LiveCareer-Resume

clinical mental health counselor intern resume example with 9+ years of experience

Jessica Claire
  • , San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
  • Home: (555) 432-1000
  • Cell:
  • resumesample@example.com
Professional Summary
Caring Mental Health Counselor with over 1 year of experience providing wide variety of individual, group and familial counseling techniques and intervention strategies. Proficient in preparing and maintaining detailed treatment records and reports. Strong background in treating clients with various mental health concerns. Reliable employee seeking LPC position. Offering excellent communication and good judgment.
Skills
  • Mental Health Support
  • Activity Organization
  • Biopsychosocial Assessments
  • Group Treatment
  • Mental Health Disorders Knowledge
  • Individual and Group Therapy
  • Suicide Intervention
  • Therapy and Counseling
Work History
CLINICAL MENTAL HEALTH COUNSELOR INTERN, 08/2021 to 08/2022
Legacy Health SystemLake Oswego, OR,
  • Are to diagnose and treat mental, emotional, and behavioral problems, in both adolescents, and adults
  • Responsible for the clinical record and collaboration with other providers (case managers, and prescribers) to provide comprehensive care to the community mental health population
  • While working with a case load of 11 outpatient adults, an opportunity came up to work with an additional 12 middle school and high school aged adolescents
  • Additionally attended and ran a Dialectical Behavioral Theory group as well as a Trauma 101 group, weekly for the length of the internship, alongside leaders with many years of experience
  • Theoretical orientation: Cognitive Behavioral Therapy mixed with Dialectical Behavioral Therapy as appropriate
  • Observed and monitored client behavior and responses to treatment
  • Worked collaboratively with other mental health professionals to provide consistent care and minimize diversion
  • Provided comprehensive case management services, created treatment plans and connected clients and families to appropriate resources
  • Consulted with other staff members regarding treatment plans as deemed appropriate by team leader
  • Displayed sensitivity to cultural and linguistic needs of clients and families served.
CRISIS INTERVENTION SPECIALIST, 07/2018 to 08/2020
Brady CorporationAtlanta, GA,
  • Of Greene county
  • Responsible for the 24-hour Domestic Violence and Sexual Assault Crisis Hotline and for carrying out the structured residential housing program schedule and activities
  • Shelter management duties included screening victims that were requesting emergency shelter for both safety and risk, monitoring security of the facility, providing scheduled meals for up to 40 people, and providing for the various needs each individual client held
  • Used skills such as active listening and collaborative problem-solving daily to connect with patients and address concerns
  • Evaluated risk to client or others by gathering information and conducting assessments
  • Provided emergency response in crisis situations to diffuse tensions within the safe house.
CUSTOMER RETENTION SPECIALIST, 03/2011 to 10/2017
TeleperformanceCity, STATE,
  • Take incoming calls from customers wishing to cancel services, with the goal of retaining them for service provider
  • Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences
  • Investigated and resolved customer inquiries and complaints quickly
  • Responded proactively and positively to rapid change
  • Exhibited high energy and professionalism when dealing with clients and staff
  • Delivered prompt service to prioritize customer needs
  • Met customer call guidelines for service levels, handle time and productivity
  • Educated customers about billing, payment processing and support policies and procedures
  • Cross-trained and provided back up for customer service managers.
Education
Master of Arts: Clinical Mental Health Psychology, Expected in 08/2022
UNIVERSITY OF THE CUMBERLANDS - Williamsburg, KY
GPA:
CACREP: , Expected in 2021
- ,
GPA:
  • GPA: 3.94, Professional development completed in Trauma Competency, Navagating Ethics During Internship and Postgraduate, and Star Behavioral Health Provider Tier I and II.
  • Chi Sigma Iota member since
Bachelor of Arts: Psychology, Expected in 09/2018
Wright State University - Fairborn, OH
GPA:
Associate of Arts: Psychology, Expected in 05/2016
Sinclair Community College - Dayton, OH
GPA:
GPA: 3.103, GPA: 3.38, Dean's List Fall 2013 and Spring 2016
Work History
CLINICAL MENTAL HEALTH COUNSELOR INTERN, 08/2021 to 08/2022
South CommunityMoraine, Ohio
  • Are to diagnose and treat mental, emotional, and behavioral problems, in both adolescents, and adults
  • Responsible for the clinical record and collaboration with other providers (case managers, and prescribers) to provide comprehensive care to the community mental health population
  • While working with a case load of 11 outpatient adults, an opportunity came up to work with an additional 12 middle school and high school aged adolescents
  • Additionally attended and ran a Dialectical Behavioral Theory group as well as a Trauma 101 group, weekly for the length of the internship, alongside leaders with many years of experience
  • Theoretical orientation: Cognitive Behavioral Therapy mixed with Dialectical Behavioral Therapy as appropriate
  • Observed and monitored client behavior and responses to treatment
  • Worked collaboratively with other mental health professionals to provide consistent care and minimize diversion
  • Provided comprehensive case management services, created treatment plans and connected clients and families to appropriate resources
  • Consulted with other staff members regarding treatment plans as deemed appropriate by team leader
  • Displayed sensitivity to cultural and linguistic needs of clients and families served.
CRISIS INTERVENTION SPECIALIST, 07/2018 to 08/2020
Family Violence Prevention Center Of Greene CountyXenia, Ohio
  • Of Greene county
  • Responsible for the 24-hour Domestic Violence and Sexual Assault Crisis Hotline and for carrying out the structured residential housing program schedule and activities
  • Shelter management duties included screening victims that were requesting emergency shelter for both safety and risk, monitoring security of the facility, providing scheduled meals for up to 40 people, and providing for the various needs each individual client held
  • Used skills such as active listening and collaborative problem-solving daily to connect with patients and address concerns
  • Evaluated risk to client or others by gathering information and conducting assessments
  • Provided emergency response in crisis situations to diffuse tensions within the safe house.
CUSTOMER RETENTION SPECIALIST, 03/2011 to 10/2017
TeleperformanceFairborn, Ohio
  • Take incoming calls from customers wishing to cancel services, with the goal of retaining them for service provider
  • Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences
  • Investigated and resolved customer inquiries and complaints quickly
  • Responded proactively and positively to rapid change
  • Exhibited high energy and professionalism when dealing with clients and staff
  • Delivered prompt service to prioritize customer needs
  • Met customer call guidelines for service levels, handle time and productivity
  • Educated customers about billing, payment processing and support policies and procedures
  • Cross-trained and provided back up for customer service managers.

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Resume Overview

School Attended

  • UNIVERSITY OF THE CUMBERLANDS
  • Wright State University
  • Sinclair Community College

Job Titles Held:

  • CLINICAL MENTAL HEALTH COUNSELOR INTERN
  • CRISIS INTERVENTION SPECIALIST
  • CUSTOMER RETENTION SPECIALIST

Degrees

  • Master of Arts
  • CACREP
  • Bachelor of Arts
  • Associate of Arts

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