* Accurate, reliable, diligent and focused on the timely, quality completion of all lab procedures.
* Work well under pressure and time constraints within high-volume environments.
* Excellent clinical laboratory skills, with commended performance conducting and analyzing laboratory assays and resolving complex clinical and instrument problems.
* Over 20 years of experience as a Medical Technologist with recent experience with federal, state, local and national accreditation agencies compliance.
Prepares and interprets a variety of stains including Gram stain, KOH and India ink stains
Performs manual and automated methods for weekly Quality Control for sensitivity testing
Performs standard serological tests for identifying antibodies/antigen, using rapid microbiological tests
Applies parasitological techniques to recover and identify parasites
Performs quality control on new reagents.
06/2006 to Current
Senior Quality Assurance Manager – Frisco, TX,
Provides Quality Assurance activities for Collections, Components and Donor Testing labs for Blood Manufacturing
Reviews/approves SOPs, forms, quality monitoring reports, process and computer validation plans and results
Prepares and submits Biological Product Deviation reports and Blood License applications to the FDA
Performs component retrievals, product recalls, customer notifications and Look backs
Reviews Changes to Report and prepared annual report for submission to FDA Accomplishes research/review of Federal, State and local regulations, to help ensure compliance to requirements
Performs assessments and quality audits, as assigned.
11/2003 to 06/2006
Laboratory Services ManagerHca – , GA,
Led 56 members in the Air Force's 2nd largest laboratory, directly supported 85,000 beneficiaries
Directed clinic-based coagulation testing; coordinated manpower support; results available in 9 verses 40 minutes
Managed 6 technicians in release of 28K patient results; consistently scored 98% on unknown surveys
Oversaw rigorous inspection preparation; department rated 99.5% compliant; full accreditation awarded
Resolved Laboratory Information System network issues; rebuilt three lab test files--reduced errors by 35%
Fixed 24 College of American Pathologists inspection errors; key to successful accreditation rating of distinction
Provided feedback on food services contract; reduced staff and maintained quality-saved $2,000 per week
Sustained 99% customer satisfaction rate--over 20,500 patients served--crushed Air Force standard by 8 minutes Executed quality oversight for Blood Bank and Radiology FDA inspections--granted two year re-accreditations
11/2003 to 11/2004
Blood Donor Center SupervisorJbs Usa – , NH,
Guided 12 member donor team ensuring safest blood supply, through three inspections; zero deficiencies
Performed medical screening of 1,000 blood donors; reviewed 4,300 deferral questions; insured product safety
Supervised Blood Donor Center during 7-day, no-notice FDA audit; no major findings--awarded 2-year licensure
Managed collection and shipment of 525 units of blood; avoided $105,000 in commercial procurement
Packaged and shipped 1,400 samples for infectious disease analysis; blood products screened; safety assured
Oversaw donor center activation; 2,100 blood units collected and processed; 1,600 units shipped
Recycled 400 recovered plasma units; raised $3,000 and cut associated costs of donor incentive program
Launched Travis Blood Donor Center to 10-yr high in collections; donor pool up 181%; collections up; saved $551K
Conducted blood product tracking; inventoried and disposed of units; 100% accountability of 45K products.
11/1998 to 11/2003
Core Laboratory SupervisorBiolife – , MA,
Evaluated 187 CAP proficiency testing surveys; ensured assay accuracy; results surpassed national std by 18%
Clinical Lab Research SupervisorLabcorp – , STATE,
Directed day-to-day operations of Research and Development lab; supervised and trained 4 technicians.
Performed cutting-edge research to include chemistry, immunology, microscopy, molecular biology, microbiology, flow cytometry, and tissue and cell culture in support of 8 ongoing Air Force Surgeon General funded research protocols; enhanced productivity.
Provided timely and quality results to investigators; completed over 1,000 test for metabolic research protocol.
Revitalize automated cell counter analyzer; saved David Grant Medical Center over $7,000 annually.
07/1991 to 07/1995
Microbiology SupervisorHca – , STATE,
Performed microbiology and serology testing during absence of 2 employees; sustained quality and productivity
Analyzed 25 College of American Pathologists proficiency surveys; scored 100%; helped maintain accreditation
Isolated lethal blood-borne bacteria in 10 patients; immediately notified physicians; expedited life-saving care
Education
Expected in Summer 2007
M.S: Healthcare Management Touro University International - Cypress, CA GPA:
Expected in 1999
B.A: Health Services Administration Saint Mary's College - Moraga, CA GPA:
Expected in 1991
Certificate: Medical Laboratory Specialist (Phase II) - Travis Afb, CA GPA:
Expected in 1991
A.S: Medical Laboratory Technology Community College of the Air Force - Montgomery, AL GPA:
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