clinical manager resume example with 19+ years of experience

Jessica Claire
, , 100 Montgomery St. 10th Floor (555) 432-1000,

A dynamic individual with excellent nursing and leadership skills, who has a passion for the nursing profession. Well organized, highly motivated, energetic and has a positive and supportive attitude towards the needs of patients and staff. Eager to improve patient quality outcomes and improve patient experience while maintaining financial performance and regulatory compliance.

  • Regulatory requirements
  • Employee retention strategies
  • Census goals
  • Schedule management
  • Patient safety
  • Quality assurance controls
  • Patient relations
  • Staff supervision
  • Healthcare delivery
  • Performance metrics
  • Working collaboratively
06/2011 to Current Clinical Manager Benedictine Health System | Dickinson, ND,
  • Facilitated orientation, competencies and skills validation processes
  • Developed clinical staff with regular evaluations and annual feedback sessions.
  • Educated team members, patients and family members on care plans, medication regimes and protocols.
  • Conducted clinical interviews and assisted with hiring decisions for staff
  • Oversaw adherence to federal, state and company requirements and regulations.
  • Communicated with patients with compassion while keeping medical information private.
  • Oversaw Safe Patient Handling & Movement program, and developed and initiated policies and procedures to standardize delivery of care.
  • Facilitated peer-to-peer conflict resolution. Use of conflict wheel and Just Culture
  • Managed operations in accordance with budget requirements. FY productivity
  • Initiated training and education programs for supporting healthcare staff. SPHM
  • Led and motivated employees through supervision, training and coaching on duties and daily operational activities.
  • Drove process, efficiency and quality improvements, resulting in [Number]% increase in patient discharge times.
  • Collaborated with multi-disciplinary staff to improve overall patient care and response times,
  • Coordinated delivery of exceptional patient care by evaluating workflows and facilitating positive [Type] changes.
  • Built and maintained strong working relationships between nursing department and other discipline.
05/2006 to 06/2011 Charge Nurse Bayada Home Health Care | Toms River, NJ,
  • Organized and delegated tasks during rapid response and high-pressure code situations.
  • Provided leadership to telemetry and acute care unit; coordinated, tasked, and supervised nurses and ancillary staff based on staffing requirements.
  • Answered patient calls, identified issues and determined how best to provide assistance within parameters established by facility and supervisor.
  • Coordinated and led in-services to facilitate nursing leadership development and career growth.
  • Delivered high level of care to every patient.
  • Facilitated patient admission, transfer and discharge processes.
  • Collaborated with multidisciplinary healthcare specialists to devise, implement, and modify plans of care defining patient outcome goals
  • Coordinated and performed patient admissions, transfers and discharges.
  • Documented and evaluated effectiveness of care plans and interventions.
01/2002 to 05/2006 Staff Nurse Kaiser Permanente | Clovis, CA,
  • Monitored patient vitals post-surgery, managed medical equipment and administered medications and IVs.
  • Answered patient questions and provided take-home materials for further information.
  • Evaluated patients to develop and update treatment plans while anticipating day-to-day needs.
  • Communicated effectively with physicians and provided support during surgical procedures.
  • Delivered extensive training to newly hired employees and student nurses, offering insight and assistance related to emergent situations.
  • Advised, coached and mentored experienced and student nurses on medical issues, crisis management and appropriate nursing interventions.
Education and Training
Expected in 12/2015 Master of Science | Nursing University Of Washington, Tacoma, Tacoma, WA, GPA:
  • Leadership Track
Expected in 06/2005 Bachelor of Science | Nursing University Of Washington, Tacoma, Tacoma, WA, GPA:

Certified Medical-Surgical Registered Nurse-CMSRN, Academy of Medical-Surgical Nurses 17 years

Basic Life Support (BLS) Instructor, America Heart Association 13 years

Milgard School of Business, Essentials of Management Program - University of Washington 2015

Tacoma Community College Nursing Instructor 5 years


fy 19

  • 7th floor consistently,y imported both patient and outcomes and experience
  • Productivity FY19 100,6
  • Zero clabsi in fy19
  • Dc cycley time 2:45


dc over 50% to teh dhc and 50$ less than 2 hours

Activities and Honors

Community Involvement

  • HIlltop Artist
  • March of Dimes walk
  • Heartwalk

Falls Committee: Chair

  • Post fall huddle form
  • Put in numbers here of decrease
  • Red triangle work

SPHM: Co-Chair

  • Part of the national advisory board
  • Regional work
  • Created annual training program


  • FEMA training
  • Diaster Drills
  • Chief Operating Officer currently with COVID

SJMC Beacon of Light Leadership Award

SEIU Labor Staff Committee

Shared Governance

  • Unit, site and regional

PIerce County FAll Prevention

  • Community days BPs and
  • Flu shots, covid vaccination clinic

planning team for the "tailgate" at work, maek money for the dunking tank

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Resume Overview

School Attended

  • University Of Washington, Tacoma
  • University Of Washington, Tacoma

Job Titles Held:

  • Clinical Manager
  • Charge Nurse
  • Staff Nurse


  • Master of Science
  • Bachelor of Science

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