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clinical director of admissions resume example with 20+ years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • Home: (555) 432-1000
  • Cell:
  • resumesample@example.com
Summary

As a highly motivated, energetic, and passionate healthcare professional I am dedicated to providing top-quality, patient-centered care. With over 20 years of nursing experience to guide me I have become skilled in addressing acute and chronic conditions while navigating complex healthcare environments to optimize patient care. I thrive in fast paced environments and have excellent time management skills. I can easily work independently yet understand the importance of collaborating with other healthcare professionals to formulate the best plan of care for our patients to thrive. I consider myself a team player and I enjoy working with patients, families and colleagues to offer exemplary care. I not only offer in-depth clinical knowledge and judgment, but I also bring strong communication, documentation, monitoring and problem-solving abilities. I have acquired a vast skill set that I have earned in acute, sub-acute, hospice, and community settings. I feel that I am truly blessed to be able to combine my passion for helping others with my ability to do so in my professional career.

Skills
  • Clinical admissions interviewing
  • Improving clinical quality outcomes
  • Clinical team collaboration
  • Safety and risk assessments
  • Pharmaceutical cost projections
  • Clinical education
  • Unit Management and Leadership
  • Healthcare management
  • Rehabilitative care
  • Intake and discharge
  • Financial review
  • Medicare and Medicaid eligibility
  • Patient relations
  • Team building
  • Staff Development and Precepting
  • Sales and market development
  • Partnership Marketing
  • Brand-building strategies
  • Marketing campaign management
  • Competitive and Trend Analysis
  • Vendor relationship management
  • Networking
  • Planning and coordination
  • Interpersonal and written communication
  • Territory management
  • Sales presentations
  • Persuasive selling
  • Business operations
  • Performance improvements
  • Inventory management
  • Staff development
  • Medication and IV administration
  • Wound Management
  • Policy and procedure compliance
  • Patient Care and Education
  • Patient Management
  • Cardiac Rehabilitation
  • Care of the Heart Failure patient
  • Pulmonary Rehabilitation
  • Diabetes management
  • Patient detoxification
  • Gastrostomy tube care
  • Nursing Plan Development
  • Patient Care
  • Electronic Health Records Management
  • Seizure management
  • Mentoring and coaching
  • Tracheostomy care
  • Referral Generation
  • Telemetry and Advanced Cardiac Care
  • Patient rights advocacy
  • Patient Assessment and Care
  • Staff direction and task delegation
  • Unit administration
  • Acute and rehabilitative care
  • Patient discharging
  • Maintaining feeding pumps
  • Medication administration expert
  • Inpatient and outpatient care
  • Catheters
  • Pain management
  • Complex wound care
  • Case management
  • Transitional Care
  • Psychiatric and Mental Health Care
  • Post-surgery treatment
  • Colostomy care familiarity
  • Medication and IV administration
Experience
Clinical Director of Admissions, 08/2016 to Current
Persevus Veteran CareersTraverse City, MI,
  • Work closely with team members to deliver project requirements, develop solutions and meet deadlines.
  • Utilize networking skills to develop new relationships with key organizations such as Hartford Healthcare and Yale New Haven Health.
  • Coordinate efforts to facilitate corporate partnerships with local and statewide hospitals and integrated physician groups.
  • Manage and direct outreach programs to promote relationship development and community engagement.
  • Represent the company professionally when engaging with external and internal partners.
  • Monitor trends to identify market gaps where partnerships would prove crucial.
  • Perform on site clinical evaluations, determine appropriateness for admission and continuum of care.
  • Work closely with interdisciplinary teams in the hospital, physician offices and the community to ensure the delivery of exemplary care and transitional services to our patients
  • Cultivate customer and patient rapport to increase referrals and drive goal achievement.
  • Expand new businesses by developing effective sales, advertising and marketing campaigns.
  • Provide excellent service and attention to clients, partners, families and patients with face-to-face interactions, through phone conversations, and other various forms of communication.
General Manager of Operations, 10/2015 to 08/2016
Universal Health ServicesGulfport, MS,
  • Established organizational vision and developed strategies to achieve sales and customer service goals.
  • Generate leads and capitalize on valuable business opportunities to bring in new company revenue and improve bottom line profit.
  • Facilitated and managed business plan development based on market and industry research.
  • Trained with successful business development personnel to optimize marketing performance and learn industry.
  • Leveraged cold calling, in-person visits and referrals to bring in projected leads per week.
  • Prospected, identified and cultivated relationships with parents, teachers, nurses, physicians in healthcare and educational facilities to promote product lines.
  • Developed and maintained productive relationships with distributors of necessary products for business use and distribution.
  • Oversaw multiple employees in more than one location, delegated essential work functions and reviewed individual performance.
  • Attended conferences and trade association meetings to represent company and promote products.
  • Supported talent identification processes by interviewing candidates and executing steps, including onboarding, orientation and continued learning.
Cardiac and Pediatric LPN , 11/2005 to 11/2015
Lawrence And Memorial HospitalCity, STATE,
  • Coordinated care with physicians and other clinical staff to prepare for treatment, carry out interventions and enhance continuum of care to deliver comprehensive services.
  • Assist physician with examinations, tests, and procedures.
  • Used hospital accepted EMR system to update patient records, transmit prescriptions and transfer files.
  • Monitored and recorded patient condition, vital signs, recovery progress and medication side effects.
  • Assigned therapies, ordered supplies and obtained equipment in alignment with care plan and approved Medicare and insurance guidelines.
  • Performed comprehensive patient exams and assessments to formulate, implement and continuously update individualized plans of care.
  • Administered oral, intramuscular and IV medications to patients and monitored responses.
  • Engaged with patient family and friends to provide courteous, efficient visit experience.
  • Counseled patients and families to provide psychological, emotional and spiritual support.
  • Devised and modified individualized plans of care and communicated patient needs to supporting healthcare teams, including social workers and case managers.
  • Defined care goals based on nursing diagnoses and incorporated therapeutic, preventative and rehabilitative nursing actions.
  • Referred clients to external resources for additional support.
  • Assessed mental and physical conditions of clients by consulting with professionals, conducting interviews and completing assessments.
  • Educated patients, families, and caregivers on diagnosis, treatment, and disease management, equipping them with tools to achieve and maintain optimal psychiatric and mental health.
Charge Nurse, 12/2000 to 07/2009
Haven Healthcare CtrCity, STATE,
  • Oversaw medication administration to 25+ patients daily, monitoring and documenting responses.
  • Answered patient calls, identified issues and determined how best to provide assistance within parameters established by facility and supervisor.
  • Coordinated and performed patient admissions, transfers, and discharges.
  • Collaborated with multidisciplinary healthcare specialists to devise, implement, and modify plans of care defining patient outcome goals
  • Educated patients, caregivers, and families on diagnoses, treatment and disease prevention.
  • Supported physicians and consultants with tests and procedures.
  • Delegated and prioritized tasks, streamlining all steps in rapid response situations.
  • Organized and delegated tasks during rapid response and high-pressure code situations.
  • Documented and evaluated effectiveness of care plans and interventions.
  • Referred clients to external resources for additional support.
  • Collaborated closely with treatment team to appropriately coordinate client care services.
Education and Training
Working Towards Bachelor's Degree: Health Administration, Expected in
Goodwin College - East Hartford, CT,
GPA:
LPN Certificate: Nursing, Expected in 2000
Norwich Technical School - Norwich, CT,
GPA:
High School Diploma: , Expected in
Norwich Free Academy - Norwich, CT
GPA:
Websites, Portfolios, Profiles
  • https://www.linkedin.com/in/melissa-Claire-44a03444/

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Resume Overview

School Attended

  • Goodwin College
  • Norwich Technical School
  • Norwich Free Academy

Job Titles Held:

  • Clinical Director of Admissions
  • General Manager of Operations
  • Cardiac and Pediatric LPN
  • Charge Nurse

Degrees

  • Working Towards Bachelor's Degree
  • LPN Certificate
  • High School Diploma

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