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Clinical Medical Assistant resume example with 4+ years of experience

JC
Jessica Claire
, San Francisco, CA 94105 (555) 432-1000, resumesample@example.com
Professional Summary

Detail-oriented and knowledgeable at Clinical and Administrative experience skilled at completing patient-facing and office-based tasks by applying strong multitasking and organizational abilities. Independent worker with extensive medical experience and fastidious nature dedicated to optimal patient care. Conversational English, Spanish abilities.

Skills
  • Certified Medical Assistant
  • Great Communication Skills
  • Electrocardiogram(EKG/ZIO PATCH)
  • Ability to work under pressure
  • Drug Screening
  • Medical Triage
  • Urinalysis
  • Data Entry (75 WPM)
  • Computer Knowledge
  • Injection Administration
  • Multi-tasking
  • Patient scheduling
  • CPR/First Aid certified
  • Bilingual in English and Spanish
  • EMR / EHR
  • Telephone Triage Medical Assistant
Work History
01/2022 to 01/2023 Medical Administrative Assistant Wilson Memorial Hospital | , , 5933 CORONADO LANE PLEASANTON CA 94588
  • Organized paperwork such as charts and reports for office and patient needs.
  • Maintained current and accurate medical records for patients.
  • Conducted insurance verification and pre authorizations and managed patient charts.
  • Verified insurance coverage to prepare for upcoming patient appointments.
  • Supported office staff and operational requirements with administrative tasks.
  • Managed master calendar and scheduled appointments for providers based on optimal patient loads and clinician availability.
  • Documented patient medical information, case histories and insurance details to facilitate smooth appointments and payment processing.
  • Coordinated customer service, patient scheduling and billing.
  • Called patients to confirm scheduled appointments day in advance.
  • Received, recorded and addressed incoming and outgoing communication via telephone and email.
  • Developed and managed accurate and confidential patient records.
  • Converted paper charts into digital files and uploaded to EMR system.
  • Completed billing and coding duties to handle submitted claims.
  • Provided educational documents and pamphlets to patients.
  • Communicated with patients regarding payments on outstanding accounts.
  • Contacted patients regarding unpaid and underpaid accounts to resolve issues.
  • Scheduled patient Appointments
  • Documented vital signs and health history
  • Directed patients to exam rooms, fielded questions and prepared for physician examinations.
  • Called and faxed pharmacies to submit prescriptions and refills.
  • Sanitized, restocked and organized exam rooms and medical equipment.
  • Enhanced patient outcomes by providing knowledgeable education on procedures, medications and other physician instructions.
  • Promoted office efficiency, coordinating charts, completing insurance forms and helping patients with diverse needs.
  • Gathered forms and copied insurance cards to collect patient information for billing and insurance filing.
05/2019 to 05/2021 Clinical Medical Assistant Wilson Memorial Hospital | , ,
  • Room patients /Vital signs.
  • Assisted with routine checks and diagnostic testing by collecting and processing specimens.
  • Directed patients to exam rooms, fielded questions and prepared for physician examinations.
  • Called and faxed pharmacies to submit prescriptions and refills.
  • Enhanced patient outcomes by providing knowledgeable education on procedures, medications and other physician instructions.
  • Sanitized, restocked and organized exam rooms and medical equipment.
  • Promote office efficiency, coordinating charts, completing insurance forms and helping patients with diverse needs.
  • Scheduled Appointments
  • Prepared patients for electrocardiograms,ZIO Patch , suture removal and Ear lavage.
  • Answering Phone calls
  • Prior Authorizations for non covered medications and medical procedures
  • EMR systems
  • Kept medical supplies in sufficient stock.
  • Communicated clearly and effectively with patients to verify information, determine purpose of visit and record medical history.
  • Urinalysis
  • Obtained client medical history, including medication information, symptoms and allergies.
  • Utilized Allscripts to manage and confirm patient data, such as insurance, demographic and medical history information.
  • Injections
  • Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate effective treatment
  • Sterilized instruments and disposed of contaminated supplies in adherence to OSHA regulations
  • Prepared prescription refill requests on behalf of physician to prevent lags
  • Collected and prepared nasal-pharyngeal samples for COVID-19 test in accordance with standard methods and processes.
  • Utilized Centricity to manage and confirm patient data, such as insurance, demographic and medical history information.
05/2019 to 05/2019 Clinical Medical Assistant Wilson Memorial Hospital | , ,
  • Obtained client medical history, including medication information, symptoms and allergies
  • Maintained detailed records of test results by entering data and patient information into computer
  • Collected and documented patient medical information such as blood pressure and weight
  • Prepared and administered medications to alleviate patient symptoms
  • Updated inventory, expiration and vaccine logs to maintain current tracking documentation
  • Assisted with routine checks and diagnostic testing by collecting and processing specimens
  • Prepared patients for X-rays, electrocardiograms, suture removal and dressing changes
  • Sanitized, restocked and organized exam rooms and medical equipment
  • Prepared blood, urine, stool and sputum lab specimens for diagnostic evaluation
05/2019 to 06/2019 Clinical Medical Assistant Cummins | , ,

Performed the Following Tasks:

  • Pulling & Put Back Charts.
  • Appointment Scheduling.
  • Dealt with Super-bills.
  • Pulling Messages.
  • Confirming Patient Appointment Calls.
  • Insurance Eligibility.
  • Perform Fibro-Scan.
  • Multi-task Between Different Offices.
  • Answering and directing a patient phone call
  • Injections.
  • Oriented and trained new staff on proper procedures and policies.
  • Directed patients to exam rooms, fielded questions and prepared for physician examinations.
  • Gathered forms, copied insurance cards to collect patient information for billing and insurance filing.
  • Obtained client medical history, including medication information, symptoms and allergies.
  • Promoted office efficiency, coordinating charts, completing insurance forms and helping patients with diverse needs.
  • Booked patient appointments.
  • Prepared patients for X-rays, electrocardiograms, suture removal and dressing changes.
  • Collected and documented patient medical information such as blood pressure and weight.
  • Sanitized, restocked and organized exam rooms and medical equipment.
04/2017 to 05/2019 Cashier Company Name | , ,
  • Communicated clearly and positively with coworkers
  • Helped customers find specific products, answering questions and offering advice
  • Troubleshot and resolved issues with cash registers, card scanners and printers
  • Completed daily recovery tasks to keep areas clean and neat for maximum efficiency
Education
Expected in 03/2021 HIPAA Awareness For Healthcare Providers | Medical Assisting HIPAA Training .Com, Texas City, TX, GPA:
Expected in 12/2019 CPR, AED, And Basic First Aid For Adult, Child, And Infant Certification | Medical Assisting Merritt College, Oakland, CA GPA:
Expected in 07/2019 Certificate of Clinical & Administrative | Medical Assisting Merritt College, Oakland, CA GPA:
Expected in 06/2017 High School Diploma | Fruitvale Academy, Oakland, CA GPA:

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Resume Overview

School Attended

  • HIPAA Training .Com
  • Merritt College
  • Merritt College
  • Fruitvale Academy

Job Titles Held:

  • Medical Administrative Assistant
  • Clinical Medical Assistant
  • Clinical Medical Assistant
  • Clinical Medical Assistant
  • Cashier

Degrees

  • HIPAA Awareness For Healthcare Providers
  • CPR, AED, And Basic First Aid For Adult, Child, And Infant Certification
  • Certificate of Clinical & Administrative
  • High School Diploma

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