Aiming to utilize expertise in information systems performance to assist in perpetuating Kaiser Permanente mission and goals. Meticulous Clinical Informatics Systems Analyst adept at the development and implementation of information systems improvements demonstrated over 13 years of industry performance. Well-versed in driving patient care quality and optimizing workflow processes to foster efficiency. Excellent reputation for resolving problems and improving customer satisfaction.
Skills
Information system expertise
Clinical process knowledge
Workflow processes
Patient care delivery
Metrics analysis
Interpersonal Communication
Multitasking abilities
Adaptability
Microsoft Office
Project Management
Critical thinking
Maintenance & Repair
Computer proficiency
Conflict resolution
Work History
Clinical Laboratory Systems Analyst, 03/2008 to Current Christus Health – Boyce, LA,
Implemented healthcare technologies such as systems for patient status monitoring, quality tracking and home care management.
Ran quality metrics reports to maintain high standards of virtual care.
Served as liaison between end-users and health IT team.
Researched and validated clinical data.
Developed and updated health information systems and interfaces.
Applied medical subject matter knowledge to improve IT systems and functions.
Adhered to social distancing protocols and wore mask or face shield at all times.
Delivered exceptional level of service to each customer by listening to concerns and answering questions.
Used critical thinking to break down problems, evaluate solutions and make decisions.
Used Microsoft Word and other software tools to create documents and other communications.
Worked closely with Chief Information Officer to maintain optimum levels of communication to effectively and efficiently complete projects.
Clinical Laboratory Scientist, 05/2000 to 12/2007 Christus Health – Chandler, TX,
Maintained certification with American Society for Clinical Pathology (ASCP) .
Operated Vitros 350 (Chemistry Analyzer), maintaining strict adherence to prescribed safety guidelines and operational instructions.
Documented test results using computerized and manual transcription methods.
Identified and resolved unexpected results, directing secondary testing measures or collection efforts.
Oversaw shipment and reception of laboratory specimens, verifying proper safety precautions and handling methods.
Handled specimens according to laboratory protocols to maximize accuracy and precision of results.
Processed patient specimens according to priority and documented results.
Maintained confidentiality of all patient information to conform to HIPAA, internal and other regulatory standards.
Executed corrective actions when test controls were outside specified limits.
Kept laboratory equipment clean and in good working order for optimal functionality and longevity.
Recorded, reported and posted test results using Composite Health Care Systems.
Utilized expertise in microbiology, chemistry and hematology to help with diagnosis of medical issues.
Clinical Laboratory Scientist, 04/1997 to 05/2000 Christus Health – Flint, TX,
Maintained certification with American Society for Clinical Pathology (ASCP) .
Oversaw shipment and reception of laboratory specimens, verifying proper safety precautions and handling methods.
Handled specimens according to laboratory protocols to maximize accuracy and precision of results.
Maintained confidentiality of all patient information to conform to HIPAA, internal and other regulatory standards.
Conducted evaluations for as many as 65 patients daily, including EKGs, chemical analysis, urinalysis and hematology.
Clinical Laboratory Scientist, 08/1991 to 04/1997 USAF – City, STATE,
Operated Sysmex 1000, maintaining strict adherence to prescribed safety guidelines and operational instructions.
Tested specimens and blood products in accordance with American Society for Clinical Pathology (ASCP) standard operating procedures.
Maintained certification with American Society for Clinical Pathology (ASCP) and AABB (American Association of Blood Banks ).
Documented test results using computerized and manual transcription methods.
Identified and resolved unexpected results, directing secondary testing measures or collection efforts.
Led quality control diagnostic testing, documenting all variances in results and blood product performance.
Handled specimens according to laboratory protocols to maximize accuracy and precision of results.
Processed patient specimens according to priority and documented results.
Maintained confidentiality of all patient information to conform to HIPAA, internal and other regulatory standards.
Executed corrective actions when test controls were outside specified limits.
Kept laboratory equipment clean and in good working order for optimal functionality and longevity.
Reduced turnaround time on lab results by 90% through implementing a better identification system for STAT testing.
Utilized expertise in microbiology, chemistry and hematology to help with diagnosis of medical issues.
Education
Bachelor of Science: Computer And Information Sciences, Expected in Park University - Kansas City, MO GPA:
Graduated with 3.8 GPA
Master of Science: Management Information Systems, Expected in 01/2005 University of Phoenix - Tempe, AZ GPA:
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