LiveCareer-Resume

clinical assistant resume example with 4+ years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • H: (555) 432-1000
  • C:
  • resumesample@example.com
  • Date of Birth:
  • India:
  • :
  • single:
  • :
Summary

Motivated Clinical Assistant proudly offering over [Number] years' experience interviewing patients to obtain health information and overseeing front desk operations. Personable professional willing to take the time to comfort nervous patients and lend a hand to nursing staff and physicians. Promoting effective organizational and communication skills. Dependable worker with a background in fielding phone calls, communicating care plans and handling all appointment scheduling for busy physician offices. Confident Clinical Assistant with a compassionate demeanor and experience preparing patients for examinations. Hardworking medical administrative professional offers great people skills, organized file management and deep understanding of patient protections. Enhances office operations by staying on top of patient and staff needs. Experience with electronic recordkeeping and insurance documentation. Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience.

Skills
  • Specimens Collection and Processing
  • Vital Signs Monitoring
  • Updating Medical Records
  • Procedure Assistance
  • Cleaning and Sanitizing
  • Coordinating Drug Refills
  • Patient Relations
  • Multitasking and Prioritization
  • Cleaning and Organizing
  • Supply Management
  • Time Management
  • Clear Communication
Experience
Clinical Assistant, 10/2016 - 01/2018
Smile Doctors Wheaton, IL,
  • Interacted closely with practitioners, nurses and patients and used effective interpersonal, active listening and communication skills.
  • Assisted patients with basic care and provided excellent service.
  • Prepared treatment rooms for patients by cleaning surfaces and restocking supplies.
  • Kept eye on supplies for both front office and examination rooms, restocking items several times per shift.
  • Educated patients about medications, procedures and physician's instructions.
  • Recorded vital signs and medical history for [Number] patients each shift.
  • Led patients to exam rooms, answered general questions and prepared patients for physician by explaining process.
  • Scheduled appointments for patients via phone and in person.
  • Contacted pharmacies to submit and refill patients' prescriptions.
  • Cleaned and sterilized instruments and disposed of contaminated supplies.
  • Prepared treatment rooms for patient examinations.
Warehouse Worker, 08/2016 - 12/2017
Riebes Auto Parts Llc Marysville, CA,
  • Prepared and completed warehouse orders for delivery or pickup according to schedule.
  • Used pallet jacks to move items to and from warehouse locations.
  • Moved large and bulky items manually or with pallet jacks or forklifts.
  • Staged and sorted multiple types of products for loading.
  • Kept shelves, workstations and pallet areas neat and tidy to maintain safe work environment.
  • Preserved safe work environment by maintaining clean workstations and pallet area.
  • Examined packages and goods for damage and notified vendors of replacement needs.
  • Received deliveries, scanned packages and updated orders in internal database.
Customer Service Representative, 05/2014 - 06/2016
Logisticare, Inc. Greenville, SC,
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Answered incoming calls and emails, providing frontline customer support or assistance with product and service transactions.
  • Remained calm and professional in stressful circumstances and effectively diffused tense situations.
  • Answered inbound calls, chats and emails to facilitate customer service.
  • Demonstrated excellent communication skills in resolving product and consumer complaints.
  • Developed strong customer relationships to encourage repeat business.
  • Provided outstanding service to new and long-standing customers by attending closely to concerns and developing solutions.
  • Consulted with customers to resolve service and billing issues.
  • Escalated customer concerns, issues and requirements to supervisors for immediate rectification.
Sales Associate, 03/2013 - 04/2014
Evereve Madison, WI,
  • Helped customers find specific products, answered questions and offered product advice.
  • Engaged customers in friendly, professional dialogue to determine needs.
  • Answered incoming telephone calls to provide store, products and services information.
  • Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
  • Worked with fellow sales team members to achieve group targets.
  • Answered product questions with up-to-date knowledge of sales and promotions.
  • Developed trusting relationships with customers by making personal connections.
  • Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
  • Built and maintained relationships with peers and upper management to drive team success.
Education and Training
High School Diploma: , Expected in 06/2012
-
Freeport High School - 50 S Brookside Ave, Freeport, NY 11520,
GPA:
Status -
Accomplishments
  • Consistently maintained high customer satisfaction ratings.
  • Exceeded sales goals by average of [Number]% in [Year].
  • Creative Problem Solving: - Resolved product issue through consumer testing.
  • Project Management - Worked directly with [departments, clients, management] to [decisive action].
  • Negotiated with vendors, saving company $[Amount] annually.

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Resume Overview

School Attended

  • Freeport High School

Job Titles Held:

  • Clinical Assistant
  • Warehouse Worker
  • Customer Service Representative
  • Sales Associate

Degrees

  • High School Diploma

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