clinical informatics specialist resume example with 20+ years of experience

(555) 432-1000,
Montgomery Street, San Francisco, CA 94105
Professional Summary
Highly motivated Sales Associate with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased sales, improving buying experience and elevating company profile with target market.
  • Basic
  • Content development
  • Critical thinking
  • Documentation
  • Information Technology
  • Instructor
  • Instruction
  • Insurance
  • Natural
  • Nursing
  • Order entry
  • Program Development
  • Public speaker
  • Quality
  • Quality improvement
  • Reporting
  • Research
  • Safety
  • Symposium
  • Validation
  • Verbal communication skills
  • Excellent written
Harper Hospital School Of Nursing Detroit, MI, Expected in 1975 Diploma : Nursing - GPA :
  • Responsible for content development, classroom instruction, and skills validation for multi-discipline health care professionals for inpatient clinical and technical skills related to Epic implementations.
  • Facilitated implementation of quality improvement initiatives through staff education and continuous review of documentation and patient care to meet expected outcomes.
  • Partnered with physician and practice manager to evaluate documentation in primary care and specialty settings to improve patient care and increase reimbursement.
  • Developed and implemented education for all staff to meet regulatory requirements for improved patient care and increased revenue.
  • Performed 6 month post-implementation review of documentation and related reimbursement to identify areas for improvement
  • Active American Heart Association instructor, Basic Life Support (BLS) & Friends and Family Electronic Medical Record Support and Implementation
  • Multi-year experience in the Clinical Informatics department supporting the implementation and use of the Electronic Health Record (EHR) and several departmental applications
  • Liaison for the implementation of the Soft Laboratory Information System (LIS)
  • Identified several critical system issues post implementation
  • Actively sought and implemented changes in the LIS to ensure correct order entry/collection and reporting of critical laboratory tests Program Development and Research
  • Joint research with Claire Hospital, Troy MI Physical Therapy department/Oakland University School of Physical Therapy to develop and implement a program for patient care givers to improve patient mobility and decrease staff injury. This program is now part of new hire orientation for all direct patient care-givers at Claire Health, Royal Oak and Troy MI campuses.
  • Claire Insurance Company Grant recipient, .
  • Identified safety concern in patient care area at Claire Hospital, Royal Oak related to lack of natural sunlight in patient rooms, resulting in the potential for an increase in confusion and increased risk for patient falls.
  • Poster presentation of findings at Nursing Research and Development Symposium, November, 2018. Communication
  • Excellent written and verbal communication skills
  • Talented public speaker, experienced working with groups from five to seventy-five
  • Highly effective Implementation Manager, capable of working on multiple projects at once
  • Professional/collaborative relationship with multiple team members of nursing, physician groups and Information Technology Licensure and Education
University Of Detroit Detroit, MI, Expected in : - GPA :
University of Phoenix , Expected in MSN : - GPA :
, Expected in BLS certified BLS instructor : - GPA :
Work History
Accenture - Clinical Informatics Specialist
Gaithersburg, MD, -
  • Assisted in optimizing health information systems throughout company by demonstrating advanced knowledge of clinical processes and supporting technology.
  • Evaluated and optimized clinical software, applying established and end-user feedback.
  • Actively listened to customers' requests, confirming full understanding before addressing concerns.
  • Applied medical subject matter knowledge to improve IT systems and functions.
  • Served as liaison between end-users and health IT team - Soft LIS Nursing liaison
  • Worked with product implementation team to define clinical requirements and assist with testing.
  • Researched and validated clinical data.
  • Worked closely with subject matter experts to develop solutions and improvements for clinical systems.
Medstar Health - Nursing Professional Development Specialist
Gaithersburg, MD, 10/2017 - Current
  • Developed and delivered various training courses for staff's on-going education needs.
  • Responded to Covid !9 requirements by assessing staff's knowledge of required measures needed to provide for safe patient care, while protecting the health and safety of the Nursing staff
  • Used Microsoft Office to create, organize and maintain training materials.
  • Developed training reports and summaries for management and internal audits.
  • Completed real time chart audits to ensure accurate documentation of Stroke and Heart Failure core measures
Margaret M. Beaumont - Physician and Office Health Plan Credentialing
City, STATE, 12/1990 - 12/2020
  • Performed needs analysis to obtain information required to make appropriate health insurance product recommendations.
  • Reviewed charts and flagged incomplete or inaccurate information.
  • Reviewed medical records for completeness and filed records in alphabetic and numeric order.
  • Evaluated department procedures and recommended improvements to maximize efficiency.
  • Provided staff education to optimize medical record documentation to meet requirements for billed level of services
  • Audited records for accuracy.
  • Performed 6 month post-implementation review of documentation and related reimbursement to identify areas for improvement
  • Performed chart abstraction for various health plans to determine compliance with data entry, implementation and compliance with quality measures
Additional Information
  • To support and advance quality patient care throughout the continuum of care, from admission to discharge. Utilizing nursing judgment and critical thinking collaborates with the care staff and reviews the medical record for thoroughness of documentation to support the identified level of service. Actively supports the patient and family through the discharge process, facilitating a timely and seamless transition of care. Working with Claire Health team members identifies areas for cost savings while maintaining high quality, cost effective patient care.

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Resume Overview

School Attended

  • Harper Hospital School Of Nursing
  • University Of Detroit
  • University of Phoenix

Job Titles Held:

  • Clinical Informatics Specialist
  • Nursing Professional Development Specialist
  • Physician and Office Health Plan Credentialing


  • Diploma
  • MSN
  • BLS certified BLS instructor

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