelor of Science , Nursing 2012
    Master of Arts , Teaching 2006
    Associate of Science , Nursing 2002
    Bachelor of Arts , Holistic Health 1993

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