Clinical Manager Resume Example
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CLINICAL MANAGER
Professional Summary
Senior registered nurse and outstanding performer in clinical management and case management in home health nursing care. Proven success in leadership, operational excellence and organizational development with keen understanding of elements of a successful home health care organization. Recognized for inspiring clinical team members to excel and encouraging compliant but pleasant work environments.
Skills & Certifications
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Education
Associate of Science: Nursing (ADN)11/1996Bishop State Community College-
City
Work History
Clinical Supervisor08/2020 to Current
Common Spirit – Fort Oglethorpe , GA
Common Spirit – Fort Oglethorpe , GA
- Implemented ongoing learning strategies such as tutorials, instructional modules, and supervised hands-on sessions to help nurses and staff improve understanding of medical equipment and care best practices.
- Maintained compliance with OASIS standards in all areas of operations.
- Identified nurses' and staff training needs and devised training programs to close gaps.
- Monitored, analyzed and corrected staff performance and worked with nurse manager to raise standards of practice.
- Worked with nurse manager to develop nursing staff through education, evaluation, performance management and competency improvement.
- Lead and directed team of 15 clinical personnel and support staff.
Clinical Manager10/2013 to 07/2020
Adventist Healthcare – Odenton , MD
Adventist Healthcare – Odenton , MD
- Provide ongoing case management to all patients to implement appropriate treatment plan, adhere to quality models and maximize utilization of services needed to achieve optimal outcomes.
- Managed daily operations of 21-person home health agency supporting approximately 150 patients per week.
- Monitored all intake and referral phone calls and scheduled initial assessments as appropriate.
- Provides direct supervision of nursing clinical care team members (RNs, LPN/LVNs, and HHAs).
- Provides direct supervision of therapy clinical care team members (PTs, PTAs, OTs, OTAs, STs, SWs)
- Made personnel decisions in order to maximize team efficiency.
- Continually worked with management team to achieve and maintain 5-star CMS rating from Medicare.gov.
- Handled job duties for staff members which were unavailable or out of office.
- Facilitated hiring of qualified clinical and administration personnel by interviewing applicants and making recommendations for employment.
- Regularly evaluated employee performance and provided feedback.
- Oversaw overall operation of nursing services and patient care, including financial management, quality assurance, patient care, safety protocols and risk management, quality index scores and personnel training.
- Identified opportunities to improve clinical practices, devised strategies and implemented plans to increase patient care standards and enhance operational procedures.
- Monitored, analyzed and corrected staff performance and worked with home health director to raise standards of practice.
- Delivered effective on-boarding and training to new and existing employees and cross-trained staff members in other job roles to maximize coverage.
- Promoted high morale and staff retention through dynamic communication, prompt problem resolution, proactive supervisory practices and facilitation of positive work environment.
- Implemented new policies and educated staff on changes.
- Implemented ongoing learning strategies such as tutorials, instructional modules, and supervised hands-on sessions to help nurses and staff improve understanding of medical equipment and care best practices.
- Communicated effectively with staff members, physicians and patients, employing active listening and interpersonal skills.
- Maintained clinic's records and files, utilizing proper techniques to keep patient data confidential.
- Worked with home health director to develop nursing staff through education, evaluation, performance management and competency improvement.
- Identified nurses' and staff training needs and devised training programs to close gaps.
- Delegated tasks to staff members, monitored completion of all duties and provided support to enhance performance.
RN Home Health Case Manager09/2012 to 08/2013
Interim Home Healthcare Company – New Lebanon , OH
Interim Home Healthcare Company – New Lebanon , OH
- Responded to patient requests with appropriate clinical and personal assistance.
- Introduced changes to patient care plans based on regular evaluations and patient changes.
- Delivered after-hours care to patients based on strict role-call rotations.
- Worked with multidisciplinary team to carry out successful treatment plans for diverse acute and chronic conditions.
- Documented patient vitals, behaviors and conditions to communicate concerns to supervising Clinical Manager.
- Gathered patient data, cleaned wounds and changed catheters as part of comprehensive support.
- Evaluated patients for eligibility for Medicare subsidized home health benefits.
- Evaluated patients for eligibility for wide variety of non-Medicare (private) insurance programs.
- Coordinated patient admissions, discharges, recertifications, and transfers to and from home health care.
RN Home Health Case Manager12/2011 to 08/2012
Interim Home Healthcare Company – North Versailles , PA
Interim Home Healthcare Company – North Versailles , PA
- Responded to patient requests with appropriate clinical and personal assistance.
- Introduced changes to patient care plans based on regular evaluations and patient changes.
- Delivered after-hours care to patients based on strict role-call rotations.
- Worked with multidisciplinary team to carry out successful treatment plans for diverse acute and chronic conditions.
- Documented patient vitals, behaviors and conditions to communicate concerns to supervising Clinical Manager.
- Gathered patient data, cleaned wounds and changed catheters as part of comprehensive support.
- Evaluated patients for eligibility for Medicare subsidized home health benefits.
- Proficient in operation of and care for PICC lines, MediPorts, and wound vacuum treatments.
- Coordinated patient admissions, discharges, recertifications, and transfers to and from home health care.
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Resume Overview
School Attended
- Bishop State Community College
Job Titles Held:
- Clinical Supervisor
- Clinical Manager
- RN Home Health Case Manager
Degrees
- Associate of Science : Nursing (ADN) 11/1996
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