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Clinical Practice Manager Resume Example

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Jessica Claire
  • , , 100 Montgomery St. 10th Floor
  • H: (555) 432-1000
  • C:
  • resumesample@example.com
  • Date of Birth:
  • India:
  • :
  • single:
Summary

Results oriented healthcare manager with MBA in Healthcare Management and broad-based background as a healthcare manager. Known as a strong leader and team-builder with excellent conflict-management, organizational and communication skills. Motivated team builder and manager focused on driving team collaboration for organizational success.

Skills
  • HIPAA and OSHA regulations
  • Workflow management
  • Policy and procedure development
  • Strategic Staff development
  • Budget oversight
  • Strategic business planning
  • Facility oversight
  • Census goals
  • Quality assurance controls
  • Strong working knowledge of Senior Living, State and Federal regulations.
Experience
Clinical Practice Manager, 08/2019 to Current
Jefferson Healthcare Port Townsend, WA,
  • Maintained Home Care services for 42 Clients during a 77 day COVID community lock-in.
  • Implemented regulatory compliance systems for Home Care, Company 77 day lock-in and Wellness Clinic during COVID 19 pandemic.
  • Created and implemented policies and procedures for effective practice management for all managed departments.
  • Trained team of back office and clinical staff to resolve customer issues quickly optimizing customer experiences.
  • Coordinated financial operations, including budgeting, expenses and financial reporting for the Wellness Clinic, Home Care and IL Emergency response team.
  • Supported the entire staff, which boosted efficiency and improved the overall process flow.
  • Consulted with clinicians to develop business strategy.
  • Implemented new hire training to further develop skills and initiate discussions on task prioritization.
  • Reviewed and assessed staff processes, reducing hazards posed for residents and staff while promoting regulatory compliance.
Unit Manager, 08/2018 to 08/2019
Pactiv Corsicana, TX,
  • Initiated audit process to evaluate thoroughness of documentation and maintenance of facility standards.
  • Coordinated ongoing educational objectives to enhance staff competencies in safety, quality and core measures for RNs, LPNs and CNAs.
  • Supported the entire staff, which boosted efficiency and improved the overall process flow.
  • Developed policies to align procedures with nursing home strategic initiatives and complied with statutory, regulatory, state and federal guidelines.
  • Directed daily operations at facility caring for more than 40 individuals.
  • Slashed facility supply budget cost by 25% by reevaluation of need and distribution while ensuring continuance of quality.
  • Worked closely with leadership team to maintain day-to-day operations.
  • Directed daily operations at facility caring for upto 120 individuals.
Unit Manager, 07/2017 to 06/2018
Pactiv Saint Charles, IL,
  • Initiated audit process to evaluate thoroughness of documentation and maintenance of facility standards.
  • Coordinated ongoing educational objectives to enhance staff competencies in safety, quality and core measures.
  • Analyzed patients records to determine efficiency and effectiveness of care.
  • Created and managed the unit's budget and trained and hired employees.
  • Developed policies to align procedures with nursing home strategic initiatives and complied with statutory, regulatory, state and federal guidelines.
  • Designed and implemented Unit communication board increasing overall interdepartmental timepoint compliance accuracy to 98% in research setting.
  • Collaborated with multi-disciplinary staff to improve overall patient care and response times.
  • Coordinated delivery of exceptional patient care by evaluating workflows and facilitating positive engaging changes.
Assistant Executive Director/Area Director of Heal, 12/2015 to 07/2017
Autumn Leaves Assisted Living City, STATE,
  • Interim Executive Director for two facilities while providing support to Directors of Healthcare.
  • Directed all levels of operations management.
  • Fostered ongoing performance enhancement and customer satisfaction increasing census.
  • Developed effective analysis and evaluation strategies to improve resident meal experiences.
  • Cultivated and maintained industry relationships and customer partnerships to capitalize on opportunities and maximize business success.
  • Established excellent relationships with residents and family members by proactively identifying problems and acting appropriately to garner resident engagement and satisfaction.
  • Cultivated stakeholder relationships, ensuring compliance with regulatory requirements of government agencies, including health and safety.
  • Implemented successful strategies for employee engagement, management, occupancy and revenue growth, expense control and quality of services.
Education and Training
Licensed Practical Nurse : Licensed Practical Nurse , Expected in 10/1997
to
Atlanta Area Technical College - Atlanta, GA,
GPA:
  • GPA 3.87
MBA: Healthcare Management, Expected in 08/2012
to
American InterContinenetal University - Atlanta, GA,
GPA:

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Resume Strength

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Resume Overview

School Attended
  • Atlanta Area Technical College
  • American InterContinenetal University
Job Titles Held:
  • Clinical Practice Manager
  • Unit Manager
  • Unit Manager
  • Assistant Executive Director/Area Director of Heal
Degrees
  • Licensed Practical Nurse
  • MBA